Protur Naisa Palma Hotel

Hotels
•
Protur Hotels
9.1 (5380 reviews)
Carrer de Simó Ballester , Palma de Mallorca , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful hotel
Excellent breakfast
Friendly staff
Great location
Good amenities
Cons:
Room service not available
Some minor cleanliness issues in gym

Categories

Cleanliness
9.19
Very clean and well-maintained hotel with super cleanliness noted in reviews.
Service
9.66
Staff is incredibly friendly and helpful, enhancing the overall experience.
Location
9.2
Perfect location in the city center, easy access to local attractions.
Room Quality
9.15
Rooms are beautifully designed and comfortable.
Amenities
8.68
Good amenities including a spa and rooftop bar, though some areas could improve.
Value for Money
8.14
Room service and some pricing concerns mentioned, affecting value perception.
Food and Beverage
9.19
Excellent breakfast offerings and variety mentioned positively.
Overall Experience
9.56
Guests expressed great satisfaction with their overall stay and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:17

Property Description

Luxurious Accommodation
Protur Naisa Palma Hotel, nestled in Palma de Mallorca, offers 4-star accommodation with a terrace, private parking, and exquisite dining options. The air-conditioned rooms are elegantly furnished, equipped with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in ultimate relaxation at the spa and wellness centre featuring an indoor pool, fitness centre, and sauna. Unwind in the shared lounge or opt for a soothing massage after a day of exploring the city.

Convenient Services
With a concierge service, tour desk, and multilingual staff, your every need is catered to effortlessly. Explore the area with bike or car hire services available on-site, and make the most of your stay with the paid airport shuttle service for a seamless travel experience.

Book your stay at Protur Naisa Palma Hotel for a memorable and rejuvenating getaway.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

9.1
Based on 5380 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.56
N
Niklas • extended_group • at
9
2026-02-12 • via Nuitee
T
Tamara • solo_traveller • ua
10
Great hotel
Pros:

The rooms were spacious, everything was super comfortable. Nice staff, great location, spa, gym, great value for money

Cons:

Everything was great

2026-02-12 • via Nuitee
A
Alexander • solo_traveller • it
10
2026-02-11 • via Nuitee
M
Marloes • couple • nl
7
2026-02-10 • via Nuitee
D
Diana • couple • ro
9
2026-02-10 • via Nuitee
M
Michaela • couple • sk
10
Amazing
Pros:

We really enjoyed our stay

Cons:

The pool on the roof was supposed to be heated but unfortunately it didn’t feel like was

2026-02-10 • via Nuitee
S
Silvia • extended_group • es
9
Pros:

Muy buen desayuno, ubicación y spa.

2026-02-10 • via Nuitee
G
Guillermo • solo_traveller • es
9
2026-02-10 • via Nuitee
I
INES • couple • es
8
Hotel funcional para hospedarte unos días en la capital.
Pros:

La ubicación

Cons:

Las almohadas

2026-02-10 • via Nuitee
S
Susanne • couple • dk
9
Pros:

Beliggenheden og morgenmaden samt venlig betjening

Cons:

Det var lidt for avanceret med alt det tekniske på værelset- for meget high-tech.
Dejligt, hvis man havde kunnet booke tid til spaen

2026-02-10 • via Nuitee
A
Alexander • couple • de
10
Pros:

Fast alles

Cons:

Die Lüftung im Klo hat nicht funktioniert

2026-02-09 • via Nuitee
M
Matthew • couple • gb
10
Lovely modern hotel.
Pros:

Lovely modern hotel. Staff were all very friendly.

Rooms were great - clean and modern. Nice gym and small spa / sauna area.

Cons:

Very minor but our hire car was a Jeep and the underground car park is very tight for larger cars.

2026-02-09 • via Nuitee
S
Shanna • couple • fr
8
2026-02-09 • via Nuitee
D
Dirk • couple • de
9
2026-02-09 • via Nuitee
S
Stefan • couple • de
7
2026-02-08 • via Nuitee
A
ANTONIO CARLOS • solo_traveller • es
10
El mejor sitio de Palma para alojarse
Pros:

Mucho… me siento como en casa y el personal es excepcional gracias

Cons:

Nada todo es espectacular

2026-02-08 • via Nuitee
R
Renate • couple • at
10
2026-01-30 • via Nuitee
T
Thomas • family_with_children • de
9
2026-01-30 • via Nuitee
J
Joachim • couple • de
8
Mein 70. GEBURTSTAG
Pros:

Aufmerksames Personal.
Alles sehr ordentlich.
Perfektes Frühstück.

Cons:

Keine Vorhang im Zimmer. Entweder alles offen oder Jalousien runter.
Fenster konnte nicht geöffnet werden.

Wenn wir wieder mal in Palma sind, werden wir trotzdem wieder das Hotel wählen.

2026-01-29 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Very comfortable rooms. Good toiletries
Excellent breakfasts, with the menu changing daily.
Short walk to the Old Town.
Free glass of wine was welcoming
The pool and Spa looked but I didn't try.

Cons:

Nothing really

2026-01-29 • via Nuitee