Swissotel Sarajevo

Hotels
Swissôtel Hotels & Resorts
9.3 (2382 reviews)
1 Vrbanja , Sarajevo , ba

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cleanliness
Good location
Excellent breakfast
Cons:
High price
Uncomfortable bed
Service staff inconsistency
Loud spa area

Categories

Cleanliness
9.36
The hotel was consistently clean.
Service
10
Staff were exceptionally friendly and accommodating.
Location
9.83
Super location in the city.
Room Quality
8.87
Spacious and clean rooms but some renovation issues.
Amenities
8.82
Amenities were decent but had issues with the spa area.
Value for Money
8.85
Some aspects did not meet the expected 5-star quality.
Food and Beverage
8.81
Breakfast was repetitive and could have been better.
Overall Experience
9.86
Overall a very good experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities.

Culinary Delights
Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge.

Relaxation and Wellness
Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for € 20 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2382 reviews
Cleanliness: 9.36
Service: 10
Location: 9.83
Room Quality: 8.87
Amenities: 8.82
Value for Money: 8.85
Food and Beverage: 8.81
Overall Experience: 9.86
M
Muhammet family_with_children at
10
2026-05-02 via Nuitee
O
Ozgur solo_traveller tr
9
Pros:

Tum personel calisanlarina tessekur ederim.ozellikle lamia hanima ilgisinden dolayi ayrica tessekur ederim. Mukkemel bir otel.tavsiye ederim

2026-05-02 via Nuitee
H
Henrietta couple at
10
2026-04-30 via Nuitee
F
Ferdi̇ family_with_children tr
9
Harika
Pros:

Modern yapısı ve şehrin en güzel yerinde olması.

2026-04-29 via Nuitee
A
Almin family_with_children fr
10
TRÈS BIEN
Cons:

TRES BIEN

2026-04-28 via Nuitee
A
Anders couple dk
8
Rigtig godt
Pros:

Behageligt værelse i god størrelse med behagelig seng og badefaciliteter.

Cons:

Personalet var venligt og professionelt

2026-04-27 via Nuitee
L
Lara couple hr
10
Pros:

Tutto perfetto

2026-04-26 via Nuitee
J
Juan Guillermo solo_traveller co
10
Encantadora
Pros:

Es super limpio y la atencion muy buena

2026-04-25 via Nuitee
S
Stenat2332 family_with_children gb
10
Excellent stay at Swissotel Sarajevo
Pros:

Great hotel, room beautiful, staff very friendly, would recommend

2026-04-25 via Nuitee
D
Doreen solo_traveller de
10
Beste Hotel in Sarajevo
Pros:

Top Hotel!! Ich würde sagen, dass beste Hotel in Sarajevo! Super bequemes Bett. Nettes Personal. Ich komme definitiv wieder.

Cons:

Nichts

2026-04-25 via Nuitee
R
Richard couple us
10
Great stay nice staff
Pros:

Everything. Beautiful hotel

Cons:

Nothing

2026-04-24 via Nuitee
N
Nisar family_with_children nl
10
Het is een ervaring om hier te mogen blijven. De sfeer de mensen
Pros:

De mensen zijn super aardig en behulpzaam.

Cons:

Niet van toepassing

2026-04-23 via Nuitee
J
Josipa solo_traveller hr
10
2026-04-22 via Nuitee
H
Hanefija couple de
10
2026-04-21 via Nuitee
T
Tadej family_with_children rs
10
Pros:

10*

2026-04-20 via Nuitee
R
Ružica couple hr
10
2026-04-19 via Nuitee
A
Ana family_with_children hr
10
2026-04-19 via Nuitee
I
Ilija solo_traveller rs
10
2026-04-19 via Nuitee
B
Branimir solo_traveller at
10
2026-04-13 via Nuitee
M
Martina family_with_children hr
10
Pros:

Everything was amazing! Excellent location, very comfortable and spacious. The staff was lovely!

Cons:

It would be good if the pool was bigger.

2026-04-13 via Nuitee