Holiday Inn Express & Suites - Merrillville by IHG

Hotels
•
Holiday Inn Express
8.7 (508 reviews)
8460 Mississippi St. , Merrillville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Breakfast options
Occasional noise from AC unit

Categories

Cleanliness
8.31
Many reviews indicated the rooms were clean, though a concern about bugs was mentioned.
Service
9.28
Staff was described as helpful, friendly, and attentive, enhancing the overall experience.
Location
8.82
The hotel was conveniently located, making it desirable for travelers.
Room Quality
8.77
Rooms were noted to be spacious and comfortable, though not perfect.
Amenities
8.8
Amenities were generally regarded positively, especially breakfast offerings.
Value for Money
8.76
The overall value was seen as fair, though some found it slightly overpriced.
Food and Beverage
7.81
Breakfast had mixed reviews, with some options lacking, especially for dietary restrictions.
Overall Experience
9.08
Overall stay was positive with minor complaints that didn't significantly impact the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Modern Comfort and Convenience

Convenient Location: Situated near popular attractions like Deep River Waterpark and Valparaiso University, Holiday Inn Express & Suites - Merrillville offers a central location for travelers.

Well-Equipped Rooms: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Each room also includes a safety deposit box, bed linen, and towels for a comfortable stay.

Relaxing Amenities: Unwind in the indoor pool, stay active in the fitness center, and take advantage of services like the 24-hour front desk and business center during your stay.

Experience a blend of modern comfort and convenience at Holiday Inn Express & Suites - Merrillville. Book now for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 508 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 9.08
K
Kenneth • couple • us
10
Wonderfully l stay
Pros:

It was very clean and welcoming. The rooms were big the beds comfortable everything was clean and well taken care of

Cons:

The water pressure could be better in the shower

2026-04-14 • via Nuitee
H
H.A.M. • extended_group • nl
8
2026-04-14 • via Nuitee
A
Adrian • solo_traveller • dk
10
Pros:

The staff are so friendly, helpful, and genuine. I spoke with a few different staff members abs everyone was great. Professional and kind. I was a little unsure about the price but they made it worth staying at this hotel.

It was nice to have room lights and HVAC that are easy to use compared to some computerized systems.

Cons:

The price is a little high for the area and an older building. But the stay was excellent and was worth it in the end, and competitors have awful reviews, I think this was the right choice.

2026-04-12 • via Nuitee
R
Rhonda • couple • us
10
2026-04-12 • via Nuitee
M
Marshad • family_with_children • us
7
Pros:

Everything

Cons:

But the pool kids was diving and my kids can’t swim and we had to leave the pool 2 times and that’s the reason we came for my baby bday and she was upset

2026-04-09 • via Nuitee
L
Laura • couple • us
8
Cons:

Lighting was poor

2026-04-05 • via Nuitee
S
Stacey • family_with_children • us
10
2026-04-05 • via Nuitee
K
Kucharski • family_with_children • us
10
2026-04-04 • via Nuitee
J
Jessica • family_with_children • us
6
Disappointed!
Pros:

Location!

Cons:

No towels, even when asked. Had to use pool towels. Food out for breakfast was hard and stale. Staff was not committed to taking care of guests.

2026-03-31 • via Nuitee
J
Jacqueline • family_with_children • us
8
2026-03-26 • via Nuitee
W
White • solo_traveller • us
1
Cons:

Better Staff Communication to the Customer and third party communication skills, just to steal money its sad. But keep it yall need it more then I.

2026-03-18 • via Nuitee
R
Russell • family_with_children • us
10
I would stay there again
2026-03-17 • via Nuitee
P
Paula • couple • us
9
Pleasent.
Pros:

Breakfast was good.

Cons:

We were using the sofa sleeper, but had to go get the linens. Carrying it up along with luggage. Would have been great if the linen were in a bag or in the closet in the room.

2026-03-10 • via Nuitee
W
Walleske • family_with_children • us
10
Pros:

The lady at check in was very helpful and nice

2026-03-09 • via Nuitee
N
Nickisa • family_with_children • us
10
Pros:

Quiet clean breakfast was delicious the staff always nice

2026-02-25 • via Nuitee
J
Jackeline • family_with_children • pa
10
Muy buen hotel me quedaria de nuevo
Pros:

Me encanto el cuarto muchos ganchos para los abrigos camadas cómodas y siempre habia una estacion de cafe y agua caliente abierta

2026-01-26 • via Nuitee
J
Johnny • couple • us
7
2026-01-20 • via Nuitee
L
Lisa and Dana • couple • us
10
Pros:

The beds were comfortable and breakfast was good and clean.

Cons:

There wasn't anything I disliked.

2026-01-19 • via Nuitee
Z
Zane • family_with_children • us
10
2026-01-19 • via Nuitee
R
Robert • family_with_children • us
10
Our stay was better than we expected.
Pros:

Had plenty of room for my wife's wheelchair. Room was very clean. Just stayed overnight, but would not hesitate to stay there again.

Cons:

Nothing

2026-01-19 • via Nuitee