Protur Naisa Palma Hotel

Hotels
•
Protur Hotels
9.1 (6065 reviews)
Carrer de Simó Ballester , Palma de Mallorca , es
+34 971 21 17 46

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful hotel
Excellent breakfast
Friendly staff
Great location
Good amenities
Cons:
Room service not available
Some minor cleanliness issues in gym

Categories

Cleanliness
9.19
Very clean and well-maintained hotel with super cleanliness noted in reviews.
Service
9.66
Staff is incredibly friendly and helpful, enhancing the overall experience.
Location
9.2
Perfect location in the city center, easy access to local attractions.
Room Quality
9.15
Rooms are beautifully designed and comfortable.
Amenities
8.68
Good amenities including a spa and rooftop bar, though some areas could improve.
Value for Money
8.14
Room service and some pricing concerns mentioned, affecting value perception.
Food and Beverage
9.19
Excellent breakfast offerings and variety mentioned positively.
Overall Experience
9.56
Guests expressed great satisfaction with their overall stay and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:17

Property Description

Luxurious Accommodation
Protur Naisa Palma Hotel, nestled in Palma de Mallorca, offers 4-star accommodation with a terrace, private parking, and exquisite dining options. The air-conditioned rooms are elegantly furnished, equipped with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in ultimate relaxation at the spa and wellness centre featuring an indoor pool, fitness centre, and sauna. Unwind in the shared lounge or opt for a soothing massage after a day of exploring the city.

Convenient Services
With a concierge service, tour desk, and multilingual staff, your every need is catered to effortlessly. Explore the area with bike or car hire services available on-site, and make the most of your stay with the paid airport shuttle service for a seamless travel experience.

Book your stay at Protur Naisa Palma Hotel for a memorable and rejuvenating getaway.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

9.1
Based on 6065 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.56
A
ALEX • couple • gb
9
2026-08-29 • via Nuitee
S
Simone • solo_traveller • nl
9
Heerlijk genoten
Pros:

Een erg fijn hotel met een prettige locatie. De kamer is super schoon, wat erg fijn binnenkomen was. De absolute pluspunten waren de spa en de rooftop; hier hebben we heerlijk kunnen relaxen. Al met al een topverblijf en zeer tevreden!

Cons:

Niks

2026-08-29 • via Nuitee
U
Ulrika • solo_traveller • se
8
2026-08-29 • via Nuitee
F
Federica • couple • it
10
2026-08-29 • via Nuitee
S
sabato • couple • ch
9
2026-08-29 • via Nuitee
M
maybud • solo_traveller • de
9
Modern, comfortable hotel close to Old Town
Pros:

Large, comfortable, modern room
+ Generous bathroom
+ Quiet
+ Excellent breakfast buffet
+ 10 minutes walk to Passeig des Born
+ Room naturally cool in August

Cons:

+ Difficult to adjust the A/C temperature

2026-08-28 • via Nuitee
F
Fredrik • couple • se
8
Hotellet har ett bra läge och det känns väldigt nytt.
Pros:

Fint, modernt rum. Bra frukost.

Cons:

Högljutt i matsalen. Saknade krokar i rummet.
Tar betalt för stora solsängen vid poolen.

2026-08-28 • via Nuitee
E
erika • couple • it
9
Soggiorno top a palma
Pros:

Strutture bella, ottima posizione, stanze sempre pulite. Ottimi servizi vicinissimo al centro 10 min a piedi e ben servita con i mezzi.

2026-08-28 • via Nuitee
A
Anna • couple • it
9
2026-08-28 • via Nuitee
L
LisaC • extended_group • de
9
Pros:

Modernes, sauberes Zimmer, im Hotel gibt es Pools und ein Spa. Lage gut um zu Fuß zu erkunden. Parkplatz in der Tiefgarage war zubuchbar.

Cons:

Viel zu teuer für ein normales Zimmer!

2026-08-28 • via Nuitee
A
Adna • couple • at
9
Perfect hotel to explore the city of Palma
Pros:

Perfect location - 15-20 mins on foot to the city centre.
The rooms and the hotel were nicely decorated and it was very comfortable. The staff were really friendly and hospitable. It is the perfect hotel to explore Palma.

Cons:

The info on the parking was a bit unclear. Once we arrived we expected we might still pay for it, but there were no more spots available. But we could still find spots in the street so that ended up not being an issue.

2026-08-28 • via Nuitee
A
Audrey • couple • us
8
Good.
Pros:

Location

Cons:

They claim they have parking but you can’t reserve it & it’s never available. Very disappointing!

2026-08-28 • via Nuitee
M
Malin • couple • se
10
Pros:

Fantastisk service!!!

2026-08-27 • via Nuitee
C
Crina Bianca • couple • gb
10
2026-08-27 • via Nuitee
J
Joao Tadeu • solo_traveller • br
9
Pros:

Dos funcionários; do café da manhã; da localização!

Cons:

Nada

2026-08-27 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Clean, comfortable and helpful staff close to the heart of Palma.
Pros:

Very clean, friendly staff, location was good short walk to the old town. Large variety of items at breakfast.

Cons:

Small pool on the roof, not the nicest view.

2026-08-27 • via Nuitee
J
Jennifer • couple • de
10
Ein gehobenes Stadthotel in perfekter Lage
Pros:

Ein sehr komfortables Stadthotel , besonders ruhig und sauber. Wellnessbereich sehr angenehm.

2026-08-27 • via Nuitee
C
Christina • couple • de
8
2026-08-27 • via Nuitee
J
Julien • solo_traveller • fr
9
2026-08-26 • via Nuitee
A
Aoife • couple • ie
9
2026-08-26 • via Nuitee