Fountain House Apartments - Hyde Park, London

Hotels
8.8 (254 reviews)
1, Lancaster Terrace , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Inconsistent housekeeping

Categories

Cleanliness
7.91
Some cleanliness issues reported, including uncleaned rooms and used tissues found.
Service
9.38
Staff praised for being friendly and helpful during the stay.
Location
9.42
Ideal location in London, close to major attractions and public transport.
Room Quality
8.37
Rooms are well-equipped and spacious, with some comments on maintenance.
Amenities
8.4
Good amenities including kitchen tools, but some guests noted appliances need servicing.
Value for Money
8.86
Generally considered good value, although some felt prices differed with demand.
Food and Beverage
8.91
Standard quality for this hotel tier.
Overall Experience
9.18
Most guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:56

Property Description

Prime Location and Modern Décor
Fountain House offers modern apartments next to Lancaster Gate Tube Station and opposite beautiful Hyde Park. All apartments have free Wi-Fi access and modern décor.

Fully Equipped Apartments
Each apartment at Fountain House is decorated in light brown and grey tones. The lounge includes a sofa and a TV, while kitchen facilities a washing machine, dishwasher, a hob, oven, a fridge, toaster, and kettle.

Convenient Access to Top Attractions
Buckingham Palace can be reached within a 30-minute walk through Hyde Park. Westminster and Big Ben are a 15-minute Tube journey away. Oxford Street is just 1.5 miles away.

Book now to experience the perfect blend of comfort and convenience at Fountain House!

Important information:

You are kindly requested to inform the property in advance about your estimated arrival time. You will be able to insert this information at the time of booking or you can contact the property directly.

Please note that the card used for the payment of the stay must be presented at check-in together with a ID.

Please note extra beds are provided with extra charges.

Upon check in we will request for a security deposit which will be refunded after your check out.

Please note that the Two-Bedroom Standard Apartment is located on the Lower Ground Floor.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 254 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
M
Mohammed • extended_group • om
9
2026-03-27 • via Nuitee
A
Abdullah • family_with_children • om
10
Superb!
Pros:

Amazing, each to reach, close to Lancaster Gate station as well the Hyde Park

2026-03-27 • via Nuitee
P
Petra • extended_group • de
10
Wir werden sicher nächstes Jahr wiederkommen!
Pros:

Die Lage war super, die Wohnung sehr schön und geschmackvoll möbliert. Die Herren an der Rezeption waren sehr freundlich und hilfsbereit.

Cons:

Ich persönlich hätte lieber Parkett oder Fliesen statt Teppich in den Schlafzimmern, es war aber alles sehr sauber und gepflegt.

2026-03-26 • via Nuitee
T
Tumbarello Koert • family_with_children • us
9
Great! Would stay again.
Pros:

Location, access to tube, apartment was good space for our family of 4.

Cons:

Nothing.

2026-03-26 • via Nuitee
K
Kitima • family_with_children • th
8
2026-03-25 • via Nuitee
O
Orkun • extended_group • tr
1
Pros:

old furniture old pillows very dirty place

2026-03-24 • via Nuitee
S
Shivansh • couple • in
10
2026-03-23 • via Nuitee
S
Shelly Anindita • family_with_children • id
9
Pros:

we loved the bidet / jet spray so much!

Cons:

nothing, everything is perfect!

2026-03-23 • via Nuitee
S
Syed Muhammad zeeshan • extended_group • pk
9
2026-03-22 • via Nuitee
D
Deborah • extended_group • gb
10
Excellent, thoroughly recommend and will stay again.
Pros:

Excellent staff. Very helpful, went above and beyond to make our stay memorable. Spotless.

Cons:

More kitchen equipment

2026-03-20 • via Nuitee
L
Lisa • extended_group • gb
6
Nice but lacking a few basics
Pros:

Location , rooms spacious

Cons:

Not enough towels, no ironing board, not enough mugs. Couldn’t really access wardrobe on one room as bed was blocking, not enough wall mirrors

2026-03-20 • via Nuitee
O
Oliwia • extended_group • pl
10
Pros:

Świetna lokalizacja, wygodny i nowoczesny apartament.

2026-03-20 • via Nuitee
M
Mark • family_with_children • es
7
Cons:

No facilities for cleaning and clearing up

2026-03-19 • via Nuitee
C
carlotta • extended_group • it
10
Pros:

Servizio di portierato 24h, posizione eccellente, privacy tra le due stanze, debitamente separate

Cons:

Chiederei qualche utensile in più (tazze, bicchieri etc)

2026-03-19 • via Nuitee
Z
Zoe • family_with_children • gb
9
Great value for money
Pros:

Spacious, great location and lovely staff

2026-03-19 • via Nuitee
L
Levi • family_with_children • nl
8
Genieten op een toplocatie in Londen!
Pros:

De locatie van deze accommodatie is top! Je stapt de deur uit en de bushalte of metro station zit om de hoek. Verder zijn de appartementen redelijk ruim en zijn ze voorzien van alle faciliteiten die je maar nodig hebt.

2026-03-17 • via Nuitee
S
Sherry • family_with_children • ca
7
Other than the noise, I am still quite satisfied.
Pros:

It is lovely 2 bedroom 2 bath room apartment with one individual living room with door. Kitchen is very new with all you need equipment. Bath room is very clean, towels are new. Bed sheets are new. Location is perfect, cross the street and we can enter Hyde Park. Bus and subway are both easy to access.

Cons:

But no washing towel no kitchen paper in the kitchen. No hair dryer , I had complained couple of time to staff and get a new one after 2nd day. The most annoying thing to me is the noise, I can hear the sound every few minutes when the underground subway train passed, it kept me awake hour by hour. But my son is perfectly fine with it

2026-03-17 • via Nuitee
J
James • solo_traveller • gb
9
2026-03-16 • via Nuitee
P
Paul • extended_group • de
8
Unser Aufenthalt war sehr gut. Das Persopnal war super freundlich und das Appartement ist sehr geräumig und gut ausgesta
Pros:

- Lage
- Geräumiger Wohnraum
- Alles an Ausstattung vor Ort, was benötigt wird
- bequeme Betten
- Hydepark gegenüber
- Gepäckaufbewahrung

Cons:

- alles top gewesen

2026-03-16 • via Nuitee
S
Samantha • extended_group • gb
10
Beautiful apartment, wonderfully located and looked after. Thank you we will definitely be back to stay again
Pros:

A beautiful apartment over looking Hyde Park and convenient for us having an event near by. Bedrooms were good size, bed’s comfortable and clean.

Cons:

Nothing we were very happy

2026-03-16 • via Nuitee