Candlewood Suites - Austin North by IHG

Hotels
•
Candlewood Suites
8.5 (241 reviews)
8000 Cross Park Drive , Austin , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Roaches in room
No breakfast
Worn pillows

Categories

Cleanliness
8.08
Multiple mentions of cleanliness, but roach sighting lowered the score.
Service
9.55
Staff was consistently described as friendly and helpful.
Location
9.59
Good location mentioned positively, contributing to high score.
Room Quality
8.54
Rooms were reported as clean and comfortable overall.
Amenities
7.57
Lack of breakfast noted, affecting the score for amenities.
Value for Money
9.03
Good prices mentioned, reflecting decent value.
Food and Beverage
7.08
No continental breakfast available, impacting the score.
Overall Experience
8.55
Generally positive experience, minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:23

Property Description

Modern Amenities
Experience the convenience of a fully equipped kitchenette in selected rooms, complete with a fridge, dishwasher, and microwave for a comfortable stay.

Fitness and Relaxation
Unwind at our fitness centre or take a leisurely stroll in the garden, offering a tranquil escape from the city buzz.

Convenient Location
Perfectly situated just 10 km from major attractions like Moody Center and the University of Texas at Austin, with easy access to Texas Memorial Stadium and the Capitol Building. Book your stay at Candlewood Suites - Austin North for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.5
Based on 241 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 7.57
Value for Money: 9.03
Food and Beverage: 7.08
Overall Experience: 8.55
A
Almara • solo_traveller • us
8
2026-07-04 • via Nuitee
K
Kenny • couple • us
9
2026-06-24 • via Nuitee
J
Josh • couple • us
6
It’s a great place to sleep. Just don’t expect above and beyond.
Pros:

Hotels proximity to my places of interest was very close and accessible. The room I stayed in was very clean. The water pressure In the room was very nice.

Cons:

The accessories in the rooms are very outdated. Most of the concierge staff seemed to lack knowledge or were unwilling to accommodate simple ask.

2026-06-13 • via Nuitee
H
Holland • solo_traveller • us
8
Pros:

location to Illfest and Downtown.

Cons:

Room was very hot when we checked in and took a whole day to cool down.
No pool
No breakfast

2026-06-02 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-05-07 • via Nuitee
T
Truong • family_with_children • us
8
Easy check in/out. No complaints.
Pros:

Friendly staff, clean

2026-04-23 • via Nuitee
A
Abbey • couple • us
10
2026-03-24 • via Nuitee
T
Terence • couple • us
9
2026-03-23 • via Nuitee
V
Vijay • family_with_children • us
10
2026-01-19 • via Nuitee
R
Roberts • family_with_children • us
10
2026-01-18 • via Nuitee
T
Trejo Aguilar • family_with_children • us
8
2026-01-04 • via Nuitee
G
Genevieve • solo_traveller • us
10
Pros:

It’s was nice Elizabath was very helpful when booking a room and very attentive she’s located at the candle wood suites in Austin

Cons:

Having issues when phone other than that place was great

2025-12-31 • via Nuitee
K
Kimberly • couple • us
10
2025-12-27 • via Nuitee
M
Michael • couple • us
1
2025-12-23 • via Nuitee
K
Kenny • couple • us
9
2025-12-09 • via Nuitee
K
Kenny • couple • us
8
Pros:

It is a clean facility the staff is always friendly and helpful

2025-12-03 • via Nuitee
N
Nuinez • family_with_children • us
8
2025-11-29 • via Nuitee
K
Kimberly • extended_group • us
10
Clean rooms and good prices
Pros:

Clean rooms

Cons:

No breakfast

2025-11-26 • via Nuitee
K
Kimberly • extended_group • us
10
Comfortable beds and good prices
Pros:

Safe and very clean

Cons:

There was no breakfast

2025-11-26 • via Nuitee
J
Jordan • solo_traveller • us
7
2025-11-04 • via Nuitee