Hotel Sarain - Val Saraina Resort Lenzerheide

Hotels
8.8 (724 reviews)
Voia Principala 73 , Lenzerheide , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great food selection
Friendly staff
Cons:
Wellness area access issues
Service variability at breakfast

Categories

Cleanliness
8.58
Cleanliness is implied to be acceptable but not outstanding based on amenities mentioned.
Service
9.05
Generally positive experiences with friendly and accommodating staff.
Location
8.89
Conveniently located, though access to the wellness area could be improved.
Room Quality
8.74
Rooms are well-equipped and comfortable as suggested by the reviews.
Amenities
8.47
Amenities were good but some facilities like the wellness area had notable issues.
Value for Money
8.73
Value is perceived as good considering the quality of service and food.
Food and Beverage
9.08
Food quality is frequently praised, and breakfast offerings are impressive.
Overall Experience
8.85
The overall experience was very positive according to most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:18

Property Description

Luxurious Amenities

Hotel Sarain Active Mountain Resort offers a range of luxurious amenities, including a spa center for relaxation and a fitness center for those looking to stay active during their stay.

Scenic Surroundings

Nestled in Lenzerheide, guests can enjoy the beautiful garden and picturesque mountain views surrounding the property, providing a tranquil atmosphere for a perfect getaway.

Family-Friendly Fun

With a children's playground on-site and activities like skiing and cycling in the surrounding area, Hotel Sarain Active Mountain Resort is the ideal destination for families looking for both relaxation and adventure.

Experience the perfect blend of luxury and comfort at Hotel Sarain Active Mountain Resort. Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that in order to protect our hotel guests and staff, we are not able to accept reservations from guests with a mask dispensation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 724 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.74
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 9.08
Overall Experience: 8.85
N
Nicole • couple • ch
9
2026-05-23 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-05-20 • via Nuitee
A
Ankica • couple • de
10
Gerne kommen wir wieder und empfehlen das Hotel weiter.
Pros:

Super Lage

Cons:

Leider war das Zimmer zu warm. Haben es aber an der Rezeption gemeldet. Sie wollten sich umgehend darum kümmern. Wir haben nur eine Übernachtung dort gebucht, deswegen wissen wir nicht ob sie es beheben konnten. Aber Service war hervorragend.

2026-05-20 • via Nuitee
P
Philipp • couple • ch
9
Alles top, wir kommen gerne wieder
Pros:

Hoher Komfort, schönes Hotel und nettes Personal

Cons:

Alles top

2026-05-20 • via Nuitee
L
Lisa • couple • ch
8
Gute Zimmer, leckeres Frühstück, freundliches Personal
Pros:

Hochwertige Ausstattung, freundliches Personal, gutes Frühstück.

Cons:

An der Haupt-Strasse gelegen
Idee: Mini-Küchenzeile im Zimmer könnte mit einem Wasserkocher, zwei Tassen und Tee ausgestattet werden

2026-05-18 • via Nuitee
M
Marco • solo_traveller • ch
9
2026-05-18 • via Nuitee
A
Anette • solo_traveller • de
9
2026-05-18 • via Nuitee
G
Georgina • couple • gr
9
2026-05-15 • via Nuitee
M
Mathias • couple • ch
10
Pros:

Alles top 👍

Cons:

—-

2026-05-15 • via Nuitee
D
Duri' • couple • it
9
Sereno, comodo e tranquillo.
Pros:

La pulizia e il calore che si respira quando ci si entra.

2026-05-14 • via Nuitee
J
Jenny • couple • il
10
לגמרי ממליצה
Pros:

מקום יפייפה, עם חשיבה על הפרטים הקטנים. לצערי נשארנו רק ללילה אחד, אבל אם היינו נשארים יותר, היינו הולכים לספא. צוות מאוד אדיב.
הלילה הראשון שלנו בשויץ היה מעולה בזכות המלון הזה. מאחוריו יש נחל שזורם ואפשר להקשיב לציפורים

2026-05-13 • via Nuitee
T
Tina • couple • se
8
2026-05-11 • via Nuitee
F
Franz • solo_traveller • ch
7
2026-05-11 • via Nuitee
C
Christian • extended_group • de
6
Not central
Pros:

Decentral, room had crazy bed location on some mezzanine style level with low headroom, to access wellness facilities you have to cross the Main Street

Cons:

Good breakfast, nice staff

2026-05-10 • via Nuitee
D
Daniel • solo_traveller • ch
8
2026-05-09 • via Nuitee
G
Grosse • solo_traveller • de
10
Pros:

Toller Service, sehr freundliche Mitarbeiter, hervorragendes Frühstück

2026-05-09 • via Nuitee
J
Jil • couple • ch
10
es war super
2026-05-08 • via Nuitee
M
Margit • couple • de
9
2026-05-06 • via Nuitee
J
Jessica • couple • ch
10
Erholung Pur mit wunderschöner Unterkunft in bester Lage 💛
Pros:

Jessica von der Rezeption sehr zuvorkommend und höflich/ es waren alles super lieb.
Lage und Ruhe
Super Erholung
Tolles Restaurant im Hotel - Essen und Service grossartig

2026-05-04 • via Nuitee
F
Fabio • solo_traveller • de
10
Pros:

I loved the hotel! Nice cleaning area for bikes (even though I didn't use it). Wellness area, balcony of my room and restaurant (both the breakfast and the dinner) were also super nice. Receptionist was also super kind.

Cons:

My only complaint: room temperature was too high.

2026-05-03 • via Nuitee