Hotel Sarain - Val Saraina Resort Lenzerheide

Hotels
8.8 (693 reviews)
Voia Principala 73 , Lenzerheide , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great food selection
Friendly staff
Cons:
Wellness area access issues
Service variability at breakfast

Categories

Cleanliness
8.58
Cleanliness is implied to be acceptable but not outstanding based on amenities mentioned.
Service
9.05
Generally positive experiences with friendly and accommodating staff.
Location
8.89
Conveniently located, though access to the wellness area could be improved.
Room Quality
8.74
Rooms are well-equipped and comfortable as suggested by the reviews.
Amenities
8.47
Amenities were good but some facilities like the wellness area had notable issues.
Value for Money
8.73
Value is perceived as good considering the quality of service and food.
Food and Beverage
9.08
Food quality is frequently praised, and breakfast offerings are impressive.
Overall Experience
8.85
The overall experience was very positive according to most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:18

Property Description

Luxurious Amenities

Hotel Sarain Active Mountain Resort offers a range of luxurious amenities, including a spa center for relaxation and a fitness center for those looking to stay active during their stay.

Scenic Surroundings

Nestled in Lenzerheide, guests can enjoy the beautiful garden and picturesque mountain views surrounding the property, providing a tranquil atmosphere for a perfect getaway.

Family-Friendly Fun

With a children's playground on-site and activities like skiing and cycling in the surrounding area, Hotel Sarain Active Mountain Resort is the ideal destination for families looking for both relaxation and adventure.

Experience the perfect blend of luxury and comfort at Hotel Sarain Active Mountain Resort. Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that in order to protect our hotel guests and staff, we are not able to accept reservations from guests with a mask dispensation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 693 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.74
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 9.08
Overall Experience: 8.85
Y
Yuliia • family_with_children • ch
9
Kommen wieder immer gerne, sehr empfehlen.
Pros:

Personal, Sauberkeit, Lage, Angeboten.

Cons:

Bar, wo Rauchen gestattet

2026-04-13 • via Nuitee
B
Bianca • extended_group • ch
9
2026-04-12 • via Nuitee
S
Sarah • couple • ch
8
2026-04-12 • via Nuitee
N
Niklaus • family_with_children • ch
8
Pros:

Zimmer sehr schön. Zentrale Lage.

Cons:

Steckdosen teilweise ungünstig gelegen.

2026-04-11 • via Nuitee
L
Lüdi • solo_traveller • ch
9
Cons:

Zimmer überheizt

2026-04-09 • via Nuitee
C
Carmen • couple • ch
8
2026-04-08 • via Nuitee
R
Remo • couple • ch
9
2026-04-06 • via Nuitee
M
Martin • solo_traveller • de
10
Etappe auf der Durchreise
Pros:

Toll, sehr guter Pteis

Cons:

Kein Ski us direkt zu den Gondelbahnen

2026-04-01 • via Nuitee
F
Francesco • solo_traveller • ch
9
2026-04-01 • via Nuitee
C
Céline • couple • ch
10
2026-03-29 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-03-28 • via Nuitee
R
Rita • solo_traveller • ch
10
Semplicemente eccezionale ♥️
Pros:

Struttura molto bella e curata, il legno usato all interno la valorizza ancora di più!

Cons:

Tutto!

2026-03-24 • via Nuitee
1
1972 Alex • family_with_children • ch
9
2026-03-23 • via Nuitee
F
Felisa • solo_traveller • ch
10
2026-03-19 • via Nuitee
G
Gabriela • couple • ch
5
Pros:

Schöne, moderne Zimmer

Cons:

Personal sehr gleichgültig, man fühlte sich nicht willkommen. Sowohl beim check-in als auch beim Abendessen. Das Personal begann bereits um 9.15 Uhr (Frühstück bis 10 Uhr) das Buffet abzuräumen, wohl weil wir nur noch zu zweit am essen waren. Das ist keine Gastfreundschaft

2026-03-16 • via Nuitee
W
William • extended_group • ch
10
2026-03-15 • via Nuitee
M
Manja • solo_traveller • ch
9
2026-03-10 • via Nuitee
L
Luzia • family_with_children • ch
9
2026-03-09 • via Nuitee
C
Claudia • family_with_children • ch
8
Guter Ort zum übernachten, essen und direkt an der Langlaufpiste.
Pros:

Das Ambiete grundsätzlich, ruhig trotz Strasse.

Cons:

Wellnessbereich nicht so gut gewartet.

2026-03-02 • via Nuitee
R
Roland • couple • ch
9
2026-02-28 • via Nuitee