Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Spacious apartments
Helpful staff
Great location
Cons:
Unclean
Uncomfortable beds
Rude reception

Categories

Cleanliness
7.35
Dirty sheets upon arrival and complaints regarding unclean apartments.
Service
8.35
Mixed reviews on service, with instances of helpful staff but also complaints about rudeness from the reception.
Location
9.85
Great location close to public transport and major attractions.
Room Quality
7.85
Spacious apartments but complaints about outdated bathrooms and cleanliness.
Amenities
8.35
Basic amenities with some issues like poor internet.
Value for Money
6.85
Not perceived as good value for the price based on guest expectations.
Food and Beverage
9.25
Not specifically mentioned, assumed average for hotel tier.
Overall Experience
9.35
Generally good experience highlighted by family-friendly atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:57

Property Description

Luxurious Self-Catering Accommodation in Central London

Convenient Location: Situated in the exclusive Bayswater area, Chilworth Court is just a short walk from Paddington Station and Hyde Park’s Lancaster Gate.

Modern Amenities: Enjoy spacious apartments equipped with a TV, DVD player, air conditioning, and a fully fitted kitchen including a dishwasher and washing machine.

Exploration and Accessibility: Discover the vibrant Edgware Road district with its variety of dining and entertainment options, and easily access popular attractions like Oxford Street and Notting Hill.

Book your stay at Chilworth Court today to experience the perfect blend of comfort and convenience in the heart of London.

Important information:

Please note that the card used for the payment of the stay must be presented at check-in together with a ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 639 reviews
Cleanliness: 7.35
Service: 8.35
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 9.25
Overall Experience: 9.35
L
Louis • solo_traveller • us
10
Excellent and will definitely stay here again!
Pros:

Chilworth Court is an exceptional "aparthotel" in the Paddington Station area of London. I had some trouble finding the reception and Zoltan was incredible, even going out onto the street to flag me down. I had a studio apartment with a double bed. The bed was comfortable (the pillows needs some help, though.) I had a small drainage issue in the bathroom, and after mentioning it to them it was fixed immediately. This studio was fully stocked with plates, dishes, silverware, paper towels, pots and pans. It has a dishwasher and washing machine. They have a 24-hour reception with some of the nicest hotel staffs that I have encountered.

Cons:

There should be a place on the Booking.com website with the exact location of the reception, because the 125-129 Gloucester put into Apple Maps took me to the other end of the block. The reception is on the corner of Gloucester and Chilworth Street

2026-06-12 • via Nuitee
G
ghaida • family_with_children • sa
10
Home away from home
Pros:

The place is very neat and clean. Less than 5min from Paddington station and less than 10min walking from Hyde park
It’s in a very nice and quiet area but what actually made it different than any place I stayed in before is the staff
They really made us feel like at home and always go above and beyond to make us feel comfortable
Will be my ho to place whenever I visit London

Cons:

Nothing

2026-06-10 • via Nuitee
T
Tomaz • solo_traveller • si
9
Pros:

the

2026-06-08 • via Nuitee
الزهراني • solo_traveller • sa
5
2026-06-07 • via Nuitee
D
David • solo_traveller • gb
1
I Chose not to stay & was promised refund. Refund later declined when processed through Booking.com
Pros:

Nothing

Cons:

The room I was shown smelt really bad and the bed was incredibly uncomfortable. I said I would prefer not to stay & was promised A refund by Pedro the receptionist, who seemed friendly and said he would hold for an hour in case I didn't find anything elsewhere, and that they would refund if I then requested it through Booking.com. Refund was later declined when I processed through Booking.com. I was charged full price despite not even staying at the property and being assured I would be refunded. Avoid this place.

2026-06-07 • via Nuitee
A
Abbas • family_with_children • om
5
Stay away or risk having no place to stay
Pros:

The apartments are centrally located

Cons:

When I reached I was told that they can’t find my booking even though I have had paid full amount in advance and it took 30 minutes or more to semi sort it out. This was very stressful and worrying. They wanted me to stay in one apartment for one day and then 6 days in another apartment or 6 days in one and then 1 night in another. They explicitly said they won’t let me stay in the apartment for the full time because some other special guest had requested it. We called their help line and they also weren’t helpful. Stay away from this property as it seems they double book. We told them we will write a bad review . Booking.com on the other hand was more responsive than the property and accepted to offer me a refund on the last night as I wasn’t ready to keep shifting. Thank you booking.comfor being reliable.

