The Upper House

Lovely room, friendly staff. Great, peaceful location

Great stay. Amazing location

Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on

Great stopover in a beautiful
Victorian garden. Couldn’t eat dinner as they were busy and breakfast options limited. Will stay again if we can though

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow

Super 7 night stay in a lovely family feel run hotel. Stunning house hotel and location, good food, fantastic staff who went the extra mile, nothing was too much trouble. So relaxing and they have a lovely cat called Bella 😻 🐈‍⬛️

Beautiful grounds and history

Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.

An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷
The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤
The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in!
The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues).
This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅
Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer.
👍⭐️⭐️⭐️⭐️⭐️

Beautiful places to stay for a day or two and chill. Lovely grounds to walk around.

Staff were amazing, location was great and the house was very charming.

This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.

The venue is very relaxed, small and fab decor

Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable

Very pleasant. Lovely staff

Easy check in. Warm welcome. Nice location. Excellent breakfast. Would definitely recommend.

Very good

excellent

Stunning location, great staff and very much recommended

Our second time at the Upper House and it didn't disappoint - we had a comfortable stay (in the same room as on our first visit!), and the food was as good as we remembered. We enjoyed the gardens in bloom and the walks from the doorstep. I'm sure it won't be our last visit.