Duc Long Gia Lai Hotels & Apartment

Hotels
8 (5 reviews)
1 Cu Chinh Lan , Pleiku , vn

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Ironing service
Sauna
Massage services
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
24hr check-in
Safe and quiet location
Decent air conditioning
Cons:
Multiple cleanliness issues
Inadequate service
Room quality problems
Amenities shortcomings
Poor value for money
Overall negative experience

Categories

Cleanliness
2.5
Guests reported multiple cleanliness issues, including dirty walls, cigarette smell, ants, and inadequate housekeeping.
Service
2
Service was severely criticized for early and disruptive housekeeping, lack of response to guest needs, and attempting to charge for unused items.
Location
6.5
The location was noted positively for safety and quietness, but not for convenience or attractiveness as perceived from the pictures.
Room Quality
2.3
Guests complained about various room quality issues such as malfunctioning lights, uncomfortable bed, and water spray from the shower.
Amenities
3.2
Issues with amenities included lack of key card accessibility, unhygienic placement of towels, and contradictions in water charges.
Value for Money
3.3
Guests felt the hotel did not offer good value for money due to poor conditions and service quality.
Food and Beverage
5
No specific feedback was provided in the reviews about food and beverage services.
Overall Experience
3.3
Guests overall had a very negative experience, citing numerous issues with cleanliness, service, room quality, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 01:11

Property Description

Stylish Apartment-Style Hotel

Convenient Location: Situated in Pleiku City, Duc Long Gia Lai 2 Hotel offers rooms with charming street views. Within a short distance to key landmarks like Bien Ho Lake and Pleiku Airport, it provides easy access to the city's attractions.

Comfortable Rooms: The spacious air-conditioned rooms are well-appointed with modern amenities such as a flat-screen TV, minibar, and a cozy seating area. The tiled flooring adds a touch of elegance to the room, creating a comfortable stay for guests.

24-Hour Assistance: With a 24-hour front desk, guests can enjoy a hassle-free stay with services like luggage storage, airport shuttle, and ticketing assistance. The hotel staff is always ready to cater to your needs.

Experience the charm of Pleiku City at Duc Long Gia Lai 2 Hotel. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 5 reviews
Cleanliness: 2.5
Service: 2
Location: 6.5
Room Quality: 2.3
Amenities: 3.2
Value for Money: 3.3
Food and Beverage: 5
Overall Experience: 3.3
V
Verified traveler
4
D
Pros:

The hotel is nothing like the pictures.

Positives:
24hr check in
Location was safe and quite
Decent aircon

Negatives:
-Out of 11 lights only 2 worked
- balcony was full of cigarettes
- bed was hard
- house keeping came at 8am they would knock repeatedly (without stopping) to wake you up. So never got a good sleep as would have to wake up to tell them no. House keeping should be from 11am onwards
- didn’t have a don’t not disturb signs
- hotel stunk of cigarettes
- Ants were everywhere
-They provided free water and chargable water. On check out they tried to make us pay for the chargable water even though we didn’t consume any
- only set out key card for one day so we were locked out when we came back
-The house keeping towels etc were left on a chair in the corridor (not hygienic)
- The walls were dirty
-Water coming out of the shower sprayed out the top so water would go everywhere


Overall the hotel is in bad condition, very run down and the service is bad

2025-05-14 • via Nuitee
V
Viet • review category business travellers • vn
10
Exceptional
2022-10-16 • via Nuitee
L
Linh
6
Not good value for money
Pros:

The room was much smaller and older than in the picture and there was hair in the shower when I checked in. There were only two electric outlets and one didn’t work. Looks like the property has changed owner and it is not properly cared for.

2021-04-22 • via Nuitee
V
Verified traveler
10
Pros:

Location great, staff very friendly and helpful. Room excellent, will stay here always.

2019-04-15 • via Nuitee
V
Verified traveler
10
Pros:

Excellent hotel, great staff, highly recommend, will always stay in yhis hotel on future trips.

2019-04-15 • via Nuitee