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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Currency exchange
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Outdoor furniture
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Picnic area
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Airport drop off
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Airport pick up
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Pub crawls
Review Highlights
Categories
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Property Description
Beachfront Paradise with Eco-Friendly Features
Unwind in Comfort: Hotel Aurora offers beachfront accommodation with modern amenities like free WiFi, flat-screen TVs, and private bathrooms in every room.
Sustainable Luxury: Embrace eco-friendly living with a hot water system powered by solar panels, ensuring a guilt-free stay.
Convenience at Your Fingertips: Enjoy 24-hour service at the front desk, access to a shared kitchen, and the option to join guided tours, all designed to enhance your experience.
Ready to experience the perfect blend of luxury and sustainability at Hotel Aurora? Book now for an unforgettable stay!
The use of the Air conditioning has a extra cost of 100 Quetzalez per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 8 years old stay for free when using an existing bed.
Children from 9 years old to 12 years old stay for GTQ 50 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for GTQ 75 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location, views from the balcony directly overlooking the lake. Really nice staff. Restaurants, bars, supermarkets, pier to swim, all right in front (30-second walk).
AC didn't work (got 10% discount for that), had 2 fans instead, but was still very hot in the room. Shower was weird, pressure was ok, but you kind of had to stand right by the wall for it to reach you. WiFi didn't work. Bed was uncomfortable (you could feel every spring). Balcony bench was very uncomfortable. Ants and other bugs on the floor and in the bathroom. Hairs on the beds. Very old and worn-out furniture - also outside. No fridge anywhere. Needs renovations.
La vista al lago
Le personnel très agréable
Son emplacement, propre, et pas cher
La ubicación la atención
La buena actitud del personal y la flexibilidad con los horarios, eso excelente
Ninguno
Reservamos en este hotel y en realidad la experiencia fue terrible la avitacion que proporcionaron las camas estaba llenas de chinches!!!! Mi madre fue fuertemente picoteada por esos animales! Claro nos dieron otra avitacion pero creo que la limpieza es primordial no lo recomiendo si no quieren llevarse estos animalitos en sus maletas 😒😒😒😒
Location was ok
Everything.
No hot water and No A/C even though north were advertised when booking.
Mould growing in room.
location was great! the view was great!
Accesible to many stores and restaurants.
the service of the staff. I had to cancel right there because the staff ignored us and wasnt able to answer us some questions. My mother was with me and she is handycap and was unable to climb the high steps (very high) and I asked the young lady if there was a way that that my mom could climb. 4 other persons were with me and wanted a stay for the night as well, the young lady kept ignoring. So I just walked away from there and went to another one where my mom was able to walk in.
It was close to the lake
Not one not s signal person spoke any English. And they all refused to help
Life is to short... Don't go there!!!
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