Hotel Alsterquelle 24h Check-in, Free Parking and WiFi

Hotels
6 (783 reviews)
Norderstedter Straße 80 , Henstedt-Ulzburg , DE

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Responsive staff
Cons:
Old and outdated facilities
Poor mattress quality

Categories

Cleanliness
5.89
Overall cleanliness was noted positively, but several issues were reported.
Service
7.36
Staff was friendly but reception was often unpersonal and communication was unclear.
Location
7.4
Good location with quiet surroundings, accessible parking.
Room Quality
4.85
Several mentions of outdated rooms and mattress issues affected the perception.
Amenities
4.88
Limited amenities, and issues such as broken heating and TV were highlighted.
Value for Money
5.84
Value is questionable given the condition of the facilities.
Food and Beverage
5.89
No specific feedback on food and beverage offerings was provided.
Overall Experience
5.86
Experience was mixed; some positive aspects were overshadowed by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:13

Property Description

Convenient Location
Hotel Alsterquelle is ideally located in Henstedt-Ulzburg, providing easy access to popular attractions such as Volksparkstadion and Hamburg Dammtor Station.

Comfortable Accommodation
Each room at our 3-star hotel is thoughtfully equipped with a seating area, flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, ensuring a comfortable stay.

Relaxing Amenities
Unwind in our garden, make use of free private parking, or soak up the sun on our terrace. Additionally, guests can take advantage of luggage storage facilities and explore nearby hiking trails.

Ready to experience a relaxing stay in Henstedt-Ulzburg? Book your room at Hotel Alsterquelle now!

Important information:

Please note : for check in after 8PM please kindly contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HAM

Location

Guest Reviews

6
Based on 783 reviews
Cleanliness: 5.89
Service: 7.36
Location: 7.4
Room Quality: 4.85
Amenities: 4.88
Value for Money: 5.84
Food and Beverage: 5.89
Overall Experience: 5.86
H
H • couple • nl
3
Cons:

De kamers

2026-10-31 • via Nuitee
D
dirk • family_with_children • de
6
2026-10-31 • via Nuitee
B
Bruno Dzalbs • family_with_children • lv
5
Pros:

Laikam tas, ka nav personāla.

Cons:

Piesmēķētas telpas, visur varēja just cigarešu dūmus!

2026-10-28 • via Nuitee
P
PV • solo_traveller • de
7
2026-10-26 • via Nuitee
R
Ralf • solo_traveller • de
10
… wir kommen wieder.
Pros:

Alles

Cons:

./.

2026-10-25 • via Nuitee
J
Jolanda • couple • nl
7
2026-10-23 • via Nuitee
N
Ndour • family_with_children • de
1
2026-10-22 • via Nuitee
B
Bielefeldt • family_with_children • de
7
2026-10-19 • via Nuitee
A
Anton • solo_traveller • md
3
Pros:

Расположение хорошее, тихий район

Cons:

Отвратительный запах во всем отеле так же и в номере, каждый день приходилось просить пароль от номера так как он менялся постоянно

2026-10-19 • via Nuitee
J
Jane • solo_traveller • no
8
2026-10-18 • via Nuitee
C
Christer • family_with_children • se
9
Pros:

Easy check-in. Nice clean hotel room with everything you need. Good price and friendly staff.

2026-10-16 • via Nuitee
C
Christine • couple • de
10
2026-10-12 • via Nuitee
R
Reina • extended_group • nl
2
It was expensive and not worth your money
2026-10-12 • via Nuitee
C
Christine • couple • de
10
2026-10-12 • via Nuitee
S
Seb • solo_traveller • de
4
2026-10-11 • via Nuitee
J
Jukka-Pekka • couple • fi
8
2026-10-09 • via Nuitee
A
Annemarie • couple • dk
1
2026-10-07 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
2026-09-14 • via Nuitee
J
Josefine • solo_traveller • de
10
2026-09-12 • via Nuitee
S
Siegfried • solo_traveller • de
5
Gerne wieder - außerhalb der Hochpreisphase
Pros:

Während der weltweit größten Schiffsbaumesse eine einigermaßen bezahlbare Unterkunft zu finden, ist völlig utopisch. Deshalb ging ich, trotz tlw. furchtbare Rezensionen, das Abenteuer ein, dieses bezahlbare Hotel zu buchen. Ich wurde positiv überrascht. Natürlich ist es kein Luxushotel, aber ich habe eine Woche gut darin verbracht. Es ist offensichtlich überwiegend von Monteuren belegt, mit dem Vorteil, dass tagsüber kaum jemand im Haus ist. Überraschend: die vorgeschriebene "Nachtruhe" ab 22 Uhr wurde nie gestört.
Mir sind solche "Mitbewohner" lieber, als solche, die wohl nur Luxushotels gewohnt sind und sonst wohl auch bezahlen?

Cons:

Natürlich könnte eine gründliche Sanierung einiges bewirken. Andererseits: Von den angeblichen Schädlingen habe ich einen einzigen Silberfisch, sonst nichts, gesehen. Obwohl ich fast den ganzen Tag im Haus war und arbeitete. Ich nahm mir viel zu wenig Zeit für die wunderschöne Alsterquelle.

2026-09-10 • via Nuitee