Holiday Inn London Heathrow - Bath Road by IHG

Hotels
Holiday Inn Hotels & Resorts
9.4 (7916 reviews)
276 Bath Rd , Hillingdon , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Good breakfast
Friendly staff
Clean rooms
Convenient location
Cons:
Transportation issues
Management unhelpful regarding bookings
Room size complaints

Categories

Cleanliness
9.29
The room was clean, though there were comments about room sizes being small.
Service
9.86
Overall excellent customer service and friendly staff were frequently mentioned.
Location
9.3
Convenient location for airport access, although transportation issues were noted.
Room Quality
8.75
Rooms are spacious enough for families, though comments about the size vary.
Amenities
9.28
Good variety of breakfast options mentioned and complimentary goodies.
Value for Money
9.24
Good quality for the price, though booking changes can be problematic.
Food and Beverage
9.79
Great breakfast options and variety, positively described by several reviewers.
Overall Experience
9.66
A memorable stay with excellent service and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:13

Property Description

Unique Atrium Design
Experience the charm of an Italian streetscape in our open plan atrium, complete with cozy seating areas and an impressive theatre kitchen.

Authentic Italian Dining
Indulge in a culinary journey with our menu of authentic, home cooked Italian dishes, including stone-baked pizza, pasta, and grill options prepared by our talented chefs.

Convenient Location and Amenities
Located opposite Heathrow Airport Terminals, with onsite parking and easy access to central London, our contemporary guest rooms offer free Wi-Fi, smart TVs, and electric vehicle charging points.

Book now for a stress-free and delightful stay at Holiday Inn Heathrow Bath Road!

Important information:

Please note that for Dinner included rates, any guests under 18 will be required to choose from the children's menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

9.4
Based on 7916 reviews
Cleanliness: 9.29
Service: 9.86
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.79
Overall Experience: 9.66
D
DJLG52 Family Cheshire, England
2
Worst Hotel Experience
Pros:

This was one of the worst hotel experiences we've ever had. It would be zero star but the staff can't be blamed for the failings of the hotel. We stayed one night as we had to leave the hotel at 4am to head to the airport. We had an accessible room, the sofa bed was to be made up but it wasn't. I spoke to reception noting the sofa bed was not made up and it was in pieces, not to mention the abandoned sweet wrappers under a section of the sofa. They said that they would sort it ASAP. We went for dinner and, you guessed it nothing was done. We called reception again and they told us housekeeping were on their way. Housekeeping arrived only to tell us that they had told reception earlier in the day that the sofa bed was broken so it couldn't be used. So we were given a room that the staff knew the sofa bed was broken. We called reception 10 times but no answer, we went down and explained the situation. The gentleman on reception noted that the day staff had not mentioned the broken sofa bed. We were given another room, the reception staff took us to the new accessible room and it stank so badly of damp. There must of been a leak at some point the room should not have been rented out. The smell was so bad they moved us to another room, it too smelt of damp but it was getting late so we took it. The plug near the kettle had scorch marks, the bathroom/wet room let water leak out the door so we put towels down. It was one of the worst experiences we've ever had. Never again!

2026-05-30 via Tripadvisor
B
Black solo_traveller ca
6
Pros:

The breakfast was outstanding and the breakfast staff equally so. They were very helpful and kind.

Cons:

Check in took forever. They couldn't find my reservation even after showing the confirmation email. I was then told that I'd have to pay extra for my son's breakfast because he was over 12 years of age. Nothing in the booking alluded to this. The TV kept turning off on its own and the washroom sink didn't drain because the stopper was broken.

2026-05-30 via Nuitee
M
Michele couple nz
10
Great price, great staff, great time
Pros:

Everything

Cons:

Everything was fantastic

2026-05-30 via Nuitee
S
Steve solo_traveller gb
10
2026-05-30 via Nuitee
J
Jo couple au
7
2026-05-30 via Nuitee
T
Turki couple gb
6
2026-05-30 via Nuitee
B
Bernadette extended_group au
8
Nice and easy
Pros:

Very easy to get to terminals. Lovely staff. Comfy room.

2026-05-30 via Nuitee
B
Bárbara family_with_children cl
9
Pros:

La cercanía del aeropuerto con diferentes medios para llegar

2026-05-30 via Nuitee
K
Kenneth couple gb
9
Comfortable Stay
Pros:

Overpriced Taxi On The Morning Of Departure Didn’t Tell Us The Price Till We Got To Heathrow Snd Asked For My Card Earlier Stop Them From Hawking Outside Would Normally Catch The Hoppa Bus

Cons:

No Chaffeaurs

2026-05-30 via Nuitee
K
Kylie couple au
10
2026-05-30 via Nuitee
H
Hau Wing couple hk
7
Pros:

The shower is good, nice and comfortable bed

Cons:

Breakfast was pretty bad, a bit hard to get to from the airport, the shuttle bus took half hour despite hotel being in near proximity to the airport

2026-05-29 via Nuitee
K
Kevin family_with_children gb
10
Great location, clean, room with a view of the T2 runway, great staff
Pros:

Great location, clean, room with a view of the T2 runway, great staff.

2026-05-29 via Nuitee
P
Paul R solo_traveller gb
8
Decent airport hotel.
Pros:

It's a decent Holiday Inn experience. Staff are friendly and helpful, rooms are clean, basic and perfectly acceptable.

Cons:

There isn't very much to dislike, it does what it says it will do.

2026-05-29 via Nuitee
I
Ibrahim Adejuwon family_with_children ng
6
Just alright
Pros:

Great location

Cons:

Given a dirty disable toilet room.

2026-05-29 via Nuitee
C
Chathura family_with_children gb
10
2026-05-29 via Nuitee
M
Matt family_with_children gb
6
2026-05-29 via Nuitee
H
Hannah solo_traveller ie
5
Pros:

The staff on the desk and at breakfast were friendly. Close to Heathrow Airport

Cons:

I paid extra to have a double room and when I arrived I was told only single beds were available. If there were only single rooms available at the time of booking, this should have been stated as I would have saved money just booking a single room in the first place.

Also, check out was at 12 which is great. However, once it reached 11am, on two occasions, cleaners burst into my room without knocking. This put me completely on edge and I was unable to relax for the hour.

2026-05-28 via Nuitee
S
Sharon extended_group gb
7
As above
Pros:

Lovely rooms, convenient to airport, lots of food choice

Cons:

An automatic service charged being added to everything! We are not fans of this anyway but to be added to a round of drinks with no food is criminal!! And we went to the bar to order so what service were we being charged for? Many people would not have noticed this, as did we until later in the evening. I have never seen a service charge added to drinks only

2026-05-28 via Nuitee
L
Lindsay family_with_children us
10
Great stay!
Pros:

The staff were excellent- I was so impressed. Everyone was friendly, helpful, polite. Very good food in the restaurant! Clean comfortable, quiet, easy to access from Heathrow (use the citymapper app to take the double check bus! Cheap, easy, and fun)

Cons:

Nothing!

2026-05-28 via Nuitee
E
Edward& Eileen extended_group us
10
2026-05-28 via Nuitee