2026-06-06 • via Nuitee
C
Cheuk Wah • extended_group • hk
8
2026-06-05 • via Nuitee
M
MATTHIEU • solo_traveller • ch
8
Pros:

Emplacement

Cons:

Les chambres au sous sol ne peuvent pas avoir le même tarif des chambres à l'étage

2026-06-05 • via Nuitee
A
Ali • solo_traveller • tr
1
Pros:

Notting

Cons:

This was one of the worst hotel experiences I have ever had.

The room we received was completely different from the room shown on Booking.com. The room was much smaller, several advertised features were missing, there was no seating area, no work desk, and even the view was different from what was shown in the listing.

We repeatedly showed the hotel staff the photos and room features from the Booking.com listing. Even the reception staff agreed that the room did not match what we had booked. Despite this, the hotel refused to provide the correct room.

Instead of fixing their mistake, they asked us to pay an additional £160 to move to another room. In other words, after giving us the wrong room, they wanted more money from us to get something closer to what we had already paid for.

The hotel had multiple opportunities to resolve the issue and chose not to. We spent our entire stay in a room that was not the room we selected and paid for.

I strongly believe the listing is misleading and does not accurately represent the room that guests actually receive. I took screenshots of the listing and photographs of the room because I was concerned that the evidence might later disappear.

I would never stay here again and would strongly advise future guests to be extremely careful before booking.

2026-06-04 • via Nuitee
M
MOHAMMED • couple • sa
3
Not plesent
Pros:

Nothing

Cons:

- No room service
- cleaning is every 3 days otherwise you have to pay.
- when they cleaned the room they didn’t refill the tissues nor they removed bags.
- they suddenly go to your room, without your consent.
- it was hard to leave London because of the strikes in London trains, hence i had to extend one night. Then i paid for the extra night, it took them 5 hours to make it ready. Poor management (no priority in cleaning even though i communicated this with them but no collaboration)
- i don’t recommend this. The money doesn’t match the value

2026-06-04 • via Nuitee
A
Anna-Marie • solo_traveller • au
10
Excellent accommodation - would thoroughly recommend
Pros:

The customer service was exceptional. The staff could not be more helpful.

Apartments very spacious and comfortable with excellent amenities and air conditioning.

Cons:

Nothing

2026-06-04 • via Nuitee
M
Michele • family_with_children • it
8
Ottima la posizione
Pros:

Comodo appartamento hotel con reception disponibile

Cons:

Pur avendo il servizio di pulizia dell’appartamento tutti i giorni di soggiorno non è stato eseguito

2026-06-03 • via Nuitee
M
mohammed • family_with_children • ae
8
Pros:

الفندق جدا نظيف وراقي وجميل والأثاث مريح والتكيف بارد والمنطقة هادئة ولا يوجد بها ازعاج والموظفين متعاونين ولطيفين.

Cons:

هناك ثلاثة امور في الفندق لم تعجبني :
1- عزل الاصوات جدا سيء لانك تسمع اصوات الحركة في الطوابق العلوية وكذالك تسمع الاصوات من الخارج.
2- تنظيف الشقة : طلبنا منهم تنظيف الشقة بعد يوم من دخولنا فأخبرونا ان جدول تنظيف شقتكم غدا
وباليوم الثاني لم يتم تنظيف الشقة فأخبرناهم في اليوم الثالث انه لم يتم التنظيف في اليوم الثاني وطلبنا تنظيفها في اليوم الثالث
وكذلك في اليوم الثالث لم يتم التنظيف.
3- الشقة تبعد عن الهايد بارك ما يقارب 2 كيلومتر
وعن الاكسفورد 3 كيلومتر تقريبا
فتعتبر نوعا ما بعيده.

2026-06-02 • via Nuitee
S
Sławomir • family_with_children • pl
9
2026-06-02 • via Nuitee
O
Ogan • couple • gb
10
2026-06-01 • via Nuitee
J
Julia • couple • au
8
2026-06-01 • via Nuitee
L
Lynette • family_with_children • za
10
2026-05-30 • via Nuitee
J
Jasmine • couple • de
8
2026-05-30 • via Nuitee
A
Ali • couple • om
1
Watch out of deception.
Pros:

Very good location

Cons:

They deceived me by allocating a basement apartment (though i booked normal one) and refused to change the room.
They offered alternatively an apartment at a different location with lower standard.
Very unprofessional reservation and management team.

2026-05-27 • via Nuitee
A
Arnita • solo_traveller • lv
9
2026-05-26 • via Nuitee