Summer Suites KLCC Apartments By Soulasia

Hotels
•
Independent
4.4 (1572 reviews)
Jalan Cendana, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450 , Kuala Lumpur , MY
60-11-16660652

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Facilities

Fitness facilities
24-hour front desk
Luggage storage
Sauna
Elevator
Fitness facilities
Bicycle rentals nearby
Scooter/moped rentals nearby
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Value for money
Cons:
Cleanliness issues
Service dissatisfaction
Maintenance needed

Categories

Cleanliness
1.98
Several reviews mention issues with cleanliness, including dirty bedding and unclean facilities.
Service
4.45
Mixed sentiments regarding service, with some mentioning lack of solutions to problems and a feeling of abandonment.
Location
7.49
Multiple reviews highlight the hotel's good location, close to attractions and public transport.
Room Quality
5.44
Comments on the room being good but needing maintenance and cleaning.
Amenities
3.47
Some amenities are appreciated, but several guests had issues with key features like TV and hot water.
Value for Money
4.93
General sentiment leaning towards overpriced, but some found value in the location.
Food and Beverage
4.48
No specifics mentioned about food and beverage services; assumed average.
Overall Experience
2.95
While some guests had enjoyable stays, the overall sentiment was mixed with significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:23

Property Description

Luxurious Amenities
Enjoy a range of recreational activities such as the outdoor pool, sauna, and fitness center, along with convenient services like a hair salon and tour assistance.

Culinary Delights
Savor a delightful meal at the on-site restaurant or grab a quick bite at the cafe for a fulfilling dining experience.

Convenient Location
Situated in the heart of Kuala Lumpur, this hotel is just minutes away from iconic landmarks such as Pavilion Kuala Lumpur and Petronas Twin Towers, offering a perfect blend of leisure and exploration.

Book now and indulge in the luxury of Summer Suites KLCC Apartments By Soulasia for an unforgettable stay!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

4.4
Based on 1572 reviews
Cleanliness: 1.98
Service: 4.45
Location: 7.49
Room Quality: 5.44
Amenities: 3.47
Value for Money: 4.93
Food and Beverage: 4.48
Overall Experience: 2.95
S
Solibun • solo_traveller • my
1
AVOID THIS HOST AND THEIR LISTINGS! Terrible communication and lack of alternatives.
Pros:

Nothing

Cons:

The difficulty in contacting the host of the property. Despite contacting the host a week in advance before the stay, neither any decided to return the message until I arrived at the property, which was met with a sudden cancellation of the stay due to "no water" within the unit. No alternative rooms were provided because? They couldn't even provide me with an actual excuse for the lack of alternatives.
When I landed and arrived at the location to meet with the host, neither any of them would answer their messages via Booking.com. The contact number provided was also false, as contacting the number resulted in the host not picking up, and on the third call, they claimed I have gotten the wrong number and they are not associated with this property at all.
When finally contacting customer services, the host decided to reply with an unprofessional and lack of proofreading message. The message was terribly written with no proper excuse. The audacity to only contact the guest a few hours after arriving into the location, to inform about a cancellation which could have been done earlier in the morning when checking with the property.

2026-05-09 • via Nuitee
O
Omar • couple • iq
1
ارجو شراء اثاث جديدة مع صبغ المكان لان الموقع جدا مميز
Pros:

‏الموقع مميزه

Cons:

بصراحة والأثاث جدا قديم ومهرهر ومنتهي العمر مع جميع اجهزة مثل الغسلة التلفزيون جداً قديمة
مع الاسف الصراصير في كل مكان

2026-05-02 • via Nuitee
S
Shigufta • solo_traveller • gb
8
Kuala Lumpur stay
Pros:

The location was very good a short walk to Petronas towers

Cons:

Wish there was a cleaning service provided

2026-04-29 • via Nuitee
K
Kah hui vivian • solo_traveller • my
7
2026-04-26 • via Nuitee
W
Wajahat Bashir • solo_traveller • in
9
2026-04-21 • via Nuitee
M
MhadsA • solo_traveller • ph
10
Pros:

The location is just within the city, a walking distance to Petronas Twin Tower.

