Hotel Arok

Hotels
Hotels & Preference
9.2 (138 reviews)
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000 , Strasbourg , FR

Pets allowed

Facilities

Fitness facilities
Front entrance ramp
Arcade/game room
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Great breakfast
Cons:
Minor issues with amenities
Some staff were rude

Categories

Cleanliness
9.13
Reviews indicate that rooms were clean and tidy.
Service
9.6
Staff were consistently described as friendly and helpful.
Location
9.64
Proximity to the train station and main town was highly praised.
Room Quality
9.09
Rooms were noted as comfortable and larger than expected.
Amenities
8.62
Breakfast quality was highlighted as 'fantastic' while minor amenities like tea/coffee in the room were suggested.
Value for Money
9.08
Overall great value based on location and services provided.
Food and Beverage
9.13
Breakfast received positive remarks as well as the availability of free coffee.
Overall Experience
9.3
The overall sentiment reflects a positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:21

Property Description

Luxurious Amenities
Indulge in the sauna and fitness center, then unwind with complimentary Wi-Fi and entertainment options like the arcade/game room.

Delightful Dining Options
Enjoy a steaming cup of coffee or a refreshing drink at the café or bar/lounge, with buffet breakfasts available daily for a fee.

Convenient Location
Explore nearby attractions like Strasbourg Christmas Market and Strasbourg Cathedral within minutes from this centrally located hotel.

Book Hotel Arok now for a memorable stay in Strasbourg!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 138 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
B
Barry partner
10
Pros:

Rooms were modern and clean and nicely appointed. Also, good value and close to railway station.

2025-10-12 via Nuitee
C
Christopher
8
Pros:

Staff good, room in annexe was nice, but in terms of minor issues - there were odours from the drains in the morning and you need to keep the bathroom door closed to avoid noise from other room flushing. Cute little gym/library, free coffee is a win (would be nice to have an accessible machine in the annexe), excellent location. Would definitely stay again.

2025-10-12 via Nuitee
B
Beth family
10
Pros:

Spacious room and bathroom. Excellent service - a special thanks to Samira who is in charge of the breakfast buffet service. Despite being solo in the area, she was able to give the guests premiere service.
I highly recommend the hotel. Will definitely stay here again. We stayed 4 nights.

2025-10-10 via Nuitee
J
Jac
10
Pros:

Lovely to have a proper coffee machine available 'free' 24/7 rather than sachets in the room.
So easy travelling by train, and the big AROK sign at the top of the building, visible as soon as exiting the station made it ultra easy to locate.
Quirky and stylish, a great stay.

2025-10-04 via Nuitee
V
Victor partner
10
Pros:

Good experience. Nice location and service.

2025-10-02 via Nuitee
M
Melissa
10
Pros:

Property was located very close to the train station but still an easy walk into the old town area. If travelling by train it is ideal! Lovely rooms and good breakfast. Great value for money and would highly recommend :)

2025-09-28 via Nuitee
C
Corli family
8
Pros:

Clean room. Comfortable bed. Excellent location across from train station.

2025-09-25 via Nuitee
K
Kate partner
10
Pros:

We liked the location, and the wellness library was a fun little perk too.

2025-09-24 via Nuitee
M
Monica family
10
Pros:

The hotel was better than expected. The Staff super friendly. Was clean, an everything in good conditions

2025-09-24 via Nuitee
P
Patricia
6
Pros:

I chose this hotel because of its proximity to the train station, and to the area where tour guides and buses pick up the travellers. The front desk personnel was very attentive and helpful. This hotel is good for young people who do not mind the lack of an elevator or air conditioning. The building is old, with some steep stairways. I loved the magnifying mirror in the bathroom.

2025-09-23 via Nuitee
K
Katie partner
8
Pros:

Within easy distance to train station and main town. The hotel is clean and tidy would have liked tea/coffee in the room but sosrt from that alll good. Would recommend

2025-09-22 via Nuitee
H
Ha Jung
8
Pros:

위치가 기차역 바로앞이라서 좋았습니다

2025-09-17 via Nuitee
R
Raymond
10
Pros:

The room was much bigger than expected. Great breakfast.

2025-09-13 via Nuitee
R
Richard family
8
Pros:

This hotel is in an ideal location right across from the train station, next door to two boulangeries and next to a walkable street up to the old city. The hotel was super quiet. We really liked it. FYI, we choose this one for the elevator but my 75-year-old parents still had to lug their suitcases up and down several stairs because the floors have stairs even after getting out of the elevator. Most of the staff was nice but two were a bit rude.

2025-09-11 via Nuitee
P
Patricia friends
10
Pros:

Stayed for one night, before train trip to Paris. The hotel staff were helpful and kind, the hotel was quite trendy and beautiful, the breakfast was top notch and the all to the train staion was quick and easy. Perfect for our needs.

2025-09-10 via Nuitee
C
charles m family
10
Pros:

Clean, recently updated. Gad a Great breakfast!

2025-09-08 via Nuitee
W
Wendell
10
Touring stop in Strasbourg, FR
Pros:

Nice hotel facing the Main Train Station in Strasbourg. Walked to most of the major sights and friendly restaurants are in abundance. 2nd floor Room was comfortable and quiet. Not a fan of wall-less shower and handheld shower head, but that was my only negative. Large tv was happily unexpected and was able to connect to my Netflix easily. Will stay here again in the future.

2025-08-30 via Nuitee
P
Paula
10
Pros:

The hotel is walkable from the train station. The room was clean in the bed was comfortable. The hotel is a little bit on the quirky side, but overall it’s a good place to stay for one night

2025-08-28 via Nuitee
A
Annette partner
10
Pros:

Great location close to station. Easily walkable to the main parts of the city. Great hotel, clean and comfortable. Coffee available (free) & cold water in reception. Would definately recommend.

2025-08-15 via Nuitee
R
Roberta
10
Pros:

Bed was large and comfortable. Pillows were not great.

2025-08-08 via Nuitee