Best Western Premier Des Moines-Ankeny Hotel

Hotels
Best Western Premier
9 (365 reviews)
2502 Se Tones Dr , Ankeny , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast
Cons:
Inconsistent air conditioning
Poor housekeeping service

Categories

Cleanliness
8.33
Multiple reviews noted clean rooms but highlighted issues with room temperature.
Service
9.3
Consistent praise for friendly and helpful staff.
Location
9.34
Conveniently located with easy access to major routes and restaurants.
Room Quality
8.79
Rooms are spacious and comfortable, though some noted quirky bathroom doors.
Amenities
8.82
Basic amenities mentioned, but some guests noted missing services like housekeeping.
Value for Money
8.78
Overall, a good value considering the cleanliness and service.
Food and Beverage
9.33
Positive feedback on breakfast quality and offerings.
Overall Experience
9.3
Most guests expressed satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:53

Property Description

Luxurious Amenities
Best Western Premier Ankeny Hotel offers a range of upscale amenities including a fitness center, indoor pool, and in-house snack bar. Whether you're looking to stay active or unwind after a long day, this hotel has you covered.

Convenient Location
Situated just 16 km from major attractions like the Iowa Events Center and Hy-Vee Hall, this hotel provides easy access to popular landmarks. Additionally, the reception staff is ready to assist with area information, making exploring the surroundings a breeze.

Modern Comfort
With free WiFi, room service, and a business area, Best Western Premier Ankeny Hotel ensures a comfortable stay for all guests. Experience convenience and relaxation during your visit to Ankeny.

Book your stay at Best Western Premier Ankeny Hotel for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 365 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
L
Lana couple us
7
I would stay there again, but I would let them know what I reserved and paid for,
Pros:

It was convenient to where we had to be

Cons:

We heard a motor running all night long that never stopped which kept us awake. Also, there were lights flashing very brightly in the room all night which also kept us awake. I reserved a room with a king size bed but instead got one with 2 queens and both of the couples that reserved rooms after me, got the king size beds.

2026-09-04 via Nuitee
A
Aaron family_with_children us
1
Cons:

I brought up a concern about kids not being supervised in the pool. They were rough housing and chucking toys at each other. Including my kids toys. They splashed water all over the place. They were jumping in the pool landing on top of my kids, bring my 5 year old to tears. The front desk person talked to one of the kids but didn’t do anything. So we had to leave the pool as it was not safe. Later the same kids were running all over the hotel up and down the stair cases. I almost got ran over coming out of the elevator after getting our food. We stayed here last year and loved it. After this year never again.

2026-07-11 via Nuitee
E
Earik family_with_children us
10
2026-06-29 via Nuitee
P
Patricia couple us
10
2026-06-28 via Nuitee
D
Donald solo_traveller us
8
2026-06-27 via Nuitee
S
Stacey couple us
9
2026-06-22 via Nuitee
D
David couple us
5
Fair
Cons:

Not the same as it was before Covid

2026-06-20 via Nuitee
J
Jason couple us
7
Nice view and good food right off Route 35
Pros:

Nice view of the water/pond. Shower was spacious and the pressure was Very strong. The 1 breakfast we ate was good. Good restaurants in walking distance.

Cons:

I felt the lightning was too dim, the wife disagreed. The room temperature wouldn't go below 74, even the desk setting it to 67 didn't cool it to the 71 we were wanting. The doors close hard/loud.

2026-06-08 via Nuitee
C
Christopher couple us
8
2026-06-05 via Nuitee
L
Lauren family_with_children us
10
2026-05-25 via Nuitee
D
Dennis couple us
10
2026-05-25 via Nuitee
T
Tim couple us
8
Good experience overall.
Pros:

Liked the decor, particularly the outdoor facilities facing the lake.

Cons:

Breakfast selections a little lame.

2026-05-19 via Nuitee
T
Tracy couple us
8
Pros:

Breakfast had good options.

Cons:

Ran out of coffee and sausage at breakfast.

2026-05-17 via Nuitee
R
Ron couple us
9
We had a nice visit and the hotel was a good value.
Pros:

Good location, clean, and comfortable.

Cons:

N/A

2026-04-22 via Nuitee
A
Artevia couple us
10
Pros:

Literally Everything

Cons:

N/A

2026-04-01 via Nuitee
B
Bobbie couple us
10
Very friendly staff and comfortable hotel! Great location!
Pros:

Generally very friendly staff, very clean, and comfortable! Easy location off the interstate. Also, the front desk staff was very receptive to one small issue I had.

Cons:

The only small issue was that I found the housekeeping staff in my room when I specifically stated to this individual that I needed to return for additional belongings. This was well ahead of the designated check out time listed on my receipt for my lodging. While I appreciate the effort to get your work done promptly, I do not appreciate the blatant disregard for my request when I communicated clearly and came back to find you in my room. I realize the hotel staff as a whole is not at fault, none of my valuables or belongings were missing, and when I stopped by front desk to let them know what happened the staff was receptive, apologetic, and professional about my concerns. It won’t keep me front booking this hotel again, but taught me a valuable lesson of being cautious in the future.

2026-03-19 via Nuitee
J
Jerry family_with_children us
10
Pros:

We loved the breakfast and pool

2026-03-18 via Nuitee
M
Mary couple us
10
2026-03-14 via Nuitee
M
mast couple us
8
Pros:

Typical hotel breakfast! Staff kept food and drinks available and filled during breakfast hours.

2026-03-09 via Nuitee
M
Mary couple us
9
2026-03-01 via Nuitee