Charles V

Hotels
Independent
9 (106 reviews)
20 rue Saint Paul, Paris, 75004 , Paris , FR

Pets allowed

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Steam room
Fitness facilities
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Nice location
Clean rooms
Cons:
Mildew odor in bathroom
Wi-Fi issues
Small room size
In-room safe concern

Categories

Cleanliness
8.5
Room cleanliness was generally good, but the bathroom had issues with mildew.
Service
9.5
Staff were friendly, helpful, and genuinely cared about guests' experiences.
Location
9.5
Great location with shops nearby and a quiet hotel area.
Room Quality
8.5
Rooms are small but well appointed, and generally clean.
Amenities
8.5
Wi-Fi issues noted; however, amenities like the spa looked good.
Value for Money
9
Located in a prime area but had some drawbacks noted by guests.
Food and Beverage
9.5
Breakfast was highlighted as amazing.
Overall Experience
9
Generally a good experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:06

Property Description

Luxurious Amenities
Indulge in the steam room and fitness center, or relax by the lobby fireplace.

Delightful Dining Options
Enjoy room service, a snack bar/deli, and a bar/lounge offering your favorite drinks.

Centrally Located
Stay at Charles V, steps away from Rue de Rivoli and a short walk from Notre-Dame.

Stay at Charles V for a luxurious stay in Paris. Book your room now for a centrally located experience near iconic landmarks.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 30 September.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

9
Based on 106 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
K
Kristin partner
10
Pros:

Charles V is a Parisian gem! If I were ever to own a hotel, I’d want it to be just like this one. Intimate, chic, comfortable and perfectly located. Our new home away from home in Paris!

2025-10-12 via Nuitee
G
Gustavo
10
Pros:

Great small boutique property and amazing breakfast.

2025-09-24 via Nuitee
J
Jennifer family
10
Pros:

Lovely accommodation. Rooms are small but well appointed. Clean, safe, and excellent location.

2025-09-22 via Nuitee
R
Ricky friends
8
Pros:

It was small and neat. The staff were very helpful polite.

2025-09-21 via Nuitee
D
Deepa
10
Pros:

Location was lovely with shops not too far away but the hotel area itself was quiet. The staff were lovely and really helpful.

2025-09-10 via Nuitee
E
Eric
10
Pros:

Really helpful staff and close to lots of local shops

2025-09-09 via Nuitee
A
Alexander S
10
Pros:

All staff members at the desk where truly genuine and wanting each day to be our best.

2025-09-08 via Nuitee
K
KIRK partner
10
Pros:

Modern French furnishings, nice lobby, new cozy rooms. Great neighborhood close to great shops and restaurants. Central location. Will stay again!

2025-09-07 via Nuitee
L
Loretta
8
Pros:

The staff were all very friendly. Some were more knowledgeable and able to offer helpful information than others. The bed was comfortable and the AC was a relief to come back to.
Generally the room was clean. The bathroom could use a deep cleaning to rid of some mildew in the grout. It’s visible close up but there was an odor of mildew. It was not awful but steam cleaning would elevate the accommodations quite a bit.
We did not use the spa or have the breakfast but both looked good.

2025-08-17 via Nuitee
L
Luis partner
8
Pros:

Amazing location and the hotel and the room were very nice. The only drawback was the bathroom - the room was clean, but the bathroom had a permanent off putting smell that resembles mould.

2025-07-26 via Nuitee
V
Verified traveler
6
Give it a miss
Pros:

I am almost positive I had money stolen from the in room safe, 160 dollars. The bathroom shower leaked water all over the bathroom as the show curtain did not do its job. There was no iron or ironing board in the room.
Staff were friendly and helpful and the only other positive was the hotels location. I would not stay here again.

2025-07-17 via Nuitee
S
Shannon partner
8
Pros:

Wifi did not work. Otherwise amazing.

2025-07-17 via Nuitee
S
susan
10
Highly recommend!
Pros:

It is a lovely boutique hotel in a great location. All the staff we spoke to could (thankfully) speak English and were happy to assist with anything! We can't wait to return.

2025-07-01 via Nuitee
R
Richard
10
Excellent hotel to enjoy the Marais
Pros:

The hotel is in an excellent location, close to great restaurants (and a friendly Enoteca just out the front door), shopping, Notre Dame & Sainte Chapelle, Metro stops, and the fascinating Marais neighborhood. The staff is friendly, attentive and helpful. This was our first visit to the Marais district, and Charles V was a great, convenient spot to begin our explorations.

2025-06-27 via Nuitee
D
Daisy
2
Safety is a big issue here
Pros:

It all started fine, front desk was nice enough, room was clean enough but definitely shows wear (paint chipping, dust on the bathroom door and a little grimy on the shower door rubber water stopper thing). This was my first solo trip and as a female traveling alone safety is number one. First of all the room only has a lock that you open with a key, no extra bolts. During my second day I lost my wallet while shopping, possibly pickpocket. So I was feeling quite shaken up after that and left with no money. The hotel didn’t offer to do much but I didn’t expect them to i guess. So i am now quite nervous about being alone and the morning I was to check out, at around 9:45am I was still in bed and suddenly heard the lock opening. At first I thought it was the neighbor opening their door but then my door opened and I was facing the door and saw a man. I said “hello” and He said excuse me and closed the door and locked it. When I told the hotel at check out they refused to believe me stating that there was only one key. And when I told them it was a man they further responded that it was impossible because house keeping were not men. They dismissed me, I only brought it up because it seemed weird that housekeeping would open the door without knocking first. And I really wanted them to be aware and check into it. But instead they made me feel like I was making it up or I was lying. Why would I make up something like that?!?! So, single ladies please be aware!!

2025-06-25 via Nuitee
G
George partner
10
Pros:

Beautiful boutique hotel the staff goes out of their way to make sure you’re happy. Excellent air conditioning. European air conditioning can be a hit or miss. This was definitely a hit. 👍

2025-06-25 via Nuitee
J
Julie
8
Pros:

The hotel staff are very friendly and helpful. The hotel is conveniently located with several metro stations close by. The room is sufficient and the bed is comfortable but the bathroom is small with very limited shelf/counter space. The cleaning service is not always consistent.

2025-06-20 via Nuitee
I
Ian
8
Nice hotel.
Pros:

Liked the hotel. Room was surprisingly large for a Paris hotel. Clean, quiet friendly staff. Great location in the Marais. Limited breakfast but more than adequate. Great coffee. Cold eggs.

2025-06-14 via Nuitee
A
Arthur friends
10
Pros:

Exceeded my expectations

2025-05-31 via Nuitee
S
Shannon partner
10
Pros:

Close to river Seine, friendly and helpful staff, and surprisingly quiet for room right on the street

2025-05-28 via Nuitee