Hotel Alsterquelle 24h Check-in, Free Parking and WiFi

Hotels
6 (759 reviews)
Norderstedter Straße 80 , Henstedt-Ulzburg , de
+49 4193 89760

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Responsive staff
Cons:
Old and outdated facilities
Poor mattress quality

Categories

Cleanliness
5.89
Overall cleanliness was noted positively, but several issues were reported.
Service
7.36
Staff was friendly but reception was often unpersonal and communication was unclear.
Location
7.4
Good location with quiet surroundings, accessible parking.
Room Quality
4.85
Several mentions of outdated rooms and mattress issues affected the perception.
Amenities
4.88
Limited amenities, and issues such as broken heating and TV were highlighted.
Value for Money
5.84
Value is questionable given the condition of the facilities.
Food and Beverage
5.89
No specific feedback on food and beverage offerings was provided.
Overall Experience
5.86
Experience was mixed; some positive aspects were overshadowed by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:13

Property Description

Convenient Location
Hotel Alsterquelle is ideally located in Henstedt-Ulzburg, providing easy access to popular attractions such as Volksparkstadion and Hamburg Dammtor Station.

Comfortable Accommodation
Each room at our 3-star hotel is thoughtfully equipped with a seating area, flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, ensuring a comfortable stay.

Relaxing Amenities
Unwind in our garden, make use of free private parking, or soak up the sun on our terrace. Additionally, guests can take advantage of luggage storage facilities and explore nearby hiking trails.

Ready to experience a relaxing stay in Henstedt-Ulzburg? Book your room at Hotel Alsterquelle now!

Important information:

Please note : for check in after 8PM please kindly contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HAM

Location

Guest Reviews

6
Based on 759 reviews
Cleanliness: 5.89
Service: 7.36
Location: 7.4
Room Quality: 4.85
Amenities: 4.88
Value for Money: 5.84
Food and Beverage: 5.89
Overall Experience: 5.86
V
Veronique • family_with_children • nl
6
Prima overnachtingshotel!
Pros:

Prima plek, de kamer was klein, oud maar netjes. Het was voor 1 overnachting, dus helemaal prima!

Cons:

De kamer was erg klein en het hotel best gehorig. Na 22 uur moest het stil zijn. Niet iedere gast snapte dat.

2026-07-23 • via Nuitee
H
Harald • family_with_children • no
2
Styr unna.
Pros:

Det var billig.

Cons:

Det meste. Fuktig og dårlig innemiljø. Innsekt (sølvkre) i sengen. Lyset i gangen virket ikke.

2026-07-23 • via Nuitee
D
Dovilė • family_with_children • se
1
2026-07-23 • via Nuitee
B
Bärbel • solo_traveller • de
8
2026-07-22 • via Nuitee
B
Bas • solo_traveller • nl
8
2026-07-22 • via Nuitee
M
Mini1969 • solo_traveller • gb
6
A good night's sleep ,
Pros:

The beds were very comfy .staff pleasant

Cons:

Metal shutters on the windows that were never opened which I thought was strange, but we didn't know the area so that could be why, but we did have a comfortable night's sleep .

2026-07-22 • via Nuitee
P
Peter Hartz • solo_traveller • dk
6
2026-07-21 • via Nuitee
C
Claus • family_with_children • dk
2
Det er det dårligste jeg har oplevet i mere end 30 år som rejsende både med arbejde og familie. Og har ellers set lidt a
Pros:

Intet, sengene var ødelagte, de var beskidt, lugtede gammel.

Cons:

Det var et lavmål i mine hotel ophold. Det var gammelt, skidt, beskidt. Senge var knækkede, interiør v ser knækket af vægge på badeværelse og lå på gulvet. næste
Morgen (8.30) var det lukket over alt selvom overnatning var inklusiv morgenmad.

2026-07-21 • via Nuitee
F
Finn • couple • dk
5
Alt OK bortset fra sengene. Meget billig pris
Pros:

Der var pænt og rent. Godt badeværelse

Cons:

Sengene var meget bløde og madrasserne var slidte så må lå dårlig

2026-07-21 • via Nuitee
S
Shir Shah • solo_traveller • nl
8
2026-07-19 • via Nuitee
D
de Koster • solo_traveller • no
7
Enkelt hotell, greit for én natt
Pros:

Hotellet ligger fint til, ikke langt fra motorveien men likevel stille og rolig med natur rundt hjørnet. Vi hadde et stort rom med et lite kjøkken

Cons:

Rommet var stortsett rent, men gulvbelegget var ikke det. Det luktet ikke særlig godt på rommet. Ellers fornøyd.

2026-07-18 • via Nuitee
S
Sonja • family_with_children • dk
8
Pros:

At jeg kunne tjekke ind sent.

Cons:

Jeg synes ikke vi fik værelse tæt på hinanden.
Hovedpuden var alt for høj og stor. Ellers var sengen god.

2026-07-17 • via Nuitee
J
Justas • couple • lt
10
2026-07-17 • via Nuitee
E
effschoe • family_with_children • de
5
für eine Nacht ok; andere als die gebuchte Bettenart und kaputte Ausstattung sind jedoch nicht ok
Pros:

Die Lage des Hotels ist ruhig. Sind die Zimmer nach hinten ausgerichtet, ist der Ausblick ins Grüne schön. Parkplätze dsind direkt vor dem Haus.

Cons:

Ich hatte 2 Zimmer mit Doppelbetten gebucht, beide hatten allerdings nur ein Französiches Bett (140 Breite). Zudem war in einem Bad der Duschkopf mit Klebeband fixiert und die Duschtür disfunktional.

2026-07-17 • via Nuitee
I
Irene • family_with_children • de
4
2026-07-17 • via Nuitee
R
Rosa • family_with_children • dk
5
OK til pengene hvis der var mere ro
Pros:

Sengene og tæt på lufthavn

Cons:

Megen larm om natten og TV tændte imens vi sov

2026-07-17 • via Nuitee
S
Stine • solo_traveller • no
3
Cons:

Hotell rommet var møkket, flere steder fant vi små kryp.
Fikk ikke kontakt med resepsjon eller personell.
Luktet dritt, fukt, gammelt.

2026-07-16 • via Nuitee
L
Lihao • family_with_children • cn
10
2026-07-15 • via Nuitee
H
Hilde • family_with_children • no
1
Vil ikke anbefale noen å reise hit
Pros:

Ingenting

Cons:

Svært slitt, lukter røyk i hele bygget, gamle gulvtepper. Blir stort sett brukt av arbeidere for billig overnatting.

2026-07-14 • via Nuitee
T
Tomi • solo_traveller • se
1
Pros:

Inget, låg dåligt och det fanns ingen personal på plats

Cons:

Toaletten var ofräsch och man hade i insekter i sängen

2026-07-13 • via Nuitee