The Lord Street Hotel; BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.2 (2474 reviews)
178 - 180 Lord Street , Southport , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly/helpful staff
Clean, fresh rooms
Comfortable beds and good bathrooms
Modern, well-appointed rooms
Good in-room amenities (fridge, tea/coffee, air-con)
Enjoyable breakfast and lively bar events
Good value for money
Cons:
Noise issues (slamming doors, main road, single glazing)
Occasional lukewarm breakfast
Limited parking
View/room variability (some poor views, bed size differences)
Minor missing fixtures (towel rails, full-length mirror)
Isolated check-in delay / fire alarm incident

Categories

Cleanliness
9.3
Frequently praised: 'clean', 'fresh rooms', 'lovely clean and well appointed room' — a few minor mentions of missing towel rails and full-length mirror but overall very positive.
Service
9.5
Consistently strong staff feedback: 'friendly', 'incredibly helpful', specific praise for reception (Zoe) and helpful front-desk service; isolated check-in delay noted but outweighed by positive reports.
Location
9.6
Repeatedly highlighted as a major strength: 'central', 'convenient on Lord Street', near beach, bars and shops; many guests cited location as a primary reason to return.
Room Quality
8.8
Rooms described as modern, comfy beds, good bathrooms, air-con and good fittings (fridge, tea/coffee) but some issues: noisy (single glazing, slamming doors), view/bed-size variability, and a few missing fixtures.
Amenities
8.8
Good in-room amenities (fridge, ironing board, tea/coffee, air-con) and on-site bar events noted; mixed feedback on breakfast temperature, limited parking and occasional lack of bottled water.
Value for Money
9.4
Several guests explicitly mention 'value for money' and return bookings; overall perceived as good value given location and room quality.
Food and Beverage
8.8
Breakfast frequently described as 'lovely' though one report of lukewarm food; positive mentions of nearby carvery and lively bar/open-mic; one neutral/negative note about onsite restaurant.
Overall Experience
9.4
Strong overall sentiment: many guests say 'would stay again', 'definitely come back', 'recommended', with only minor issues reported — overall very positive stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 20:31

Property Description

Luxurious Accommodation
Experience a stay at The Lord Street Hotel; BW Signature Collection, offering air-conditioned rooms with modern amenities and free WiFi. Enjoy the convenience of room service and a 24-hour front desk for all your needs.

Convenient Facilities
Relax in the shared lounge, dine at the on-site restaurant, or grab a drink at the bar. With private parking available and tours organized by the hotel, your stay will be stress-free and enjoyable.

Prime Location
Located just 2.1 km from Southport Beach, our 4-star hotel is also close to Aintree Racecourse and Anfield Stadium. Easily accessible from Liverpool John Lennon Airport, The Lord Street Hotel is the perfect choice for your next visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2474 reviews
Cleanliness: 9.3
Service: 9.5
Location: 9.6
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.4
Food and Beverage: 8.8
Overall Experience: 9.4
A
Alan • couple • gb
8
2026-08-08 • via Nuitee
T
Trevor • solo_traveller • gb
8
Pros:

Room set up and mattress

Cons:

Check - in

2026-08-08 • via Nuitee
D
David • couple • gb
10
Definitely come back again
Pros:

Great location
Room nice and cool

2026-08-08 • via Nuitee
W
William • solo_traveller • gb
10
Pros:

Everything

Cons:

No adverse comments to add

2026-08-07 • via Nuitee
D
Debbie • couple • gb
5
The hotel is in a central position we had a lovely carvery in the evening over the road and breakfast was lovely it’s a
Pros:

The property was in a central position with easy access to all bars and cafés and a short walk to the beach and shops and entertainment

Cons:

We were on the second floor the stairs were steep in the early hours of the night the fire alarm was set off in the hotel the receptionist had to locate the area and check it it all took time untill the alarm went off

2026-08-06 • via Nuitee
S
Scott • couple • gb
10
2026-08-06 • via Nuitee
J
john • couple • gb
9
Will be back soon hopefully
Pros:

Modern lovely staff

Cons:

Nothing

2026-08-06 • via Nuitee
D
Dan • couple • gb
10
2026-08-04 • via Nuitee
M
Maureen • couple • gb
8
Good stay
Pros:

Clean and great location

Cons:

The breakfast was only lukewarm warm

2026-08-04 • via Nuitee
C
Cullen • couple • gb
10
2026-08-03 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

everything

Cons:

nothing

2026-08-03 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-08-02 • via Nuitee
M
Mark • solo_traveller • gb
8
Nice
Pros:

Everything good location
Good food
Good staff

Cons:

Had to slam door on room
That’s only bad thing

2026-08-02 • via Nuitee
P
Pinder • solo_traveller • gb
10
2026-08-02 • via Nuitee
P
Paul • solo_traveller • gb
10
Super hotel, recommended if you’re staying in Southport.
Pros:

Great location. Lovely clean and well appointed room. Friendly staff. Perfect!

2026-07-25 • via Nuitee
M
Mark • couple • gb
8
2026-07-22 • via Nuitee
R
Robert • couple • gb
10
2026-07-18 • via Nuitee
A
Andrew • couple • gb
1
2026-07-18 • via Nuitee
I
Issaree • couple • gb
10
2026-07-16 • via Nuitee
C
Carl • solo_traveller • gb
10
2026-07-13 • via Nuitee