SureStay Hotel by Best Western Wells

Hotels
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SureStay Hotel by Best Western
6.8 (572 reviews)
1509 6Th St , Wells , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near amenities
Cons:
Hotel cleanliness issues
Limited food options

Categories

Cleanliness
6.03
Several reviews mention cleanliness issues, such as dirty carpets and old properties.
Service
8.5
Service was frequently praised, particularly the helpfulness of staff.
Location
7.54
Proximity to casinos and fuel stations noted positively; however, dining options are limited.
Room Quality
6.49
Rooms were described as old and needing upgrades, but generally clean and comfortable.
Amenities
6.52
Basic amenities available, but several reviews indicate the need for better facilities.
Value for Money
6.98
Value is decent considering the lower rates, but property condition indicates room for improvement.
Food and Beverage
5.53
Breakfast received mixed reviews, regarded as just acceptable compared to other hotels.
Overall Experience
6.8
Overall experience reflects a mix of positive and negative feedback, resulting in an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:31

Property Description

Convenient Location
SureStay Hotel by Best Western Wells, located just an hour's drive from Bonneville Salt Flats, offers free WiFi in all rooms. Enjoy the proximity of shops and cafes within a 10-minute walk from the hotel.

Comfortable Accommodation
Each non-smoking room is equipped with air conditioning, a microwave, and a fridge, ensuring a comfortable stay for all guests.

Nearby Attractions
For leisure activities, guests can visit Chimney Rock Municipal Golf Course just 4 minutes away. The hotel is also conveniently located within a 50-minute drive from International Airport Montello and Northeastern Nevada Regional Hospital.

Book your stay at SureStay Hotel by Best Western Wells for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 572 reviews
Cleanliness: 6.03
Service: 8.5
Location: 7.54
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.98
Food and Beverage: 5.53
Overall Experience: 6.8
B
Barbara • couple • us
6
Cons:

Squeaky floors. Thin walls

2026-05-09 • via Nuitee
M
Moore • couple • us
8
2026-05-07 • via Nuitee
E
Eleanor • family_with_children • us
4
Pros:

Pet fee was only 20.00.
Shower had good pressure.

Cons:

Beds were not comfortable and moved around. Carpet could be replaced with laminate floors, tv had terrible reception, not many options for breakfast.

2026-04-21 • via Nuitee
P
patricia • solo_traveller • us
10
Pros:

Clean comfortable room. Lots of room to park my truck and trailer.

2026-04-16 • via Nuitee
J
Johnson • solo_traveller • us
5
So so
Pros:

The service was good, the hotel was dated.

Cons:

No beverage machine, snack machine was broken. The breakfast was basically cold cereal and day old muffins.

2026-04-11 • via Nuitee
F
Fern • couple • ca
8
Cons:

The bed could’ve been a bit more comfortable

2026-04-06 • via Nuitee
C
CHARLOTTE • family_with_children • us
10
Pros:

Really friendly and caring reception woman. Delightful and helpful. Lovely clean and large room. Right across from good restaurant. Great experience.

Cons:

Liked everything.

2026-03-31 • via Nuitee
R
Rachel • solo_traveller • us
10
Comfortable
Pros:

Convenient clean and well stocked with soap, shampoo and towels

2026-03-29 • via Nuitee
S
Steve • couple • us
10
Pros:

Left to early to enjoy the breakfast! But my dogs were welcomed here for a very small fee! Very easy access from hi-way. Very clean rooms and exceptional service very friendly staff! Would definitely stay there again!

Cons:

I have no complaints

2026-03-26 • via Nuitee
B
Bell • family_with_children • us
9
Cons:

Tub/shower

2026-03-25 • via Nuitee
T
Tom • solo_traveller • us
7
Not bad, could use some improvement
Pros:

Easy to book, right off interstate and good pricing.

Cons:

Locals and passers-by sleeping in/near parking lot

2026-03-22 • via Nuitee
C
Christine • couple • us
9
Pros:

The front desk staff were excellent,
Friendly and welcoming and helpful.

2026-03-22 • via Nuitee
J
Janet • solo_traveller • us
9
Close to freeway, perfect for travelers.
Pros:

Friendly check in and helpful info about surrounding facilities.

Cons:

Nothing

2026-03-17 • via Nuitee
R
Ronald • couple • us
6
We would stay there as it was priced right
Pros:

It was clean but the breakfast was lame. We seemed to be the only guests so not much to offer. The greeting when checked was very pleasant.

Cons:

Breakfast

2026-03-13 • via Nuitee
J
John • couple • us
2
Location, 11PM arrival, and room availability were the only reason for staying. Definitely not worth the price.
Pros:

Location

Cons:

Older, worn. not cleanest atmosphere. repairs were obvious and not of good quality.

2026-03-06 • via Nuitee
L
Lahesh • family_with_children • ca
8
Pros:

Rooms are tidy, receptionist also gave us a good discount. Continental Breakfast was good.

Cons:

Bathroom tub - Water wasn't outflowing fast enough resulting in pool creation.

2026-02-08 • via Nuitee
K
Kristy • solo_traveller • us
1
I won’t stay there again
Cons:

It was outdated old

2026-01-26 • via Nuitee
J
Janet • family_with_children • us
9
2026-01-19 • via Nuitee
R
Ronald • extended_group • us
8
Pros:

Nice , quiet , clean , folk’s were friendly , breakfast was enough

2026-01-19 • via Nuitee
T
Tomoe • extended_group • jp
10
2026-01-19 • via Nuitee