Tru By Hilton Roanoke Hollins

Hotels
•
Tru by Hilton
8.6 (739 reviews)
8161 Gander Way , Roanoke , US
+1 540-400-8244

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Cons:
No nearby dining options
Additional fees for pets
Echoing rooms

Categories

Cleanliness
8.41
Generally clean, but some guests reported issues like echoing in the room and inadequate pillows.
Service
8.98
Friendly staff were highlighted, though there were some comments about indifference from evening desk staff.
Location
8.82
Convenient location near interstate; however, a lack of nearby restaurants was noted.
Room Quality
8.17
Rooms were clean but reported to be small and echoing.
Amenities
8.7
Standard amenities present, but some expected conveniences like microwaves and hair dryers were missing.
Value for Money
8.66
Good value noted, but some felt the additional pet fee was excessive for the quality received.
Food and Beverage
8.51
Breakfast was generally good, but some guests found the breakfast times restrictive and lacked on-site dining.
Overall Experience
8.58
Overall satisfactory experience though mentions of not returning suggest some guests were not fully satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:11

Property Description

Modern Comforts and Convenience
Tru By Hilton Roanoke Hollins offers a contemporary stay with a fitness center, free parking, and a shared lounge. Enjoy free WiFi, a 24-hour front desk, and a business center during your visit.

Relaxing Guest Rooms
Unwind in guest rooms featuring a cozy seating area, a flat-screen TV, and a private bathroom with complimentary toiletries. Each room also includes a fridge for added convenience.

Entertainment and Nearby Attractions
Have a fun time playing billiards on-site or venture out to explore Mill Mountain Zoo just 18 km away. Conveniently located near Roanoke Airport, this hotel is the perfect choice for your stay.

Book now for a delightful and convenient stay at Tru By Hilton Roanoke Hollins.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Guest Reviews

8.6
Based on 739 reviews
Cleanliness: 8.41
Service: 8.98
Location: 8.82
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.58
L
Linda • couple • us
5
Ok but expected a friendlier environment from previous reviews.
Pros:

It was clean and convenient

Cons:

Upon check in the guy at the front was less than helpful and didn’t bother to help us when we asked about a fan for our room.

2026-10-10 • via Nuitee
D
Dr Linda. F • couple • us
10
Pros:

It was quite good. Fresh biscuits and cookies were a treat

2026-10-08 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-10-08 • via Nuitee
B
Beverly • couple • us
8
comfortable and convenient, but I will go for an upgrade next visit
Pros:

Clean comfortable beds. convenient location from the interstate

Cons:

no coffee pot or microwave in the room

2026-10-07 • via Nuitee
D
Dakota • solo_traveller • us
8
2026-10-07 • via Nuitee
G
George • solo_traveller • us
10
2026-09-18 • via Nuitee
T
Timothy • solo_traveller • us
8
Pros:

Pet friendly

Cons:

Little high price for weekday

2026-09-17 • via Nuitee
M
MikeK2005 • couple • us
4
Budget hotel that fell short of being a good budget hotel.
Pros:

The property was well kept.

Cons:

Hotel had a cheap feeling. I get the concept, but it was not executed well. Bathroom was dirty, breakfast was bad, fruit was old, and it was about the same price as a regular budget/economy hotel.

2026-09-17 • via Nuitee
S
Schiano Dicola • solo_traveller • us
10
Pros:

Staff, clean, efficient

Cons:

Breakfast could be better

2026-09-15 • via Nuitee
J
John • couple • us
10
Front desk people on Saturday afternoon were awesome great personalities and helpful
Pros:

Pancake machine is awesome!

Cons:

Those eggs and weird sauage

2026-09-14 • via Nuitee
S
Smith • solo_traveller • us
9
Pros:

This is a newer hotel. Everything is clean. The staff are very helpful and kind. Breakfast is good, really like the new pancake maker.

Cons:

The breakfast sausage could be better.

2026-09-13 • via Nuitee
J
Jennifer • couple • us
8
Very convenient very comfortable very enjoyable
Pros:

Everything was comfortable in the decor was fun

Cons:

I wish the breakfast had more to offer, maybe bacon or sausage

2026-09-13 • via Nuitee
R
RickPerryRealtorDMV • couple • us
10
Excellent value and the accommodations were excellent and price was very reasonable as well!
Pros:

Front desk staff, Ms. Cathy was super helpful and has a great personality and very knowledgeable! Highly impressed with all the staff to include Ms. Joyce! The hotel was clean and the free breakfast was a plus! First time seeing and using the automated pancake maker! On a scale of 10 being highest I would give it a 10 out of 10! Made our trip to Hokie Nation memorable! Thanks!!!

Cons:

Suggest adding bacon to the breakfast menu.

2026-09-07 • via Nuitee
J
Joseph • couple • us
9
2026-09-05 • via Nuitee
B
Brian • couple • us
9
Nice clean hotel
Pros:

Rooms were very clean

Cons:

The breakfast staff could have been a little nicer

2026-08-15 • via Nuitee
T
theodore • couple • us
9
Excellent value
Pros:

Great price, breakfast and complimentary coffee very nice benefit, nice functional/clean/well stocked exercise facility, very friendly and helpful staff.

Cons:

Location OK, not optimal with traffic and distance to desired sites

2026-08-10 • via Nuitee
J
John • couple • us
10
Fantastic!
Pros:

The receptionist was amazing. I cannot think of her name at this point, but she told us about a restaurant and we went. The food was delicious and when we said we were sent by the hotel, they sent a little goodie bag back for her what great teamwork

Cons:

Nothing

2026-08-07 • via Nuitee
F
Florence • couple • us
9
2026-07-23 • via Nuitee
R
Richards • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-07-21 • via Nuitee
J
Jashvanti • couple • us
10
2026-07-21 • via Nuitee