Hotel Alsterquelle 24h Check-in, Free Parking and WiFi

Hotels
6 (640 reviews)
Norderstedter Straße 80 , Henstedt-Ulzburg , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Responsive staff
Cons:
Old and outdated facilities
Poor mattress quality

Categories

Cleanliness
5.89
Overall cleanliness was noted positively, but several issues were reported.
Service
7.36
Staff was friendly but reception was often unpersonal and communication was unclear.
Location
7.4
Good location with quiet surroundings, accessible parking.
Room Quality
4.85
Several mentions of outdated rooms and mattress issues affected the perception.
Amenities
4.88
Limited amenities, and issues such as broken heating and TV were highlighted.
Value for Money
5.84
Value is questionable given the condition of the facilities.
Food and Beverage
5.89
No specific feedback on food and beverage offerings was provided.
Overall Experience
5.86
Experience was mixed; some positive aspects were overshadowed by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:13

Property Description

Convenient Location
Hotel Alsterquelle is ideally located in Henstedt-Ulzburg, providing easy access to popular attractions such as Volksparkstadion and Hamburg Dammtor Station.

Comfortable Accommodation
Each room at our 3-star hotel is thoughtfully equipped with a seating area, flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, ensuring a comfortable stay.

Relaxing Amenities
Unwind in our garden, make use of free private parking, or soak up the sun on our terrace. Additionally, guests can take advantage of luggage storage facilities and explore nearby hiking trails.

Ready to experience a relaxing stay in Henstedt-Ulzburg? Book your room at Hotel Alsterquelle now!

Important information:

Please note : for check in after 8PM please kindly contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 640 reviews
Cleanliness: 5.89
Service: 7.36
Location: 7.4
Room Quality: 4.85
Amenities: 4.88
Value for Money: 5.84
Food and Beverage: 5.89
Overall Experience: 5.86
K
Kai • solo_traveller • de
4
2026-04-04 • via Nuitee
Z
zehira • family_with_children • fr
10
2026-04-03 • via Nuitee
P
Pavla Nellemann • couple • dk
8
2026-04-03 • via Nuitee
N
Norbert • family_with_children • de
5
Cons:

Sehr kleine enge Duschkabine, Bett zu weich

Insgesamt ist dort die Zeit zum Teil stehen geblieben

2026-04-02 • via Nuitee
J
Josefine • family_with_children • de
10
Pros:

Uns hat das Apartment sehr gut gefallen, es war groß ,mit einer Küchenzeile ,es war alles vorhanden zum kochen., das Bad war auch schön und das Bett sehr bequem.
Vielen lieben Dank an den netten Besitzer, der uns dieses Zimmer zugewiesen hat.

2026-03-29 • via Nuitee
N
Nicolai.Baier • family_with_children • de
7
2026-03-29 • via Nuitee
K
Kolesnikov • solo_traveller • sk
10
Pros:

Чисто, уютно. Персонал приветливый. Цена отличная

2026-03-27 • via Nuitee
J
Josefine • family_with_children • de
10
Pros:

Ich hatte beim letzten Besuch etwas liegen lassen und als wir jetzt wieder dort ein Zimmer gebucht hatten, lag es auf dem Nachttisch, wie haben uns sehr gefreut darüber. Hier kommt nichts weg Vielen Dank

2026-03-23 • via Nuitee
S
Seda • couple • de
5
Für ein kurzen Aufenthalt war es ok.
Pros:

Man konnte mit Code rein. WLAN war gut.

Cons:

Zimmer zu klein. Fernseher zu klein

2026-03-22 • via Nuitee
V
van Z • solo_traveller • se
8
Pros:

De vriendelijke tijd van de meneer die mij hielp.

2026-03-21 • via Nuitee
J
Josefine • family_with_children • de
10
Pros:

Das Personal ist sehr nett und aufmerksam, im Hotel ist es angenehm ruhig, wir sind immer sehr zufrieden

2026-03-19 • via Nuitee
M
Marco • couple • de
5
Für eine nacht auszuhalten, da es schon sauber gemacht worden ist, aber alles alt und verkommen..
Pros:

Gut zu erreichen

Cons:

Alte Möbel, teilweise billig zusammen geschustert und provisorisch gerichtet. Alte Armaturen die verkalkt waren. Abfluss lief nicht ab.
Matratze war durch gelegen, die Spiralen hat ma gespürt. Von außen ist alles verkommen und sie nicht einladen aus, eher nach eine Stunden Hotel.
Etwas Wartung würde dem „Apartment“ Hotel gut tun..

2026-03-17 • via Nuitee
M
Malene • extended_group • dk
4
2026-03-16 • via Nuitee
C
Christine • solo_traveller • de
8
2026-03-15 • via Nuitee
T
Torsten • solo_traveller • de
7
2026-03-11 • via Nuitee
B
Bärbel • family_with_children • de
8
2026-03-10 • via Nuitee
M
Marion • couple • de
4
Die Unterkunft ist sehr in die Jahre gekommen. Bad, Fußböden , Flure. Die Wäsche war sehr sauber.r
Pros:

Nicht genutzt

Cons:

Sauberkeit

2026-03-09 • via Nuitee
Y
Yelena • couple • ua
9
2026-03-09 • via Nuitee
J
Jon Gunnar • solo_traveller • no
9
2026-03-06 • via Nuitee
A
Alba • couple • es
10
Pros:

The house is wonderful, it exceeded my expectations. The hostess was incredibly polite and friendly, the location is unbeatable, the bed was super comfortable, everything was very clean, we will definitely be back.

2026-02-26 • via Nuitee