Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely decor
Relaxing environment
Cons:
Spa disorganization
Cleanliness issues with the hot tub
Limited clothes storage

Categories

Cleanliness
7.69
Some mentioned stains on the bed and a hot tub that was not clean.
Service
8.66
Staff were friendly and helpful, although there were mentions of being under-staffed in some areas.
Location
8.7
Great location for a relaxing getaway.
Room Quality
8.15
Generally well-appointed rooms, but there were issues with space for clothes.
Amenities
7.68
Spa facilities were disorganized, but overall the experience was enjoyable.
Value for Money
8.14
Food was expensive but considered worthwhile for quality.
Food and Beverage
8.69
Food quality was praised, though breakfast service could be faster.
Overall Experience
8.66
Overall a lovely stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Amenities

Retreat East offers a range of luxurious amenities including a sauna, hot tub, and fitness centre for guests to unwind and relax during their stay.

Wellness Packages

Guests can indulge in various wellness packages available on-site to rejuvenate and pamper themselves, ensuring a truly relaxing experience.

Family-Friendly Environment

With features like a baby safety gate and nearby cycling opportunities, Retreat East caters to families, providing a safe and enjoyable environment for guests of all ages.

To experience ultimate relaxation and luxury, book your stay at Retreat East today.

Important information:

Please note that pets are only allowed upon request and subject to approval.
Please contact the property in advance of your stay to check the availability of pet-friendly rooms.
Please note that pets are not permitted in some areas of the property.

Please note that pets will incur an additional charge of £25 per stay, per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 179 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
B
Battistetti solo_traveller gb
1
Pros:

I been sent away because I am not in high class standard

Cons:

After that the police send me in hospital

2026-05-11 via Nuitee
H
Hayley solo_traveller gb
10
2026-05-10 via Nuitee
R
Rosie couple gb
9
Lovely, a superb Suffolk retreat
Pros:

The setting is beautiful. It has a lovely retreat vibe. We instantly relaxed. The food, facilities and room were superb. Although it felt a little regimented pre scheduling in bikes and spa facilities - once we were there it flowed lovely and we like that we got to use these facilities privately!
Food was lovely, so much on the menu and cooked to perfection. Room was comfy and had everything we needed.

Cons:

If I had to pick a downside it would be reception when we arrived. We waited 15-20 minutes for someone to realise we were there. There was a sign on reception to say they were busy and we could hear them on the phone out the back but it would have been nice to quickly acknowledge us. A gent on one of the buggy’s, perhaps a grounds worker, passed by and saw us waiting and instead checked us in and showed us to our barn which we were really grateful for.

2026-05-10 via Nuitee
K
Kim solo_traveller gb
8
2026-05-10 via Nuitee
J
JANINE solo_traveller gb
10
Pros:

Everything! Amazing stay!

Cons:

Nothing!

2026-05-07 via Nuitee
J
Jason couple gb
8
We had a great time.
Pros:

Spa, food and staff were great.

Cons:

Shepherds Hut was too light in the early morning as needed closer fitting blinds or curtains on entry doors.

2026-04-27 via Nuitee
D
Davina hostler solo_traveller gb
10
Pros:

Everything was perfect we both stayed in the Shepard hut

2026-04-26 via Nuitee
couple gb
10
2026-04-26 via Nuitee
O
Otobo couple gb
9
Fantastic stay I highly recommend
Pros:

Key was left in a safe space as we arrived very late

Cons:

Everything, the quiet environment,the the room was cosy.

2026-04-25 via Nuitee
N
Nicola solo_traveller gb
10
Great place for a relax and would definitely recommend
Pros:

Everything especially how cosy and clean to a high standard. Breakfast was great and dinner. Staff were very helpful.

Cons:

Parking was sometimes difficult nearby and it was a walk from the car park.

2026-04-14 via Nuitee
J
Joann couple gb
8
2026-04-13 via Nuitee
P
Paul family_with_children gb
10
2026-04-11 via Nuitee
D
David Vincent Coates couple gb
8
2026-04-11 via Nuitee
A
Adam family_with_children gb
8
Cons:

Very low ceilings in farmhouse

2026-04-07 via Nuitee
D
daynes-smith couple gb
9
2026-04-05 via Nuitee
N
Nicholas couple gb
10
Pros:

Amazing place and great for a night away

2026-04-04 via Nuitee
I
Ian couple gb
3
2026-03-29 via Nuitee
J
James solo_traveller gb
4
2026-03-22 via Nuitee
A
Andy Bumstead couple gb
8
Pros:

hot tub is great. friendly staff. great food in restaurant and continental breakfast was excellent. nice setting

Cons:

restaurant service for food and drinks was a little slow and 12.5% service charge automatically added (although optional, but very embarrassing to take that off) seems over the top.

2026-03-22 via Nuitee
R
Robert couple gb
8
Fun
Pros:

Unique

Cons:

Self cleaning

2026-03-18 via Nuitee