Lavender Boutique House

Hotels
8.7 (105 reviews)
113 Phung Hung , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.55
Dirty rooms and poor conditions reported in reviews.
Service
9.55
Staff were friendly and helpful throughout the stay.
Location
9.55
Good location for exploring the city, as mentioned in multiple reviews.
Room Quality
8.05
Issues with room conditions noted, including mold and noise.
Amenities
8.55
Basic amenities mentioned; some guests noted limited breakfast options.
Value for Money
9.05
Decent value for the price, though some guests felt cleanliness could improve.
Food and Beverage
8.05
Breakfast options were limited, but some guests enjoyed the food.
Overall Experience
9.25
Overall, guests found their experiences satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:37

Property Description

Charming Boutique Hotel in the Heart of Hanoi

Convenient Amenities: Lavender Boutique Hotel offers a shared lounge, private parking, and a terrace for guests to unwind. The on-site restaurant serves delicious meals, while the concierge service and tour desk cater to all your needs.

Comfortable Accommodation: The hotel's air-conditioned rooms feature modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms with complimentary toiletries. Guests can enjoy 24-hour room service and free WiFi during their stay.

Prime Location: Situated just 800 meters from Hanoi Old City Gate, the hotel is close to popular attractions like Hoan Kiem Lake and St. Joseph Cathedral. Book your stay at Lavender Boutique Hotel for a memorable experience in Hanoi.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 105 reviews
Cleanliness: 7.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.25
R
Roland • couple • fr
8
Pros:

L'emplacement, le personnel aux petits soins, bon petit déjeuner,bon conseil pour les trips sauf la réservation du train couchette prévu initialement que pour nous 4 personnes et on s'est retrouvé dans une cabine 6 couchettes dont les 2 lits du bas étaient réservées à d'autres et nous de se retrouver en haut donc impossible à 77 ans d'y accéder

Cons:

La voie de chemin de fer ,avec les fameux trains de Hanoï, en face de notre chambre

2026-03-18 • via Nuitee
F
francis • extended_group • fr
10
Très bonne adresse
Pros:

Une très bonne adresse pour visiter le vieux Hanoi. Du personnel au Top et trés disponible. Petit déjeuner très bien. Chambre très correcte.

Cons:

Rien

2026-03-14 • via Nuitee
A
Andrew • couple • gb
7
Good location and ideal for Train Street
Pros:

Location was good and staff were brilliant, nothing too much trouble.

2026-03-13 • via Nuitee
L
Lamia • solo_traveller • tn
8
En général c'était bien passé 😊🌹
Pros:

Bien accueilli malgré notre arrivée tardive, emplacement pratique pour visiter la ville en douceur, propre et pratique

Cons:

La nourriture n' est pas adaptée à tous les goûts et les cultures différentes

2026-02-10 • via Nuitee
R
reynaud • couple • fr
9
Pros:

Le personnel de la réception est au top ils se sont occupés de nos excursions et de nos transferts pour un bon prix Bon petit déjeuner séjour agréable merci à eux

2026-01-24 • via Nuitee
M
Mark Joseph • solo_traveller • de
10
2026-01-20 • via Nuitee
K
KOJI • solo_traveller • jp
10
2026-01-11 • via Nuitee
E
Elkin • couple • co
10
2026-01-10 • via Nuitee
E
Elkin • couple • co
10
2026-01-09 • via Nuitee
J
James • family_with_children • hk
7
Reasonable low budget stay
Pros:

Great location, reasonable for the price range. If you don't mind rooms without windows, you'll be fine (or you might get the rooms with window)

Cons:

Cleaning products used in lobby area give an off-putting smell that lingers for a while. Coffee tea at breakfast needed reheating but staff happy to do that when prompted

2026-01-04 • via Nuitee
R
Richard • solo_traveller • sk
5
Cons:

Sticky, poor, noisy

2025-12-30 • via Nuitee
L
Lucia • extended_group • es
10
2025-12-09 • via Nuitee
B
Boris • couple • si
10
Pros:

Prijazno osebje

Cons:

Nič

2025-12-02 • via Nuitee
F
francis • couple • fr
9
Pros:

Emplacement et gentillesse du personnel.

2025-11-30 • via Nuitee
V
Vito • solo_traveller • it
7
helpful staff, big room and great location.
Pros:

helpful staff, big room and great location.

Cons:

not very clean.

2025-11-26 • via Nuitee
G
Giuseppe • couple • it
6
Si può trovare di meglio
Pros:

Personale gentilissimo e disponibile. Posizione buona. Letti comodi.

Cons:

Camera umida e con cattivo odore, trascurata, rumorosa in quanto le finestre nella nostra camera non chiudevano affatto bene. Colazione insoddisfacente

2025-11-24 • via Nuitee
S
Sandra • couple • de
5
2025-11-22 • via Nuitee
B
BURLE • couple • in
8
2025-11-14 • via Nuitee
V
Vincenza • couple • fr
10
Pros:

L' emplacement de l'hôtel
La gentillesse du personnel
La disponibilité du personnel

Cons:

Rien

2025-11-14 • via Nuitee
Y
Yvonne • couple • nl
7
Good location to explore Hanoi!
Pros:

The staff was super friendly en helpful, also the location is perfect for exploring the city of Hanoi! Price/quality was okay.

Cons:

The bathroom clearly needed renovation and a deep clean.

2025-11-12 • via Nuitee