Hotel PetenChel

Hotels
•
Independent
8.2 (154 reviews)
Playa Sur, Flores, Peten, 17001 , Flores , GT
502-502-78675450

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Free self parking

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from outside
Inconvenient reception hours
Limited dining options

Categories

Cleanliness
8
Most reviews mention cleanliness positively, but some cite noise and issues with mattresses.
Service
8.47
Staff is frequently described as friendly and helpful.
Location
9.01
Several reviews praise the location for convenience and proximity to tours.
Room Quality
8.15
Rooms are generally described as spacious and comfortable, with some noise issues.
Amenities
7.99
Basic amenities provided; some reviews indicate missing items like breakfast and proper transportation guidance.
Value for Money
8.35
Good value as described in multiple reviews, especially considering location.
Food and Beverage
7.5
Only occasionally mentioned, basic breakfast options available but could be improved.
Overall Experience
8.16
Many reviews express satisfaction, with minor issues noted but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Enjoy a Garden View
Take in the beautiful views from the garden at Hotel PetenChel.

Dining and Lounge Experience
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Amenities
Benefit from amenities such as complimentary wireless internet, 24-hour front desk, and free onsite parking.

Book your stay now at Hotel PetenChel and explore the attractions just a short walk away!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 9

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

8.2
Based on 154 reviews
Cleanliness: 8
Service: 8.47
Location: 9.01
Room Quality: 8.15
Amenities: 7.99
Value for Money: 8.35
Food and Beverage: 7.5
Overall Experience: 8.16
C
Carolina • solo_traveller • ar
7
2026-04-17 • via Nuitee
S
Sharon • couple • gb
7
Good budget choice
Pros:

Very basic room but spotlessly clean and they allowed an early check in. Ideal for one night for onward travel as the location is less than one minutes walk from where the buses pick up. Would use again.

Cons:

The street was a little noisy but Flores is a small place so no avoiding this I guess.

2026-04-17 • via Nuitee
R
Reut • couple • il
10
2026-04-16 • via Nuitee
G
Gloria • solo_traveller • co
8
Hotel apropiado para la visita a Tikal
Pros:

Hotel muy céntrico, está ubicado al lado de donde se parquean los shuttles para Tikal.

Cons:

Ojalá ofrecieran desayuno para poder comenzar el día hacia Tikal.

2026-04-13 • via Nuitee
F
Fernando Alberto • solo_traveller • co
9
Pros:

Una excelente opción para tener todo lo necesario a la mano.

2026-04-12 • via Nuitee
M
María José • solo_traveller • cl
10
Hotel muy limpio, buenas instalaciones y ubicación perfecta
Pros:

Hotel estaba al lado de donde comienzan todos los tours, lo cual fue maravilloso en mi caso que contraté dos servicios que salían muy temprano. La habitación estaba impecable! Todo muy limpio y en perfectas condiciones, el aire acondicionado funcionaba perfecto. El personal también muy amable y preocupado, me permitieron entrar antes de la hora del check in a la habitación, sin embargo, tuve que esperar un tiempo a que se desocupara y luego limpiaran el sitio que me iban a pasar, pero durante todo ese tiempo guardaron mi equipaje y también logré conversar con la recepcionista que fue muy amable y me recomendó lugares. Sin duda volvería a quedarme acá!!

Cons:

Todo estuvo perfecto!!

2026-04-11 • via Nuitee
L
Lopez • solo_traveller • gt
8
2026-04-09 • via Nuitee
G
Gabrielle • solo_traveller • fr
10
Pros:

Tout. L'emplacement. Le calme. Excellente wifi. La chambre. La propreté. La sympathie du personnel. Rien à redire. Tout etait parfait. Gros + pour l'eau chaude et la pression de l'eau 👌

Cons:

Rien.

2026-04-05 • via Nuitee
V
Valeria (Chia Jung) • couple • ni
10
2026-04-04 • via Nuitee
C
Carmen • extended_group • gt
10
Hotel sencillo y cómodo
Pros:

Las almohadas, la limpieza del baño y habitación. El personal muy amable.

Cons:

Ruido en la noche porque está cerca de la calle. Pero eso es en toda la isla por igual.

2026-04-02 • via Nuitee
O
Oviedo • solo_traveller • cl
10
Pros:

El personal (Dimas) fue muy amable y servicial. Habitacion limpia. Muy bien ubicada oara tomar tours. Sitios de comida cerca.

2026-04-02 • via Nuitee
A
Agata • couple • pl
8
Świetna lokalizacja!
Pros:

Świetna lokalizacja- tuż przy punkcie zbiórki wszystkich shuttle busów,
Restauracje, sklepy pod nosem. Suszarka do
Włosów

Cons:

Nie maniakiem rzeczy.

2026-03-31 • via Nuitee
J
Julien • solo_traveller • us
10
Comfortable, Clean, and Ideally Located
Pros:

Great experience there, I enjoyed this hotel, very well located because just 30sec walk to the buses for Tikal. It’s clean, comfortable. I recommend!

Cons:

I had a great experience at this hotel. It’s very well located, just a 30-second walk to the buses for Tikal, which makes everything super easy. The place is clean, comfortable, and overall very pleasant. I definitely recommend it! 😊

2026-03-31 • via Nuitee
F
Fernanda • couple • uy
10
Pros:

Excelente ubicación. Personal muy amable.

2026-03-31 • via Nuitee
E
Elisenda • couple • es
9
2026-03-30 • via Nuitee
B
Beatriz Susana • extended_group • ar
9
Excelente ubicación y comodidad.
Pros:

Destaco la limpieza, la comodidad del baño, especialmente la ducha, y las camas limpias y confortables. La excelente ubicación. Prácticamente no llegaban los ruidos de la calle.
Y también la amabilidad de la recepcionista Alejandra.

2026-03-24 • via Nuitee
D
Darby • solo_traveller • us
10
Pros:

Staff was attentive and friendly. They were always available to assist when needed. They also were able to let me check in early which was very nice. The rooms are clean and equipped with a ceiling fan and AC, so you never felt the Flores heat. I would stay here again.

2026-03-24 • via Nuitee
J
Jane • couple • gb
9
Great place to explore Tikal and Flores from
Pros:

Exceptionally clean and well maintained. Comfortable rooms with hot water. Great proximity to Yo Ammo Peten transit hub.
We were able to get laundry done and arrange our trip to Tikal through the helpful guy in reception.

Cons:

Can get noisy, but that’s because it’s a small island and nothing to do with the hotel.

2026-03-23 • via Nuitee
I
isabelle • solo_traveller • ca
8
2026-03-22 • via Nuitee
M
Maciek • solo_traveller • pl
8
2026-03-22 • via Nuitee