Gardenia Hue Hotel

Hotels
9.6 (770 reviews)
91 Vo Thi Sau, Phu Hoi ward , Hue , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Health risk in rooms
Poor room condition

Categories

Cleanliness
9.1
Significant health risks due to black mold and water damage reported.
Service
10
Staff described as extremely nice, helpful, and attentive.
Location
10
Centrally located with easy access to restaurants and shops.
Room Quality
8.6
Health risks include black mold and inadequate kitchen amenities.
Amenities
9.1
Lack of necessary kitchen items and appliances noted.
Value for Money
10
Good value given the location, despite issues with room quality.
Food and Beverage
10
Breakfast satisfactory, but could improve sweet options.
Overall Experience
10
Positive experiences overshadowed by significant room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:32

Property Description

City Views and Convenient Services
Gardenia Hue Hotel, nestled in Hue with stunning city views, offers top-notch amenities. Enjoy room service, a 24-hour front desk, and free WiFi.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, DVD player, and a private bathroom with free toiletries. Each room features a desk and a kettle for your convenience.

Delicious Dining Options and Nearby Attractions
Start your day with a delightful buffet or à la carte breakfast. Explore nearby attractions like the Museum of Royal Antiquities and Dong Ba Market. Book your stay at Gardenia Hue Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 770 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Chang • solo_traveller • tw
8
性價比不錯的住宿
Pros:

地點不錯，員工很熱心

Cons:

早餐可以現點順化米線和蛋料理，還不錯。但是自助吧台上面放的食物賣相太差，讓人看了沒什麼食慾，有點可惜。

2026-02-14 • via Nuitee
T
Tommaso • solo_traveller • it
10
2026-02-10 • via Nuitee
P
PIN CHUN • couple • tw
10
2026-02-10 • via Nuitee
T
Trang • couple • vn
9
2026-02-10 • via Nuitee
E
Elena • couple • it
10
Pros:

Staff gentile e disponibile, in centro a Hue e la città imperiale si raggiunge in 25 minuti a piedi
Camera spaziosa e ben arredata
Colazione con anche scelta dolce

2026-02-09 • via Nuitee
C
carolina • family_with_children • uy
8
Pros:

Ubicación.

Cons:

Un poco descuidada la pared de la habitación y se sugiere mejorar limpieza en ducha.

2026-02-09 • via Nuitee
H
Hyeyun • couple • kr
10
2026-02-09 • via Nuitee
M
Martine • couple • au
8
Definitely value for money and extremely welcoming staff who make you feel at home. Breakfast was good and location outs
Pros:

Everything was perfect

Cons:

Airconditioning was a little noisy at times

2026-02-08 • via Nuitee
L
Lynda • family_with_children • gb
10
Pros:

Really comfy bed great location very helpful staff

Cons:

Maybe more fruit at breakfast

2026-02-01 • via Nuitee
M
Maria Florencia • couple • ar
5
Pros:

El personal es súper amable.

Cons:

El hotel no es parecido a las fotos, falta un poco de limpieza. Si llueve la entrada se inunda. El desayuno no es muy bueno.

2026-01-30 • via Nuitee
C
Caterina • couple • it
8
Pros:

L’hotel si trova in un bel quartiere, vicino al fiume, ricco di ristoranti e negozi, e a soli 6 minuti in auto dalla Città Imperiale. Il personale è gentile e disponibile. Ottima la colazione a buffet, con in più la possibilità di ordinare piatti espressi alla carta. La camera era spaziosa, luminosa e pulita; nota di merito per il bagno, l’unico finora con la doccia chiusa da un vero box in vetro.

2026-01-29 • via Nuitee
R
Rob • couple • gb
10
Pros:

The staff were incredibly helpful. Special mention to Lisa, who supported us from check-in to check-out, super-helpful and kind.

2026-01-29 • via Nuitee
V
Vicki • couple • us
8
Great Staff
Pros:

Staff was absolutely amazing. They always greeted you with a smile and were so active in helping with anything. Thank you Lisa, Julia and Alice and the young gentleman that really worked the morning breakfast. You made our stay so inviting.

Cons:

The bed was so hard that I could not sleep. After we were there for 3 nights they purchased a thick foam top pad for the mattress. I slept the next 7 days like a baby.
Thank you!

2026-01-29 • via Nuitee
H
Hayk • family_with_children • am
9
Pros:

Very helpful staff

2026-01-28 • via Nuitee
T
tiffany • extended_group • my
8
Pros:

Customer service is good. The staff is quite nice to help and help to recommended the good place to us to go

2026-01-28 • via Nuitee
V
Vicente • couple • es
8
Buena elección para un par de días
Pros:

Atención de la chica que nos recibió s nuestra llegada.

Cons:

Desayuno poco variado

2026-01-28 • via Nuitee
L
Lee • family_with_children • my
8
2026-01-27 • via Nuitee
N
Nicolas • extended_group • fr
8
2026-01-26 • via Nuitee
M
Mikhail • couple • nl
7
Pros:

Comfortable bed

Cons:

Ver important! It is next to the temple. And at night and early in the morning 4am they start hitting the bell. You wake up!
And the staff says it is every night! I wouldn't like staying there again only for that reason

2026-01-26 • via Nuitee
L
Luca • solo_traveller • it
8
2026-01-25 • via Nuitee