Cons:

None

2026-04-13 • via Nuitee
R
Rosello • extended_group • ph
9
2026-04-10 • via Nuitee
L
lyla • couple • my
10
2026-04-04 • via Nuitee
C
chris • solo_traveller • au
10
Pros:

I always stay here when i come to KL.
The room has everything i need and the staff are great.
Check in was easy and the staff are always contactable.
The hotel is very close to the Bukit nanas monorail stop (5 min walk) and
the hotel ground floor also now has 3 convenience stores for any groceries you might want.

2026-04-04 • via Nuitee
T
Tatiana • couple • tr
4
2026-04-03 • via Nuitee
F
Fedor • solo_traveller • kz
8
2026-03-31 • via Nuitee
F
Freya • couple • gb
10
Perfect for a few days in KL!
Pros:

Nice spacious apartment with tv and good aircon. The balcony was lovely to have and had a good view, could see the Petronas Twin Towers. Location was really good, close to 2 malls and several metro stations-really easy to navigate.
Bathroom was nice and clean, decent shower.
Staff even looked after our bags for us for the day when we had an evening bus, very nice of them.

2026-03-27 • via Nuitee
K
Kateryna • couple • pl
10
Highly recommend!
Pros:

Everything was great! They definitely improved since our last stay. Check in and out were so easy. Room has all you need for only for a short stay. They replied very fast to make sure you have the best experience. The location itself is perfect and the residency has many shops and cafes downstairs. Highly recommend!

2026-03-23 • via Nuitee
F
Fedor • solo_traveller • kz
9
2026-03-21 • via Nuitee
Z
Zahrin • couple • my
10
2026-03-19 • via Nuitee
S
Soom85 • couple • kr
8
가족숙소입니다
Pros:

위치가 거의중앙이고 걸을수있다면 관광지가 걷는거리이긴하나 더워서 걸을순없었음 수영장이 깔끔하고 좋았음

Cons:

모하나요청하면 피드백이없음
수건이랑 휴지 오전에 요청했는데 오후6시가다되도록안와서 계속얘기함 온수기고장나서 그날 샤워못하고 담날오전에 수리하러오겠다했는데 마찬가지 안옴 또 닥달해서 와서 고치고감 방청소 안해줌 요청해야함 걸어두면한다는데 보러안다님 결국데스크에다 일일이얘기해야함 아물론 레지던스다보니 매번치워주는건 의무라고생각안함 근데 그럴꺼면 쓰레기처리방식이라든지 알려줘야된다고 생각함 방에 쓰레기는 쌓여가는데 엘베근처 쓰레기장에 버리라고하는데 어딘지도모르겠고.

2026-03-17 • via Nuitee
M
Marie • couple • de
7
Gut für einen kurzen Zwischenstopp, nicht für längere Aufenthalte zu empfehlen.
Pros:

Zentrale Lage, Ausblick auf Sehenswürdigkeiten, bequeme Betten, geräumige Wohnung.
Waschmittel wurde schnell zur Verfügung gestellt.

Cons:

Ausstattung in die Jahre gekommen, teilweise kaputt. Duschschlauch wurde relativ zeitnah repariert. Keine Balkonmöbel, Klimaanlage hat von oben getropft. Kommunikation hat leider im Verlauf nachgelassen. Infos über Pool und Fitnesscenter könnten im Zimmer hinterlegt werden.

2026-03-16 • via Nuitee
M
Muhd • couple • my
9
2026-03-16 • via Nuitee
N
Naaif Rasheed • couple • bd
10
Pros:

Nice and comfortable

2026-03-16 • via Nuitee
정찬 • couple • kr
8
2026-03-15 • via Nuitee