Tru By Hilton Roanoke Hollins

Hotels
•
Tru by Hilton
8.6 (716 reviews)
8161 Gander Way , Roanoke , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Cons:
No nearby dining options
Additional fees for pets
Echoing rooms

Categories

Cleanliness
8.41
Generally clean, but some guests reported issues like echoing in the room and inadequate pillows.
Service
8.98
Friendly staff were highlighted, though there were some comments about indifference from evening desk staff.
Location
8.82
Convenient location near interstate; however, a lack of nearby restaurants was noted.
Room Quality
8.17
Rooms were clean but reported to be small and echoing.
Amenities
8.7
Standard amenities present, but some expected conveniences like microwaves and hair dryers were missing.
Value for Money
8.66
Good value noted, but some felt the additional pet fee was excessive for the quality received.
Food and Beverage
8.51
Breakfast was generally good, but some guests found the breakfast times restrictive and lacked on-site dining.
Overall Experience
8.58
Overall satisfactory experience though mentions of not returning suggest some guests were not fully satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:11

Property Description

Modern Comforts and Convenience
Tru By Hilton Roanoke Hollins offers a contemporary stay with a fitness center, free parking, and a shared lounge. Enjoy free WiFi, a 24-hour front desk, and a business center during your visit.

Relaxing Guest Rooms
Unwind in guest rooms featuring a cozy seating area, a flat-screen TV, and a private bathroom with complimentary toiletries. Each room also includes a fridge for added convenience.

Entertainment and Nearby Attractions
Have a fun time playing billiards on-site or venture out to explore Mill Mountain Zoo just 18 km away. Conveniently located near Roanoke Airport, this hotel is the perfect choice for your stay.

Book now for a delightful and convenient stay at Tru By Hilton Roanoke Hollins.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 716 reviews
Cleanliness: 8.41
Service: 8.98
Location: 8.82
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.58
N
Norma • family_with_children • us
10
Me encantó voy a regresar otra vez !!
Pros:

Desayuno ! Limpieza muy familiar !!

Cons:

Todo me gustó

2026-06-12 • via Nuitee
G
Gail • solo_traveller • us
10
Staff were courageous and friendly. I
Pros:

Clean and comfortable

2026-06-09 • via Nuitee
A
Anja • couple • de
9
2026-06-07 • via Nuitee
M
Mark • solo_traveller • us
6
Bare, basic and worth the price
Pros:

Convenient location

Cons:

Very basic and was okay for me because I was not traveling with my wife or family. Very spartan and the room was mostly for sleeping and showering with few amenities.

2026-06-07 • via Nuitee
S
susanne • couple • us
9
great
Pros:

location was great and the breakfast was good

Cons:

no coffee maker in room

2026-05-31 • via Nuitee
L
Laura • solo_traveller • us
10
2026-05-28 • via Nuitee
D
Debra • solo_traveller • us
9
Cons:

The television package needs to be updated. Told the staff and they said network needs to be updated.

2026-05-28 • via Nuitee
P
Pamela • couple • us
10
To short
Pros:

The lobby was so inviting with a pool table and hang out spots

Cons:

Needs more Mountain views

2026-05-27 • via Nuitee
S
Sally • couple • us
5
Just ok … would not stay there again
Pros:

Was very old inside & bed was squeaky

2026-05-26 • via Nuitee
T
terry • couple • us
10
2026-05-26 • via Nuitee
G
Gia • family_with_children • us
9
Pros:

The staff was so friendly and we loved the breakfast.

Cons:

the room floors could have been cleaner

2026-05-26 • via Nuitee
V
Victoria • family_with_children • us
9
2026-05-22 • via Nuitee
M
Michelle • couple • us
5
Not impressed with our first visit at a Tru by Hilton brand.
Pros:

Location

Cons:

One elevator sounded like it wasn’t working well. Made a loud noise and “jerked” when it would start. The TV remote should have had written instructions. Several people that we talked with didn’t know how to operate it and was frustrated with it. Breakfast was ok but one of the pancake machines was down. The place was crowded at breakfast. All the food was too close together in a galley set up.

2026-05-21 • via Nuitee
T
Travis • couple • us
10
2026-05-20 • via Nuitee
K
Kristina Ward • couple • us
9
2026-05-15 • via Nuitee
A
Ashey • solo_traveller • us
10
First stay
Pros:

My first stay at your hotel. I found it very clean and staff friendly and welcoming.

Cons:

Nothing.

2026-05-13 • via Nuitee
J
Jashvanti • couple • us
10
2026-05-06 • via Nuitee
S
Susan • couple • us
10
Perfect
Pros:

Location

Cons:

Breakfast over at 9:00

2026-05-03 • via Nuitee
M
Mary • solo_traveller • us
6
Pros:

Very clean comfortable bed friendly staff

Cons:

A little pricey . Small room. No microwave in the room small dining area

2026-05-03 • via Nuitee
T
terry • solo_traveller • us
9
Pros:

Convience of location.

2026-04-30 • via Nuitee