Lalitha Mahal Palace Hotel

We went there for a heritage experience, but though the property is good from the outside, the experience inside the hotel is not so great. The bathrooms in the heritage rooms are not so clean and rooms lack maintenance. We got a huge room though and it looked great when you enter but it still needs maintenance. Also this place is frequently used for film shooting, and you get disturbed even past midnight and sleeping there gets difficult, as the hotel is prepared late evenings till midnight at times for the shoot. So there is lots of noise during that timeframe.

Outside look is marvelous! Breakfast was good.
However maintenance inside the room is poor. No proper hot water supply. Wooden doors and furnitureare old and worn out.
Facilities are not upto 4 star standard.

A fantastic experience in a unique setting

Architecture was unique with some nice paintings, and lighting. Lot of grounds to walk around.

Service was terrible. Couldn't get anyone to answer the phone for Room Service. Had to go to the restaurant and then order room service. At dinner time they don't allow people to order a la carte menu and eat at the restaurant. You have to choose only the dinner buffet as the dine in option at the restaurant.

Food tasted terrible for the dinner. Too much salt and some weird smell in their aloo chat.

The breakfast that was supposed to start at 7 AM was not ready till 8 AM. We had plans to eat breakfast and leave around 7:30 AM but had to wait till 8 AM even to get few slices of toast for our breakfast. Coffee was ready only at 8:30 AM. You would expect Coffee to be the first thing to be made available at the breakfast.

Superb location. Courteous staff. Clean rooms & excellent cuisine.
But, cracked WC. Locked locker that could not be opened. Erratic hot water flow.
Could do with better maintenance