Ortigas Serenity

Hotels
•
Independent
7.6 (5 reviews)
40 Meralco Ave, Pasig, NCR, 1604 , Pasig , PH
63-9298010815

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Facilities

Garden
Luggage storage
Elevator
ATM/banking
Smoke-free property
Grocery/convenience store
Snack bar/deli
Self parking (surcharge)
Shared microwave
Shared refrigerator

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests have mixed reviews about cleanliness. Some mentioned it as a positive aspect while others did not address it.
Service
8.3
Service is generally appreciated, despite a few complaints about wait times.
Location
8.1
The hotel's location near key landmarks and public transport is a positive highlight.
Room Quality
7.8
Rooms were generally described as spacious and comfortable, though some guests noted minor maintenance issues.
Amenities
7.2
Guests found the amenities satisfactory. Some highlighted the gym and pool, but others mentioned the lack of spa services.
Value for Money
6.9
Mixed opinions on price value, with some guests finding it high for the services offered while others considered it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback overall, although there were suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 09:08

Property Description

Recreational Opportunities:
Enjoy the outdoor pool and tennis court at Ortigas Serenity, perfect for a leisurely stay.

Featured Amenities:
Benefit from conveniences like dry cleaning services, luggage storage, and laundry facilities during your stay.

Central Location:
Located in the heart of Pasig, Ortigas Serenity is just a short drive away from Ayala Center and Smart Araneta Coliseum.

Make your stay memorable at Ortigas Serenity. Indulge in comfort and convenience - book now!

Important information:

  • Pool access available from 6 AM to 10 PM.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.6
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
Rik
2
Pros:

Never located this hotel. Taxi drivers, security guard said this place does not exist. Lost my deposit

2025-04-09 • via Nuitee
R
Ryan
10
Great Host
Pros:

An excellent host, great communication and a comfortable room with a cooking area. Very handy for the Philsports Arena.
Will use again if/when back in the area.

2024-04-09 • via Nuitee
R
Ryan
10
Very Happy.
Pros:

Very comfortable apartment with a cooking area. Host could not have been more accommodating. Great communication before arrival, easy to find and very handy for events at the Philsports Arena.

2024-04-07 • via Nuitee
V
Verified traveler
2
Pros:

Staff are not friendly, no parking

2021-08-04 • via Nuitee
V
Verified traveler
2
If you want an Airbnb
Pros:

This isn't a hotel. Shouldn't be listed on hotels.com. It is an Airbnb type service in a highrise condo. There were a ton of BUGS. No soap or things for the shower. One towel.

2019-08-31 • via Nuitee