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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Garden
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Luggage storage
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Airport shuttle
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Safety deposit box
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Tour desk
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Massage services
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Solarium
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Adult only
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Spa/wellness center services
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Spa/wellness center services
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Thermometers for guests provided by property
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Bicycle rental
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Property Description
Luxurious Accommodation by the Beach
Outdoor Pool and Tranquil Garden
Enjoy a refreshing dip in our outdoor swimming pool surrounded by lush greenery, or unwind in our peaceful garden and terrace area.
Convenient Amenities and Services
With free WiFi, private parking, and airport transfers, we ensure a hassle-free stay. Take advantage of our bicycle rental service to explore the beautiful surroundings at your own pace.
Book now for an unforgettable adults-only experience at Serena Tulum.
This property will not accommodate hen, stag or similar parties.
Please inform Serena Tulum - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children are not allowed.
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