Hotel PetenChel

Hotels
•
Independent
8.2 (154 reviews)
Playa Sur, Flores, Peten, 17001 , Flores , GT
502-502-78675450

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Free self parking

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from outside
Inconvenient reception hours
Limited dining options

Categories

Cleanliness
8
Most reviews mention cleanliness positively, but some cite noise and issues with mattresses.
Service
8.47
Staff is frequently described as friendly and helpful.
Location
9.01
Several reviews praise the location for convenience and proximity to tours.
Room Quality
8.15
Rooms are generally described as spacious and comfortable, with some noise issues.
Amenities
7.99
Basic amenities provided; some reviews indicate missing items like breakfast and proper transportation guidance.
Value for Money
8.35
Good value as described in multiple reviews, especially considering location.
Food and Beverage
7.5
Only occasionally mentioned, basic breakfast options available but could be improved.
Overall Experience
8.16
Many reviews express satisfaction, with minor issues noted but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Enjoy a Garden View
Take in the beautiful views from the garden at Hotel PetenChel.

Dining and Lounge Experience
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Amenities
Benefit from amenities such as complimentary wireless internet, 24-hour front desk, and free onsite parking.

Book your stay now at Hotel PetenChel and explore the attractions just a short walk away!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 9

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

8.2
Based on 154 reviews
Cleanliness: 8
Service: 8.47
Location: 9.01
Room Quality: 8.15
Amenities: 7.99
Value for Money: 8.35
Food and Beverage: 7.5
Overall Experience: 8.16
D
Darby • solo_traveller • us
10
Pros:

Staff was attentive and friendly. They were always available to assist when needed. They also were able to let me check in early which was very nice. The rooms are clean and equipped with a ceiling fan and AC, so you never felt the Flores heat. I would stay here again.

2026-03-24 • via Nuitee
B
Beatriz Susana • extended_group • ar
9
Excelente ubicación y comodidad.
Pros:

Destaco la limpieza, la comodidad del baño, especialmente la ducha, y las camas limpias y confortables. La excelente ubicación. Prácticamente no llegaban los ruidos de la calle.
Y también la amabilidad de la recepcionista Alejandra.

2026-03-24 • via Nuitee
J
Jane • couple • gb
9
Great place to explore Tikal and Flores from
Pros:

Exceptionally clean and well maintained. Comfortable rooms with hot water. Great proximity to Yo Ammo Peten transit hub.
We were able to get laundry done and arrange our trip to Tikal through the helpful guy in reception.

Cons:

Can get noisy, but that’s because it’s a small island and nothing to do with the hotel.

2026-03-23 • via Nuitee
M
Maciek • solo_traveller • pl
8
2026-03-22 • via Nuitee
I
isabelle • solo_traveller • ca
8
2026-03-22 • via Nuitee
T
Thennis • couple • nl
7
2026-03-20 • via Nuitee
V
Véronique • solo_traveller • ca
8
2026-03-19 • via Nuitee
A
Alexander • couple • es
7
2026-03-19 • via Nuitee
K
keliana • solo_traveller • br
10
Ótimo
2026-03-15 • via Nuitee
L
Lucia • couple • bz
9
2026-03-15 • via Nuitee
Z
Zaks • couple • il
10
2026-03-15 • via Nuitee
O
Ole • couple • dk
8
2026-03-13 • via Nuitee
A
Alan • couple • cz
10
2026-03-13 • via Nuitee
J
Jennifer • solo_traveller • fr
8
Très bon séjour ! Je recommande
Pros:

L emplacement , le calme , le confort , le personnel

Cons:

Rien !

2026-03-12 • via Nuitee
R
robert • couple • us
8
A Good Choice on Isla Flores.
Pros:

The hotel is located just steps from the causeway when you reach the island. Unlike many of the hotels on Isla Flores, the was not much noise from either traffic or the many bars that are on the island.
The hotel accommodations are basic and good value for the money.
I would stay there again and recommend it to others.

2026-03-12 • via Nuitee
J
Juan • couple • ca
8
Great location and we enjoyed our stay
Pros:

The room is basic but very clean. Nice that there was a supply of drinking water available. Also liked the open area with many plants

2026-03-12 • via Nuitee
M
Maria Gabriela • couple • cr
10
Excelente ubicación
Pros:

Excelente ubicación, muy aseado y la atención de Dimas fue excelente.

Cons:

N/A

2026-03-11 • via Nuitee
F
Fernandez Calvo • couple • gt
10
Pros:

La atención y ubicación

2026-03-10 • via Nuitee
D
Dominicus • couple • de
8
Pros:

Wäsche Service hat gut geklappt, Lage ist sehr sehr gut

Cons:

Teilweise längere Wartezeiten an der Rezeption weil der Mitarbeiter nicht an seinem Platz war. Ausstattung sehr basic

2026-03-10 • via Nuitee
N
Nelson Alexander • solo_traveller • bz
9
Pros:

How clean it was and the location

2026-03-04 • via Nuitee