El Palacito Secreto

Hotels
Independent
9.4 (23 reviews)
393 Calle 66, Centro, Mérida, YUC, 97000 , Mérida , MX

Facilities

Free breakfast
Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Free breakfast
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Lovely decor and design
Great location
Cons:
Dogs barking at night
Limited spa services
Mixed opinions on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was generally appreciated, with only occasional complaints about wait times.
Location
8.3
The hotel is located in close proximity to key landmarks and public transport.
Room Quality
8
Rooms were elegantly furnished, very comfortable, and offered different style choices.
Amenities
7.3
Guests highlighted the pools at the center of the courtyard as an oasis, but some mentioned the lack of spa services.
Value for Money
5
Opinions were mixed, with some feeling the price was reasonable and others finding it high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were well-received, with a few suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:43

Property Description

Luxurious Spa Services and Amenities
Indulge in massages, body treatments, and facials at the onsite spa to rejuvenate your mind and body.

Complimentary Breakfast and Internet Access
Start your day with a delicious cooked-to-order breakfast and stay connected with free wireless and wired internet throughout the hotel.

Convenient Location and Personalized Service
Explore nearby attractions like Merida English Library and Santa Ana Park, then return to personalized service at our 24-hour front desk.

Book your stay at El Palacito Secreto to experience ultimate relaxation and convenience in Mérida Centro.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 23 reviews
Cleanliness: 8
Service: 8
Location: 8.3
Room Quality: 8
Amenities: 7.3
Value for Money: 5
Food and Beverage: 7.3
Overall Experience: 8
M
Michael
10
Pros:

Stayed four nights and highly recommend this hotel.

2025-07-14 via Nuitee
C
Charles Rick partner
10
Pros:

The property was stunning! The staff was beautiful and so helpful!

2025-06-17 via Nuitee
M
Maria del Sagrario
10
Pros:

EXCELENTE

2025-05-06 via Nuitee
N
NEIL
10
Pros:

We had a very pleasant stay at this small hotel fashioned from an historic building. It is nicely appointed. The rooms are elegantly furnished and very comfortable. The pools at the center of the courtyard form an oasis from the outside world.

2025-03-30 via Nuitee
T
Timothy
10
Pros:

Beautiful oasis of calm , lovely decor and design boutique hotel , and lovely pool , with different style rooms ! Definitely a great choice when in Merida

2025-03-29 via Nuitee
R
ryan
8
Pros:

Wonderful place. Only complaint is the dogs next door barking all the time at night. Very annoying.

2025-03-14 via Nuitee
G
Gene
10
Best Kept Secret
Pros:

Beautiful location in the heart of Merida. Wonderful little secret palace. Go here and you will love it.

2024-12-25 via Nuitee
K
Kimberly partner
10
Pros:

The hotel was so close to great restaurants and all the areas you should go see. All the downtown attractions were a 10-15 min pleasurable walk. The snacks and water and coffee/ tea always available was amazing too! Definitely one of the nicest places I’ve stayed…. The room was so romantic!

2024-04-30 via Nuitee
G
Gabriela
10
Pros:

Nice place but noisy at night

2024-04-16 via Nuitee
R
Robert
10
Pros:

Excellent property- would highly recommend!

2024-02-24 via Nuitee
V
Verified traveler
10
Charming hotel but not the best location
Pros:

Lovely hotel with excellent staff. Delicious breakfast. Location was a little out of the way. More than a half mile to the major squares, restaurants and shopping. Pretty much nothing in the
immediate area. That said Ubers are very inexpensive if you don’t want to walk.

2024-02-12 via Nuitee
K
KIMBERLY
8
Pros and cons
Pros:

Gorgeous small hotel about 1 mile from Centro. Nothing nearby, a long walk to restaurants, shops , etc. excellent staff, great breakfast included, pool too cold to swim in, showers terrible (low water pressure and shower head way too high. I’m 5’4, was about 2 ft above my head so I never could get hair rinsed).

2024-02-09 via Nuitee
A
Arul
2
Pros:

There were 3 big C. ROACHES in the room. I had a terrible night and no they didn't even refund me. The pool was not operational. I have a picture of a big roach on the bed if anyone wants to see it.

2023-06-03 via Nuitee
A
Ali Hassan
10
Pros:

This place is a hidden gem! Its a real hidden palace. The staff was extremely helpful and always available for advice. The bed was comfortable and showers luxurious. Food was delicious. The place was quite and well kept. My only problem was that wifi was not reaching my room so had to walk across the hallway to get connected

2021-12-01 via Nuitee
V
Verified traveler
10
Pros:

The name says it all. The hotel is barely noticable on the street unless you are looking for it. When you walk in it opens into a beautiful courtyard that screams "relaxation!". The staff was wonderful and helped us schedule a COVID test to return back home. There was breakfast in the morning to start our day and a nice pool for a swim to end our day. We received a nice massage from the spa too. Note to travelers Merida is VERY hot compared to oceanfront cities. Drink plenty of water.

2021-04-17 via Nuitee
D
David self
10
Pros:

This hotel in the US would cost over $1000 per night . It’s such a beautiful boutique hotel, I felt like royalty when staying there. Beautifuly furnished , landscaping and pool areas rival a mansion.

2020-12-13 via Nuitee
V
Verified traveler
10
Great place to stay
Pros:

The hotel is well kept and updated with modern features. The bath is excellent as well as the staff. Bring a mosquito repellent and you will be set. Very clean and warm staff. Highly recommended!

2020-12-11 via Nuitee
E
Elzbieta
8
Pros:

Amazingly beautiful property , close to the center of Mérida

2020-03-01 via Nuitee
E
Ellen
10
Pros:

Amazing!

2020-02-22 via Nuitee
K
Katie partner
10
Pros:

This is the first hotel my husband has actually ask to stay another night. We stayed here again despite us having a current non refundable amount at another hotel. You walk in and can not believe the amount of detail. Hand carved pillars and tile set against antique furnishings. We stayed in two different rooms and it felt like we were visiting the Queen of England. We purposely did not go see some sights so that we could have and excuse to come back to stay again. Fabulous staff and communication. The breakfast was hand prepared by a chef and was delicious. Only a few blocks from the square and supermarket. We ate at the Mercedo ( many venders) and the pizza place by the square both were excellent. The Mercedo also has live music every night of the week. The ruins Of Uxmal were even better then Chichen Itza. Dzibilchaltun has a fabulous Cenote. You will not be disappointed, I assure you.

2019-11-26 via Nuitee