Hotel San Miguel

Hotels
8.1 (137 reviews)
Calle Club Paraíso, zona 0, Flores 17001 Calle Club Paraíso, zona 0, Flores 17001 , Flores , gt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful views
Good value
Cons:
Difficult access
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.49
Some reviews mention issues with cleanliness, impacting the score.
Service
8.96
Multiple reviews highlight the excellent service and attentiveness of the staff.
Location
8
Guest feedback indicates the location is good, with easy transport services available, but difficult access for some.
Room Quality
7.45
Rooms lack proper windows, impacting the soundproofing, which affects room quality perception.
Amenities
8.48
Guests appreciated the amenities like free boat rides and spacious rooms.
Value for Money
8.44
Guests noted that the hotel provides good value for the price paid.
Food and Beverage
7.99
Food options available, with coffee praised, though limited specifics on meals were mentioned.
Overall Experience
7.96
Overall experience is positive, but issues with noise and management affect some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:11

Property Description

Gorgeous Beachfront Location
Hotel San Miguel in Flores offers a serene escape with its beachfront location, providing stunning views and a peaceful atmosphere for guests to enjoy.

Comfortable Rooms with Views
The cozy rooms at Hotel San Miguel come with private bathrooms, and some even offer balconies with city views, ensuring a comfortable and scenic stay for all guests.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, airport transfers, room service, and free WiFi provided by the hotel, ensuring a hassle-free and enjoyable experience during their stay.

To experience relaxation and convenience in a beautiful beachfront setting, book your stay at Hotel San Miguel today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 137 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
S
Sebastián solo_traveller co
10
Pros:

La ubicación es espectacular, se puede ver el lago y el pueblo

Cons:

El WiFi no está tan bien

2026-05-06 via Nuitee
T
Tun solo_traveller us
10
An excellent stay with great staff, a clean and comfortable room, and very well-organized tours.
Pros:

I had an excellent experience at this hotel. Everything is very clean and the staff is always willing to help with great kindness. From the beginning they helped me organize my tours to Tikal and Yaxhá, and honestly it was the best decision to book them directly at the hotel because the boat is included and they provide all the information you need. Everything was very well organized and the whole experience was easy and enjoyable.

In the morning they offer free coffee, which is a very nice touch to start the day. My room was comfortable and beautiful, with good Wi-Fi and a power outlet right next to the bed, which is very convenient. There is also a microwave in the coffee bar, which is very helpful if you want to heat up food or make tea.

The boat service always worked quickly and efficiently, making transportation very easy. The hot shower in the room was excellent, and the cool weather at night made sleeping very comfortable. Overall everything was wonderful and I felt very happy during my stay. I definitely recommend it!

Cons:

Nothing negative to say. Everything was excellent.⭐

2026-04-15 via Nuitee
M
Marianne family_with_children de
8
Es war alles gut !
Pros:

Es war schön ruhig gelegen

2026-04-11 via Nuitee
C
Cynthia couple pe
9
Muy buena estancia
Pros:

Atención 24/7

Cons:

la infraestructura, pero es parte del lugar

2026-04-10 via Nuitee
M
may solo_traveller mx
10
Pros:

Nos encantó la vista, la tranquilidad y el servicio que Eduardo nos dió, muy amable, así como el servicio del restaurante

2026-04-10 via Nuitee
M
MAYTTE solo_traveller pe
9
Experiencia cool en la isla
Pros:

Aunque estaba ubicado en el otro extremo de la isla, el servicio de bote gratuito facilitaba mucho el traslado, haciéndolo cómodo y sin complicaciones. La habitación era espaciosa y bien equipada, con baño privado, agua caliente, aire acondicionado y un pequeño frigobar.

El personal fue amable en todo momento, siempre dispuesto a ayudar con recomendaciones sobre el lugar, precios y actividades para disfrutar mejor la experiencia.

