Hikone Castle Resort & Spa

Hotels
8.9 (372 reviews)
Sawa-cho 1-8 , Hikone , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Currency exchange
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Food and Beverage
Service
Cons:
Service inconsistencies
Missing amenities at certain times
Lighting in room

Categories

Cleanliness
8.66
Very clean, mentioned positively in multiple reviews.
Service
9.13
Staff were helpful and attentive, but mixed sentiments noted, especially regarding specific staff interactions.
Location
9.67
Perfect location, close to Hikone Castle and easy access to transport.
Room Quality
8.12
Good quality overall, but some issues with lighting noted.
Amenities
9.15
Great amenities including a public bath and free bike rentals.
Value for Money
8.31
Reasonably priced compared to local options, but some negative sentiments about specific offerings.
Food and Beverage
9.16
Delicious breakfast options and free drinks available.
Overall Experience
9.03
Overall a great experience with some minor points to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:37

Property Description

Japanese Hospitality at its Finest

Central Location and Complimentary Services
Within a 10-minute walk of Hikone Castle, Lake Biwa, and JR Hikone Train Station, Castle Hotel offers a Japanese restaurant, free Wi-Fi in the lobby, and free-use bicycles. The hotel provides modern air-conditioned rooms with free wired internet, some offering stunning castle views. Guests can also relax in the public baths with panoramic castle views.

Convenience and Comfort
Hotel Hikone Castle offers amenities such as LCD TVs, desks, and fridges in all rooms. Enjoy complimentary green tea, slippers, and a relaxing bathtub with a shower attachment in the en suite bathroom. The hotel also provides free pick-up from JR Hikone Train Station, free on-site parking, and luggage storage services.

Culinary Delights and Relaxation
Indulge in a delicious breakfast buffet and traditional meals featuring Ohmi beef at Kissho Restaurant. For relaxation, guests can book massages at Spa Sarasa. With a gift shop, banquet rooms, and views of Hikone Castle, Castle Hotel ensures a memorable stay.

Book now to experience the charm of Castle Hotel and create unforgettable memories in Hikone.

Important information:

To use the hotel's free shuttle bus, please make a reservation at time of booking. Shuttle is available from 09:00-21:00.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 372 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.67
Room Quality: 8.12
Amenities: 9.15
Value for Money: 8.31
Food and Beverage: 9.16
Overall Experience: 9.03
N
norio solo_traveller jp
10
2026-03-15 via Nuitee
H
Hui Bin family_with_children sg
10
Fabulous hotel in a historical district, fantastic service and great view!
Pros:

Love the onsen and terrace bar that faces Hikone castle. Fabulously attentive and helpful staff - I was struggling to walk with their raised slippers that were too large for my feet and they quickly offered me 2 smaller pairs to try and choose from during dinner. I didn't even have to say anything!

Cons:

Nothing really! The parking lots are around the corner and not right at the property, but it's no big deal since the doorman helped to guide us and unloaded our suitcases so we didn't suffer any inconvenience, unless something was left behind in the car.

2026-03-15 via Nuitee
直広 solo_traveller jp
8
2026-03-14 via Nuitee
N
NORIAKI solo_traveller jp
9
身体を洗わないで湯船に入る男性がいたので、注意書きをした方が良い。
Pros:

朝食はとてもおいしかった。またスタッフも丁寧に対応してくれた。
お世話になりました。

2026-03-11 via Nuitee
N
Nami solo_traveller jp
10
最高でした!
Pros:

大浴場も快適だったし、部屋もとても綺麗だった。夕食も地元食材がふんだんに使われていて、とても美味しかったし、朝食のブッフェも種類が豊富でとても良かったです。

Cons:

良くない点はありません。

2026-03-10 via Nuitee
S
susanne extended_group de
10
Komfortables Hotel mit äußerst zuvorkommendem Personal in toller Lage
Pros:

Super Lage mit Blick auf die Burg. Zimmer waren schöner als auf den Fotos. Großzügige Fahrstühle und kostenlose Parkplätze für Hotelgäste vorhanden. Sehr schöner Badebereich mit 39 und 42 Grad warmem Wasser (zugänglich mit Zimmerkarte) mit Blick auf die Burg, Yukata und Kosmetikartikel werden gestellt. Direkt daneben nettes Soba-Restaurant (auch Hotelrestaurant, aber mit Reservierung bis Vorabend). Loungebereich auf der Ebene des Bads mit kostenlosen Getränken für Hotelgäste am Abend und tollem Blick auf die beleuchtete Burg. Sehr gutes japanisches Frühstück und auch annehmbare westliche Alternative (inkl. Kaffee). Uns hat es super gefallen, Personal ist äußerst zuvorkommend.

