Swissotel Sarajevo

Hotels
•
Swissôtel Hotels & Resorts
9.3 (2276 reviews)
1 Vrbanja , Sarajevo , ba

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cleanliness
Good location
Excellent breakfast
Cons:
High price
Uncomfortable bed
Service staff inconsistency
Loud spa area

Categories

Cleanliness
9.36
The hotel was consistently clean.
Service
10
Staff were exceptionally friendly and accommodating.
Location
9.83
Super location in the city.
Room Quality
8.87
Spacious and clean rooms but some renovation issues.
Amenities
8.82
Amenities were decent but had issues with the spa area.
Value for Money
8.85
Some aspects did not meet the expected 5-star quality.
Food and Beverage
8.81
Breakfast was repetitive and could have been better.
Overall Experience
9.86
Overall a very good experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities.

Culinary Delights
Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge.

Relaxation and Wellness
Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for € 20 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2276 reviews
Cleanliness: 9.36
Service: 10
Location: 9.83
Room Quality: 8.87
Amenities: 8.82
Value for Money: 8.85
Food and Beverage: 8.81
Overall Experience: 9.86
Y
Yanxing • couple • cn
9
Pros:

整体不错就是早餐开餐时间不准时

2026-03-06 • via Nuitee
K
Kevin • couple • at
10
2026-03-06 • via Nuitee
K
Kevin • couple • at
10
Pros:

Ca 20 min von der Altstadt. Aber an sich das beste Hotel in Bosnien meiner Meinung nach.

2026-03-06 • via Nuitee
K
Kevin • couple • at
10
Pros:

Komme hier immer wieder. Das beste Hotel in ganz Bosnien

2026-03-06 • via Nuitee
J
Josip • family_with_children • de
10
2026-03-05 • via Nuitee
D
Dragan • solo_traveller • rs
10
2026-03-04 • via Nuitee
E
Erenoğlu • solo_traveller • tr
10
2026-03-04 • via Nuitee
S
Seni • solo_traveller • ba
8
2026-03-04 • via Nuitee
E
Edisa • family_with_children • se
10
2026-03-02 • via Nuitee
R
Rasim • solo_traveller • us
9
Nice hotel
Pros:

The room size and the quaity are great. Staff is very professional and polite. The view from the hotel was great as well the comfort. It is easily accessible to the public transportation, making a commute to the city center a breeze.

Cons:

The breakfast should be better for this category of the hotel, during my stay it was simple and delicious.

2026-02-27 • via Nuitee
T
Tarik • couple • ba
10
Savrseno
Pros:

Sve je bilo i vise nego odlicno, i osoblje a posebno Hasan koji nas je ugostio savrseno. Odlicna lokacija, objekat, bazen/spa kao i sobe. Sve preporuke

2026-02-25 • via Nuitee
L
Lina • couple • rs
10
2026-02-25 • via Nuitee
M
Markus • solo_traveller • at
7
2026-02-24 • via Nuitee
R
Renzo • family_with_children • pt
10
Excelente escolha em Sarajevo.
Pros:

Localização.
Próximo ao centro da cidade, transportes públicos a poucos passos do Hotel.
SPA.

2026-02-24 • via Nuitee
A
Aladar • solo_traveller • rs
10
2026-02-24 • via Nuitee
A
Ahmet Akif • extended_group • tr
8
Pros:

Konforlu ve personeli güler yüzlüydü.

Cons:

Sauna, buhar kısmı çok komik , daha profesyonel olabilirdi.

2026-02-23 • via Nuitee
E
Evgenij • family_with_children • rs
10
Super Sarajevo
Pros:

Personal

2026-02-23 • via Nuitee
D
David • couple • hr
10
Pros:

Excellent service and staff.

2026-02-22 • via Nuitee
S
Salem Saeed Alghamdi • family_with_children • sa
9
2026-02-14 • via Nuitee
K
Kosovcic • couple • de
9
2026-02-14 • via Nuitee