Las vistas desde el hotel son simplemente increíbles, tanto durante el día como en la noche 🥹
Me voy muy satisfecha con todo 😊

Cons:

El wifi no funcionaba bien en la habitación

2026-04-02 via Nuitee
A
Adela Alexandru solo_traveller ro
7
Friendly Staff. Extra charge for card payments
Pros:

The staff were friendly and helpful, which made a positive difference, and the room itself seemed clean when I arrived. I also appreciated that there was hot water, and free coffee in the morning.

Cons:

The bed was quite uncomfortable — you could feel the springs — and the room layout wasn’t ideal. The window faced an interior hallway and couldn’t be opened, and a bunk bed was in front of it, so the room felt quite dark and didn’t get any fresh air. It was also a bit noisy, especially at night.

In the morning, I unfortunately spotted a large cockroach in the room, which wasn’t a great way to end the stay. I was also hoping to catch the sunrise, but the weather didn’t cooperate and it was too cloudy (not the hostel fault obviously).

One thing to be aware of is that there’s an extra charge for paying by card, which wasn’t ideal.

2026-04-01 via Nuitee
F
Florencia couple ar
9
2026-03-31 via Nuitee
T
Tamara couple de
7
Pros:

- schöner Blick auf den See und die Isla de Flores
- Kaffee am Morgen
- (meist) kostenfreie Bootfahrt zur Insel
- sehr freundliches und zuvorkommendes Persnal
- deutlich ruhiger als auf der Insel
- netter, authentischer Ort

Cons:

- Wenig Ablagemöglichkeiten oder Haken im Zimmer
- Betten waren nicht sehr bequem

2026-03-28 via Nuitee
A
Alejandra couple cr
6
Pros:

The boater was very nice and the fact that they have boat services at no costs

Cons:

In the bedroom there was not even a place to hang up clothes

2026-03-25 via Nuitee
R
Roland Mauri couple fr
9
Pros:

L'emplacement,la vue face au lac,la chambre spacieuse,le café et eau chaude à disposition,les lanchas à disposition pour Q5

Cons:

Pas de drap du dessus,pas de ménage pendant tout notre séjour 3 nuits,des prix différents pour la lancha certains jour Q5 et d'autres Q10

2026-03-22 via Nuitee
N
Nora couple ar
10
Pros:

Me encantó las vistas,el personal muy amable y dispuesto en cualquier momento a cruzarte a la isla . Seguro volvería .

2026-03-22 via Nuitee
A
Anja couple de
7
2026-03-21 via Nuitee
R
Rosanna couple us
8
Pros:

Amazing view and very nice location!

Cons:

Not having an iron for our clothes.

2026-03-21 via Nuitee
F
Flor solo_traveller pe
8
Pros:

Muy serviciales, bonita vista a la isla de flores

2026-03-14 via Nuitee
S
Sonia couple cr
10
2026-03-12 via Nuitee
E
Eduard solo_traveller us
10
El mejor hotel de Flores
Pros:

El personal muy amable, las vistas del hotel es muy bonita, al salir de la habitación o en cualquier pasillo del hotel tienes una vista hermosa. El café es muy rico durante las mañanas, todo el frigobar en la habitación fue lo mejor

Cons:

Nada, mi mejor estadía

2026-03-12 via Nuitee
T
Thiago couple br
10
Gostamos muito da acomodação, recomendamos 100%. Vista incrível, funcionários muito simpáticos e dispostos a ajudar, lim
Pros:

Vista, conforto, hospitalidade, limpeza.

2026-03-11 via Nuitee
I
Irene N.R couple es
9
Pros:

Los trabajadores fueron muy amables. La terraza de arriba del hotel es muy amplia y tiene unas vistas al atardecer muy bonitas.

Cons:

La carretera para llegar al hotel está en muy mal estado.

2026-03-09 via Nuitee
J
Juan couple co
10
Pros:

La hospitalidad de los trabajadores, la comida y la vista hacia flores.

2026-03-06 via Nuitee