Cons:

War alles perfekt

2026-03-09 via Nuitee
K
Ka family_with_children au
8
Pros:

Fantastic location

Cons:

They didn't know their own call rates for the telephone in the room, waited so long to get a vague answer.

2026-03-05 via Nuitee
A
Ali extended_group ae
8
Nothing to eat.
Pros:

The location is lovely, it's right across the castle and you can see the castle from the hotel which is really nice. You can see the castle from the onsen also which is a nice touch. I liked the onsen and the massage we got - the lady was excellent. The castle was really very lovely so this trip was worth it.

Cons:

We arrived around 3pm, hungry and tired and the hotel could offer us nothing to eat, all restaurants at the hotel were closed and also in town which was quite odd. We asked them to make us a reservation for dinner at the hotel which they also refused. They said they were fully booked which felt odd since it was a Tuesday. No one at the front desk spoke English which made it very difficult to communicate.

2026-01-25 via Nuitee
J
Jennifer solo_traveller us
10
Amazing!
Pros:

Perfect location, great view from room, delicious breakfast with many options for everyone (the tempura was my favorite), Library Lounge offers a cool hang out spot, spa was nice, free bike rentals (the bikes were in excellent condition!), and the staff was so helpful throughout my entire stay!

2026-01-20 via Nuitee
K
Kenji family_with_children jp
10
最高の冥土の土産になりました笑
Pros:

高齢の母親に対する気遣いが良くて、母親もそれに感動していました。朝、朝食の食卓へ向かうときに、母親の少し歩き方がおかしいのを察知し、下駄のサイズが合っていないことに気づかれて、すぐに小さいものをご提供いただき、母親とても喜んでいました。 2階のライブラリーラウンジで、夕食後にゆったりと過ごすことができ、一生忘れることのない時間を母親と過ごすことができました。ありがとうございました。

2026-01-19 via Nuitee
若林 solo_traveller jp
8
2026-01-19 via Nuitee
H
Hiroko solo_traveller jp
8
良かった
2026-01-19 via Nuitee
T
TOSHIHISA solo_traveller jp
9
Pros:

・サービスに比してというだけでなく、非常に経済的な料金で助かりました。
・朝食が非常においしかった。野菜類は、最高のお味で、パンや牛乳なども、厳選されたものに感じました。
・入浴後に、無料で飲み物がいただけたのもありがたかったです。

Cons:

料金が料金ですのでやむをえませんが、お部屋が少し狭かったです。

2026-01-19 via Nuitee
T
Tomoko family_with_children jp
8
2026-01-19 via Nuitee
F
Francis solo_traveller jp
9
A great place to stay in Hikone!
Pros:

My room was smaller than I expected, (typical Japanese small), but very clean and comfortable. On the other hand, the bathroom was bigger than what you get in a lot of Japanese hotels, which I appreciated. From my room, I didn't have a view of the castle, but rather of the city, which was OK with me. You get a nice view of the castle every time you go to take the elevator, or while enjoying your free drink in the lounge. The public bath also wasn't particularly spacious, but when I went, I was the only one there, and soaking in the bath with the nice view of the castle was a real treat. I give high marks to the staff (front desk & restaurant). They were all very pleasant and helpful. My Japanese is good, and I don't need English from the staff, but the English support here seems sufficient, so if you don't know much or any Japanese, you should still be fine. The breakfast was a real highlight. My favorites were the made-on-the-spot tempura, and the "chef's special curry", but truly everything that I had from the nice variety of options was fresh and very tasty. The hotel's location is perfect, right next to the castle. And the walk from the station, which was only about 6 or 7 minutes, was a little shorter than I thought it would be, which was a blessing because it was the middle of August and very hot. All in all, I thoroughly enjoyed my stay.

2026-01-19 via Nuitee
A
Ami solo_traveller jp
10
2026-01-19 via Nuitee
M
Mikiko solo_traveller jp
9
大変良かったです。
Pros:

フロントの方の応対が丁寧で親切でした。食事が美味しかったのでお城が見えないお部屋でも満足でした。彦根城のすぐ近くの立地は最高でした。

Cons:

寝巻きが浴衣。

2026-01-16 via Nuitee
松井 solo_traveller jp
8
2026-01-15 via Nuitee
Y
Yuran couple us
10
2026-01-03 via Nuitee
T
Teri Tsuyoko solo_traveller jp
10
All staff were helpful and attentive.
Pros:

Very clean, close to Hikone Castle, free shuttle to and from the station. Great breakfast with both Japanese and Western options. Nice public bath.

Cons:

Some of the other guests were rude.

2026-01-02 via Nuitee