Free
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely decor
Relaxing environment
Cons:
Spa disorganization
Cleanliness issues with the hot tub
Limited clothes storage

Categories

Cleanliness
7.69
Some mentioned stains on the bed and a hot tub that was not clean.
Service
8.66
Staff were friendly and helpful, although there were mentions of being under-staffed in some areas.
Location
8.7
Great location for a relaxing getaway.
Room Quality
8.15
Generally well-appointed rooms, but there were issues with space for clothes.
Amenities
7.68
Spa facilities were disorganized, but overall the experience was enjoyable.
Value for Money
8.14
Food was expensive but considered worthwhile for quality.
Food and Beverage
8.69
Food quality was praised, though breakfast service could be faster.
Overall Experience
8.66
Overall a lovely stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Amenities

Retreat East offers a range of luxurious amenities including a sauna, hot tub, and fitness centre for guests to unwind and relax during their stay.

Wellness Packages

Guests can indulge in various wellness packages available on-site to rejuvenate and pamper themselves, ensuring a truly relaxing experience.

Family-Friendly Environment

With features like a baby safety gate and nearby cycling opportunities, Retreat East caters to families, providing a safe and enjoyable environment for guests of all ages.

To experience ultimate relaxation and luxury, book your stay at Retreat East today.

Important information:

Please note that pets are only allowed upon request and subject to approval.
Please contact the property in advance of your stay to check the availability of pet-friendly rooms.
Please note that pets are not permitted in some areas of the property.

Please note that pets will incur an additional charge of £25 per stay, per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 206 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
M
Maddie couple gb
10
2026-07-22 via Nuitee
C
Celeste couple gb
10
2026-07-20 via Nuitee
K
Kelly-Marie couple gb
9
Fantastic, relaxing find. Will visit again
Pros:

Hidden gem. Surround by footpaths you can walk, or use the free to use bikes. Free use of Sauna, steam and hot tub time slots allocated on arrival and private. Rooms with outside bath tub are lovely, water very hot. Restaurant and bar area really nice. Dog friendly.

Cons:

It’s a little remote, so reliant on the onsite Restaurant or a drive out, but wouldn’t deter me staying as food was lovely and reasonably priced.

2026-07-17 via Nuitee
G
George couple gb
10
2026-07-17 via Nuitee
J
jade couple gb
10
100% we would book again
Pros:

Everything was perfect absolutely beautiful

Cons:

only fault we had was we was unable to close the velux window above our bed so we got wet when it rained

2026-07-16 via Nuitee
E
Eurig couple gb
10
2026-07-14 via Nuitee
R
Rebecca couple gb
8
2026-07-14 via Nuitee
A
Andrew solo_traveller gb
8
Retreat East Rookery
Pros:

Outdoor bath, peaceful location, well maintained grounds, well appointed grounds

Cons:

No cooked breakfast included.
(The Rookery) Pet hair in room, hairs on bed.
Furnishings showing wear, (sofa needs replacing), wheel fell off footstool, outdoor furniture could be better quality/cleaner.

2026-07-13 via Nuitee
L
Leona couple gb
4
2026-07-11 via Nuitee
G
godfrey solo_traveller gb
8
2026-07-08 via Nuitee
E
Emma solo_traveller gb
5
Pros:

The place was peaceful

Cons:

Sofas were gruby and stained,
Didn't include cooked breakfast in the high price to stay

2026-07-06 via Nuitee
R
Rosy couple sg
7
2026-06-28 via Nuitee
V
Vikktorie couple gb
10
Amazing
Pros:

What a beautiful place. So peaceful and stunning surroundings. Our apartment was stunning, spacious and beautifully decorated. The staff were all lovely, it was super dog-friendly, and they make an excellent Martini, which is hard to find in Suffolk!

2026-06-24 via Nuitee
A
ALEX OCHEAN solo_traveller es
8
2026-06-24 via Nuitee
D
Diane couple gb
7
2026-06-18 via Nuitee
G
Gail solo_traveller gb
10
Definitely be returning
Pros:

Location and the accommodation

Cons:

Nothing

2026-06-16 via Nuitee
J
James couple gb
7
2026-06-16 via Nuitee
K
Karen solo_traveller gb
8
Lovely but costly
Pros:

Staff were lovely. Very helpful and attentive. The facilities , such as the restaurant / bar were beautifully dressed and had a lovely atmosphere.

Cons:

We were upgraded due to problems with the accommodation we actually booked. As lovely as the cottage was inside, it was right opposite the restaurant and lacked a view. We had booked accommodation right on the park to allow our dog instant access to grass which the cottage lacked. There was also a lack of cook wear ( only a couple of knives and forks) and one baking tray etc. Only stools provided to eat meals which were far too high.

2026-06-15 via Nuitee
J
Julie solo_traveller gb
8
Cons:

I called & spoke to a member of staff & explained I had booked this for my daughter & her new husband for their wedding night. I asked if I could paid for something special to be done & was told of course we can & there would be no charge. The lady said they would leave a congratulations card & a plater plate for them.I was disappointed when my daughter told me they had nothing left for them.

2026-06-10 via Nuitee
H
helen couple gb
8
A wonderful find in Retreat East, we have recommended to our friends and family, and will return
Pros:

Retreat East was fantastic for the 2 days of chilling and relaxing that we so needed. Our room The Hayloft was exceptional, with everything that we needed and more.
The spa was fabulous, and Izzy gave us both one of the best massages ever
Great to find EV charging points by reception, and very good price
Fantastic drinks menu, with lots to choose from, lamb and crème brûlée was unbelievable
Continental breakfast was good, as was the hot choices
Love the fact that dogs/cats are allowed in the restaurant area, when their humans ate, something that is rare to find, but was lovely to see here

Cons:

Couldn’t open a window to let in natural air into the room
No phone connection in our room, said emergency calls only, and we were expecting phone calls, so had to walk over to the restaurant to get signal
No shower gel, only shampoo and conditioner
Only 2 of cups, glasses, etc, when needed more
Coffee bags instead of pods would have been nice, as pods too strong
A gate, at the very front entrance to the hayloft would be nice, especially for people with dogs/kids so they can’t just wander off
A selection of sandwiches at lunch time on the menu would have been nice.

2026-06-10 via Nuitee