Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cleanliness
Good location
Excellent breakfast
Cons:
High price
Uncomfortable bed
Service staff inconsistency
Loud spa area

Categories

Cleanliness
9.36
The hotel was consistently clean.
Service
10
Staff were exceptionally friendly and accommodating.
Location
9.83
Super location in the city.
Room Quality
8.87
Spacious and clean rooms but some renovation issues.
Amenities
8.82
Amenities were decent but had issues with the spa area.
Value for Money
8.85
Some aspects did not meet the expected 5-star quality.
Food and Beverage
8.81
Breakfast was repetitive and could have been better.
Overall Experience
9.86
Overall a very good experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities.

Culinary Delights
Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge.

Relaxation and Wellness
Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

9.3
Based on 2514 reviews
Cleanliness: 9.36
Service: 10
Location: 9.83
Room Quality: 8.87
Amenities: 8.82
Value for Money: 8.85
Food and Beverage: 8.81
Overall Experience: 9.86
J
joy • extended_group • ae
10
2026-10-24 • via Nuitee
T
Thomas • family_with_children • at
7
2026-10-20 • via Nuitee
N
nagat mahameed • family_with_children • il
10
Pros:

location. Clean. stuff

Cons:

Nothing

2026-10-17 • via Nuitee
K
Kateryna • extended_group • ua
10
Чудові враження від готеля
Pros:

Гарний сніданок. Міні-бар (вода, соки) був включений в наш тариф, а також спа. Готель позиціонується як безалкогольний. Поряд декілька торгових центрів та магазини.

2026-10-16 • via Nuitee
P
Paritosh • couple • us
10
2026-10-15 • via Nuitee
M
Mladen • family_with_children • si
10
Pros:

Eveeything

2026-10-15 • via Nuitee
S
Smilkova • extended_group • bg
9
2026-10-15 • via Nuitee
I
Ibrila • couple • gb
10
2026-10-12 • via Nuitee
L
Lauren • couple • us
10
Lovely property with great pool
Pros:

It was a truly lovely property. The rooms were large with comfy beds, big bathrooms with hot water, and a lovely bench to sit by the window. We used the pool and the sauna and they were both so enjoyable. The views from the top floors and the elevators are stunning. Staff went over and above to answer or questions or give advice. Breakfast was delicious. Getting the car from the valet was quick.

Cons:

Nothing!

2026-10-09 • via Nuitee
B
Başak • couple • tr
7
2026-10-08 • via Nuitee
R
Robert • couple • us
9
Fantastic location to explore Sarajevo!
Pros:

Fantastic location, comfortable room, friendly staff.

2026-10-07 • via Nuitee
R
Rafija • couple • ba
10
Een heerlijke plek waar comfort en gastvrijheid samenkomen.
Pros:

We hebben een uitstekend verblijf gehad in Swissôtel Sarajevo. Het hotel heeft prachtige faciliteiten en alles is goed verzorgd. Het personeel is professioneel, vriendelijk en behulpzaam. Ook de discretie en persoonlijke aandacht hebben we erg gewaardeerd.

Het zwembad, de sauna en het Turkse stoombad waren heerlijk. Als hijabi voelde ik me daar ook prettig. Een fijne plek waar comfort en gastvrijheid samenkomen. We komen graag nog eens terug!

Cons:

Niets

2026-10-07 • via Nuitee
R
Ran • family_with_children • il
10
מלון מצויין ברמה גבוהה
Pros:

חדר מרווח בקומה גבוהה עם נוף מדהים. חדיש ונקי. מיקום טוב צמוד לקניון. ארוחת בוקר טובה מאוד. ספא ובריכה, חנייה נוחה. שירות אדיב ויעיל. אווירה נעימה וקינוחים ברמה גבוהה בבר בלובי.

Cons:

מרוחק כרבע שעה הליכה מהעיר העתיקה.

2026-10-07 • via Nuitee
H
Hafsha • couple • gb
10
Brilliant
Pros:

Alcohol free and very modern and close to everything

Cons:

I can’t really fault anything it was exceptional. Maybe introduce bit of Indian food with chilli would be very good as lot of Asian people are coming to Sarajevo

2026-09-19 • via Nuitee
J
Jacqueline • couple • au
6
2026-09-18 • via Nuitee
A
Abdulkadir • family_with_children • tr
8
2026-09-18 • via Nuitee
V
Victor • extended_group • me
8
Good quality Halal hotel at high end price
2026-09-16 • via Nuitee
Z
Zafar • extended_group • gb
9
2026-09-14 • via Nuitee
Z
Zafar • extended_group • gb
9
Very relaxing in a good location.
Pros:

Nice modern property , large rooms , excellent breakfast . Lifts to upper floors are very quick

Cons:

Would be good to be shown to the room on first arrival.

2026-09-14 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Pros:

كل شي رائع ، الموقع ، والموظفون ، النظافة ، الاستقبال ، المطعم ، مديرة عام الفندق رائعة السيده زلاته ، وكل الطاقم ، الإفطار متنوع ، ويلبي احتياجات كل الثقافات

Cons:

لا يوجد شي يذكر.

2026-09-14 • via Nuitee