Gardenia Hue Hotel

Hotels
9.6 (876 reviews)
91 Vo Thi Sau, Phu Hoi ward , Hue , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Health risk in rooms
Poor room condition

Categories

Cleanliness
9.1
Significant health risks due to black mold and water damage reported.
Service
10
Staff described as extremely nice, helpful, and attentive.
Location
10
Centrally located with easy access to restaurants and shops.
Room Quality
8.6
Health risks include black mold and inadequate kitchen amenities.
Amenities
9.1
Lack of necessary kitchen items and appliances noted.
Value for Money
10
Good value given the location, despite issues with room quality.
Food and Beverage
10
Breakfast satisfactory, but could improve sweet options.
Overall Experience
10
Positive experiences overshadowed by significant room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:32

Property Description

City Views and Convenient Services
Gardenia Hue Hotel, nestled in Hue with stunning city views, offers top-notch amenities. Enjoy room service, a 24-hour front desk, and free WiFi.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, DVD player, and a private bathroom with free toiletries. Each room features a desk and a kettle for your convenience.

Delicious Dining Options and Nearby Attractions
Start your day with a delightful buffet or à la carte breakfast. Explore nearby attractions like the Museum of Royal Antiquities and Dong Ba Market. Book your stay at Gardenia Hue Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 876 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Roger • couple • au
5
A popular hotel in a good location.
Pros:

The hotel is in a good location.
Staff tried to be helpful at all times.

Cons:

Our room 703 was described as having a balcony with a city view. The balcony was the platform of a narrow, steel fire escape! (I am sure those in other rooms had a far better experience).
The property asked for payment in cash. (I had planned on using Travelex card).
The breakfast was ordinary with a poor selection.

2026-05-09 • via Nuitee
O
Océane • couple • fr
8
Correct
Pros:

Chambre pas folle

Cons:

Correct mais vraiment sans plus

2026-05-08 • via Nuitee
M
Michèle • couple • fr
10
Un excellent rapport qualité / prix dans un hôtel très accueillant
Pros:

Excellente prestation pour cet hôtel: une réactivité au top!
Un chauffeur nous attendait à notre arrivée à la gare, un autre à notre disposition pour visiter les tombeaux des empereurs.
Enfin, un troisième pour nous amener à notre destination suivante le lendemain, à des tarifs très raisonnables.
De bons conseils pour les visites.
Un personnel vraiment serviable et toujours souriant.
Hôtel très bien situé, non loin du centre ville et de la cité impériale.

2026-05-08 • via Nuitee
M
Marine • solo_traveller • fr
8
2026-05-07 • via Nuitee
P
Petja • couple • si
9
2026-05-06 • via Nuitee
M
Marion • couple • de
8
Pros:

Perfekte Lage, direkt in der Stadt. Gutes Frühstück

2026-05-06 • via Nuitee
C
Cyril • solo_traveller • fr
10
Pros:

Gentillesse et disponibilité du personnel. Emplacement : marché, restaurants.

2026-05-05 • via Nuitee
L
Laura • solo_traveller • fr
9
2026-05-04 • via Nuitee
S
Santos • solo_traveller • pt
10
Pros:

A simpatia e cortesia dos funcionários. Principalmente a Senhora que fez a nossa receção e. que nos arranjou o Tour espetacular à DMZ, com um Guia super super competente, com um inglês fantástico e vasto conhecimento da história.

Cons:

Gostei de tudo

2026-04-29 • via Nuitee
V
Viet • extended_group • vn
10
Pros:

Các bạn lễ tân chu đáo, nhiệt tình giúp đỡ. Phòng sạch đẹp

2026-04-28 • via Nuitee
T
Thanh • extended_group • vn
9
2026-04-27 • via Nuitee
G
Ghislaine • family_with_children • fr
10
Séjour parfait
Pros:

Hôtel situé dans une zone animée. Le personnel à l'accueil est vraiment chaleureux et aux petits soins, toujours prêt à aider. La chambre est confortable. Le petit déjeuner buffet est excellent : des fruits, quelques plats et parfois des crêpes. Possibilité de commander, en plus, des nouilles en soupe et des œufs. Le personnel du petit déjeuner est également très efficace et aux petits soins, la serveuse veillait toujours à ce que nous aillons tout ce qu'il nous fallait. La visite des tombeaux et les taxis que j'avais demandés pour rejoindre les villes alentours ont été organisés avec brio.

Cons:

Rien

2026-04-27 • via Nuitee
T
Thanh • extended_group • vn
10
2026-04-26 • via Nuitee
N
Natalia • couple • gb
8
Pros:

Lovely staff

2026-04-24 • via Nuitee
C
conchita • family_with_children • fr
9
Pros:

Tout

2026-04-24 • via Nuitee
V
Vicki • couple • au
10
2026-04-24 • via Nuitee
W
Walid Bouyou • solo_traveller • be
10
Heerlijk verblijf gehad
Pros:

Zeer goede locatie. Topservice van de mensen achter de receptie!

2026-04-23 • via Nuitee
F
Florian • couple • de
9
Super
Pros:

Gute Lage, saubere Zimmer und herausragendes Personal.

2026-04-23 • via Nuitee
I
isabelle • couple • th
9
Si je retourne à Hué (ce qui est dans l'ordre du possible) aucune hésitation : hotel
Pros:

Le personnel a été super attentionné et chaleureux ce qui a grandement amélioré le séjour

2026-04-19 • via Nuitee
S
SANDRA • solo_traveller • es
9
Great place in the heart of Hue
Pros:

Great stay in the heart of Hue. Special mention to the staff, who were super kind and helpful, and to the buffet breakfast.

2026-04-16 • via Nuitee