Comfort Suites - South Austin

Hotels
•
Comfort Suites
8 (453 reviews)
5001 S IH 35 , Austin , US
+1 512-953-8392

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Express check-in/check-out
Snack bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty rooms
Unclean carpets
Issues with amenities

Categories

Cleanliness
6.39
Multiple reviews highlighted issues with cleanliness, including dirty carpets and unclean rooms.
Service
9.36
Host staff were frequently noted as friendly and helpful, contributing to positive sentiments.
Location
8.4
Proximity to various amenities and sites received favorable mentions.
Room Quality
7.35
Rooms were described as spacious but had issues such as dirty bedding and worn-out parts.
Amenities
8.38
General satisfaction with available amenities, though some said they were minimal.
Value for Money
7.34
Guests felt prices were high compared to the level of service and room conditions.
Food and Beverage
8.39
Breakfast was positively reviewed, though some minor improvements were suggested.
Overall Experience
8.36
Overall experiences were mixed but leaned positively overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:14

Property Description

Convenient Location
Comfort Suites - South Austin offers easy access to major attractions like Texas Memorial Stadium, Austin Convention Center, and the Capitol Building. With the airport just 10 km away, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness centre and free WiFi throughout the property. The 24-hour front desk ensures your needs are met anytime during your stay.

Nearby Attractions
Located close to Circuit Of The Americas and Dell Diamond, there is no shortage of entertainment options near the hotel. Experience the best of Austin right at your doorstep.

Book your stay at Comfort Suites - South Austin for a convenient and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 453 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
D
D • solo_traveller • us
7
Comfort-able place for respite after family member had critical surgery - thanks so much!
Pros:

Comfort suites was like a good old fashioned hometown hotel. Staff must be treated well because they all seemed happy to assist although they were younger they were impressive young people with a work ethic and respectful manners!
Monitoring of towels and extra pillows is a good idea to help keep costs down, having a variety of snacks, quick food and beverage items for a reasonable cost added a nice touch, but for those who wanted to order-in it was nice. One very important critical item was the security feature for entering the lobby - it felt safe. The guests weren't high dollar snobs - we were just hometown folks at an affordable hotel that had a nice "home cooked" breakfast (lots of choices) and great amenities (fitness center, business center and pool). Highly recommend and hope they have availability every time I visit South Austin~

Cons:

Internet was spotty which was frustrating but as long as I was in the lobby it was functional enough to do homework, carpets could use a good deep cleaning and a few hand sanitizers around the food areas wouldn't hurt.

2026-09-15 • via Nuitee
P
Peeples • solo_traveller • us
10
2026-07-22 • via Nuitee
L
Lauren • couple • us
10
Professional staff clean rooms, they have POOL TABLES! 10 out of 10. Thank you Austin Marriot South
Pros:

Very nice

2026-07-18 • via Nuitee
E
Emily • solo_traveller • us
9
Pros:

The location and size of the room!

Cons:

The TVs were not smart tvs for streaming.

2026-07-08 • via Nuitee
K
Katrina • family_with_children • us
4
I would’ve preferred a refund all together. But the one staff member that I did talk to she was nice. And I gave her the
Pros:

They did have free breakfast

Cons:

My initial room had bugs on the bed and stain mattress. And dirty sheets. They changed my room but the keys didn’t work most of the time.

2026-07-06 • via Nuitee
R
Rebecca • couple • us
1
2026-06-25 • via Nuitee
H
Holly • solo_traveller • us
8
2026-06-22 • via Nuitee
B
Brittany • couple • us
10
Will be back loved this place
Pros:

Bed was so comfortable you dont want to get out, room was a nice size with the right amount of space. No loud noise anywhere, nobody bothers you, breakfast was good really loved breakfast ended at 9:30 instead of really short times like other places. Staff was really cool

Cons:

Did not like it was time for me to leave 😁

2026-06-15 • via Nuitee
R
Roger • solo_traveller • co
9
2026-05-26 • via Nuitee
R
ricardo • couple • us
10
Great stay ,will be staying again!
Pros:

Breakfast was good, good location easy access!

Cons:

More variety of coffee creamers ,love coffee.

2026-05-09 • via Nuitee
J
Jason • family_with_children • us
6
Pros:

Price and location

Cons:

It was dark and gloomy. Weird vibe

2026-04-13 • via Nuitee
J
Joshua • couple • us
2
Was a decent stay but should have been cheaper, be careful if you have stuff unlocked someone will take your stuff.
Pros:

The workers nice but the manger was sketchy

Cons:

Car got in broken into

Bed was stained and they had no other clean to give me

2026-03-19 • via Nuitee
B
Becky • couple • us
10
Nice hotel and made stay very enjoyable
Pros:

it was clean and close to just about anything in Austin

Cons:

nothing

2026-03-03 • via Nuitee
J
Jose • couple • us
4
2026-02-24 • via Nuitee
M
Marcella • extended_group • us
10
Very nice, clean and comfortable
Pros:

Services,Continental breakfast,room

Cons:

On the breakfast buffet didn’t have boil eggs

2026-01-20 • via Nuitee
L
Lorna • solo_traveller • us
7
2026-01-20 • via Nuitee
M
Monica • family_with_children • us
8
It was comfortably and close to locations.
Pros:

Location was close to areas in the city.

Cons:

It really didn’t make it easy for a handicapped person to take a bath

2026-01-20 • via Nuitee
S
Salvador • family_with_children • us
2
Awful
Pros:

Overpriced old and nothing like expected

Cons:

Nothing

2026-01-19 • via Nuitee
T
Thanomsri • extended_group • us
6
It is okay but not perfect on food.
Pros:

Big space.

Cons:

Food.

2026-01-15 • via Nuitee
A
Amaya • family_with_children • us
7
2026-01-13 • via Nuitee