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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Massage services
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Packed lunches
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Free wired internet
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Private beach nearby
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Water sports equipment
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Beach club nearby (surcharge)
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Beach toys
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Paamul Hotel, nestled in Paamul just steps from the beach, offers guests a comfortable stay with air-conditioned rooms equipped with modern amenities like a flat-screen TV and a private bathroom. Some rooms even feature a kitchen for added convenience.
Delicious Dining Options
Start your day right with American or gluten-free breakfast options served every morning at the hotel. The on-site restaurant and bar provide delectable dishes and refreshing drinks for a satisfying dining experience.
Convenient Location and Services
Located near major attractions like Playa del Carmen and Tulum Archeological Site, Paamul Hotel also offers free WiFi and a paid airport shuttle service for guests' convenience. Explore the nearby Church of Guadalupe and Xel Ha during your stay.
Book now at Paamul Hotel for a memorable and relaxing getaway by the beach!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The view is amazing and the beach is gorgeous. It’s close to Playa del Carmen without being crazy or touristy. The food at the restaurant is excellent (though expensive). During the day, there are lots of day visitors, but by 5pm or so, the crowd thins out and it gets quiet.
The service is not amazing. The front office is very transactional and while the waitstaff are lovely, service in the restaurant can be very slow. As long as you are ok with a slow vibe, it won’t bother you!
Fantastic room with amazing view of the ocean and beach, very clean and comfortable, great amenities in the room (coffee, fridge, microwave, AC), beach had a very relaxed vibe
Breakfast service was very slow and the quality was inconsistent.
Location is top! Accomodation is right next to the beach. The beach is rocky, stones. We could do some snorkeling! Cleaning personal made a good job! If you want to do some food shopping you have to have a car or get a taxi!
Breakfast is included in the price however you have to be careful only 1 drink and 1 plate of food is included, if you want to have another one you have to pay for it! Also you have to pay for the smoothies and other breakfast options!
Breakfast buffet would be nicer!
You have to give them a tip 15% a minimum but they like to get over 20%, if you give smaller they don’t look happy.
Also if you order a pina colada in a restaurant you get it in a big glass , the same pina colada if you order it on the beach side you will get it in a smaller glass … very interesting.
Hotel located in a private, very safe area. If you're looking to relax, this is the ideal place. The room is clean and spacious, with a balcony that provides direct access to the beach (literally, you go down 2 steps from your balcony and you're on the beach). The restaurant is good, although a bit expensive, but within the price range for the area. The beach is very beautiful, although a bit rocky, and very clean.
Die Lage und der Strand sind traumhaft (zum Entspannen und Sonnen), Frühstück ist gut, auch das Abendessen im Restaurant schmeckt. Tauchbasis am Gelände ist sehr zu empfehlen. Preislich eher amerikanisches/Europäisches Niveau.
Zimmer sind etwas kahl und leer. Leider etwas abgenutzt und alt sowie nur bedingt sauber. Es gibt keine richtige Rezeption, nur ein "Back Office" und einen WhatsApp Support.
Keine Einkaufsmöglichkeiten. Preise sind gerade noch OK, Preis-Leistung ist verbesserungswürdig.
The location makes this hotel a top choice. The beach and the snorkeling spots in the water are sublime. The beach club has great food and service.
Our room was getting a little rusty, literally. The beds were good though. Everything is cleaned daily and the balcony makes you forget everything.
La siempre amable atención de mi camarista Elvira, también de Pedro y Genri en el Restaurante. 🙏🏻
Todas las comidas fueron deliciosas!! 😋
Felicidades al los Chefs! 👏🏻👏🏻
El alto costo que me cobraron por el descorche de una botella de vino que lleve para la cena por la celebración mi cumpleaños.....😌
Das Zimmer war gross, schön und mit wunderbarem Blick! Es war alles da, was man braucht (Kühlschrank, Kaffee, Safe, Schreibtisch, Schrank, Ablage). Die Zimmerreinigung fand täglich zuverlässig statt, es wurde sehr sauber geputzt und das Zimmer roch danach sehr angenehm. Ganz freundliche Reinigungstruppe! Frühstück ist lecker. Strand ist schön (teilweise etwas steinig beim reingehen).
Das Restaurant ist so mässig. Fischgerichte gut, Rest nicht so. Entweder versalzen oder gar nicht gewürzt, Salat und Poke Bowl kamen ohne Sauce. Teure Preise, 1L Wasser 140 MXN. Ohne Auto hat man leider keine Möglichkeit, irgendwo anders einzukaufen oder essen zu gehen.
Am Wochenende war es laut, da auch viele Tagestouristen kommen. Leider nimmt das Restaurant Reservationen für die Strandliegen von Restaurantbesuchern entgegegn, sodass bei unserer Ankunft keine mehr frei war :(
Spectacular location and views of the beach, rock-free swimming possible in front of the hotel with no sargassum when we visited in October.
Beautifully decorated trendy restaurant/bar area with unusually good food. We were happy to eat here 3 nights in a row.
What you will not find in the rooms: any shelves or drawers for clothes, any hooks for towels, a drying rack. You thus end up living out of your suitcase on the floor, putting your wet towels straight on the floor, and hanging your wet swimwear (it's a beach hotel!) on the terrace chairs or coffee table, which you then can't use. All this makes for an unnecessarily uncomfortable stay and is really a shame as it would be quite cheap to fix. The guest experience has not been well considered.
There also seemed to be a problem with the showers, which were so weak that I eventually gave up trying to get the shampoo out of my hair and just left it to the next hotel. It was like trying to shower in the rain.
The reception opens at 9am, and communication in English is not standard.
Paz total, los amaneceres, poder nadar más de 500 m frente a la playa.
Caminando 5 min a la carretera se consigue transporte para todos lados.
Deben de tener información de sitios turísticos cercanos diciendo las formas de transporte.
Es war alles sehr schön und wir waren sehr zufrieden.
Die Zeiten für das Frühstück waren etwas spät
La vue
Certains membres du personnel n était pas au top… les équipement sont vieux…. Il faudrait un refresh des chambres .
Anything By The Beach is Beautiful...This Little Gem Has its Own Beauty From Its Tropical Living Which Surrounds The Restaurant And Hotel To Awed Water Views...
The Room Was In Good Temperature, Clean, Spacious With A Great View of The Ocean...
I Give a 10 in Everything...
The Food Was Super Delicious, The Service Very Attentive On Everything...
I Will Come Back!!!
Highly Recommended!!!
Wir verbrachten 10 wunderschöne Tage in diesem Hotel. Die Betten waren bequem, die Klimaanlage perfekt. Kühlschrank und Mikrowelle einwandfrei.
Sehr sauber. Aber am besten war die Ruhe und der wunderschöne Naturstrand. In der Nähe gibt es auch viele Ausflugsmöglichkeiten für Familien (mit Auto).
Das Restaurant war unserer Ansicht nach überteuert.
Es hatte auch Algen, aber wir konnten trotzdem baden.
Leuke accommodatie aan het strand. Rustige omgeving. Vanaf balkon heb je mooi uitzicht!Leuk restaurant met lekker eten en veel keuze, aardig personeel! Fijn zwembad erbij. We hebben er heerlijk gesnorkeld en gegeten. Prima ontspannen afsluiting van onze rondreis!
Het restaurant sloot wel vroeg waardoor je dus op je balkon moet zitten ‘s avonds. Maar personeel was heel behulpzaam en we konden drankjes meenemen.
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