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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Broadcast Live sport events
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Modern Amenities and Comfortable Stay
Hotel Indigo Kansas City - The Crossroads offers a blend of modern amenities and comfort for a relaxing stay. From air conditioning and flat-screen TVs to free WiFi and city views, guests can enjoy a comfortable and convenient experience during their visit.
Convenient Facilities for Business and Leisure
With a fitness centre, business centre, and a restaurant on-site, this hotel caters to both business and leisure travelers. Guests can stay active, conduct meetings, and enjoy delicious meals without having to leave the property.
Prime Location and Nearby Attractions
Conveniently located near Sprint Center and other popular attractions, Hotel Indigo Kansas City - The Crossroads provides easy access to the best of Kansas City. Explore Union Station, the Convention Center, and the National World War I Museum before returning to the comfort of this IHG Hotel.
Book your stay at Hotel Indigo Kansas City - The Crossroads for a seamless blend of convenience and comfort.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The quietness of the place
The basement/ground floor rooms were creepy with the half wall and too high windows.
It was very clean and modern.
This is not an ideal hotel for families or those with pets. However, I will start from the beginning:
We were "welcomed" by unfriendly staff with earpods when we checked in. This is unprofessional for a service industry and sends a message that you are bothering me and I can't wait to be done with you - and it was kind of the impression I received as well.
Nothing on the booking indicated that valet parking was essentially required (so extra fee for that). They told me that street parking was available if we chose not to valet, but those spots are far and few between and avoiding the homeless people you will encounter on top of it - I didn't feel safe doing this at night. The valet woman was really nice and the highlight of all the staff we met.
The room itself, and hotel, were very clean and modern. Seems to be renovated not too long ago, so that part was nice and beds were comfortable. The cable selection was not great - for anyone curious about TV options. The hotel is close to the highway and the train tracks, so you will get that noise.
They do have a workout room that is small (maybe the size of a hotel room) and right off the elevator with clear windows. So, if you want everyone to get a glimpse of you working out when they exit the elevator then no issues, but I will take a hard pass on that.
We did eat at there for breakfast, and in short is was overpriced and lack luster - on top of a 20% required gratuity (the signage said this was due to world cup but who knows). We had avocado toast and pancakes. The pancakes were good, no issues there. The avocado toast was literally an avocado sandwich - not open faced, nothing mixed with it - just smashed avocado between 2 pieces of bread - for $18! Save your time and money and go somewhere else to eat. The waitstaff was super nice, so that was a plus.
Clean, convenient and staff was friendly
The hotel was comfortable, clean, and in a great location, but our experience was ruined by a reservation issue.
I had to change my booking date at the last minute. The front desk rebooked the correct night but failed to cancel the original one. After speaking with several unhelpful staff members, I asked for the manager. He told us we were not his customers because we had booked through Booking.com, said he had had a long day and better things to do, then left without resolving the issue.
The staff and manager told us they would cancel the extra night at no charge, but told Booking.com the opposite when contacted. I wasted nearly two hours of my holiday dealing with this. I absolutely do not recommend staying here.
Clean, easy access
Hotel tax, parking fee
The room was spacious, and having an in-unit laundry was a huge convenience. The high ceilings made the space feel even more open, and the air conditioner was very quiet while cooling the room effectively.
The location was decent, though it would have been more convenient if we had chosen a place closer to the streetcar station. Some of the staff seemed a bit unfriendly at times and didn't always provide complete information, which made things less straightforward.
Cool decor.
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I was overcharged, extra random charges that were billed to me and I did not use. The bartender, even though I never went to his bar, was awful and nasty when I walked by. The comments of hotel staff were sexist and discriminatory.
I will never bring business, or corporate partnerships to this location.
Great walkin distance to TMobile center! Helpful staff.
Price a lil high
Sehr bemühtes freundliches Personal, gute Ausstattung der Zimmer, einzig die Auswahl zum Frühstück könnte noch etwas umfassender sein
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