Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 2956 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
E
Elizaveta • solo_traveller • ru
9
2026-04-18 • via Nuitee
J
Jacobi • extended_group • us
10
2026-04-18 • via Nuitee
Z
Zeynep • couple • tr
9
2026-04-17 • via Nuitee
K
Khuda • couple • gb
8
2026-04-17 • via Nuitee
Z
Zineb • family_with_children • be
6
Chouette séjour
Pros:

- Situation géographique
- Personnel très aimable et facilement joignable
- qualité prix ok.

Cons:

- l’odeur de cigarette qui pénétrer jusqu’à dans la chambre.
- le nettoyage n’était pas bien fait.
- le week-end du bruit des cafés à côté (à prendre en considération)

2026-04-16 • via Nuitee
M
Mira • solo_traveller • rs
9
I highly recommend this hotel.
Pros:

The hotel’s location is perfect—couldn’t have asked for a better spot. The reception staff were absolutely wonderful. The guys at the front desk were incredibly kind and welcoming, and they even gave us one room at 11 AM, despite the official check-in being after 2 PM, which is quite rare. They were always available, helpful, and genuinely pleasant throughout our stay.

Although there is officially no breakfast, fresh croissants and pastries are available in the morning. Coffee, tea, and water are offered throughout the day at no extra charge, which for me is a big plus.

2026-04-16 • via Nuitee
M
Mert • couple • tr
10
2026-04-15 • via Nuitee
P
Pakic • family_with_children • rs
10
Pros:

Sve

2026-04-14 • via Nuitee
S
Sabina • family_with_children • lu
10
Super tolle Lage des Hotels, super nettes Personal
2026-04-13 • via Nuitee
S
Sabina • family_with_children • lu
10
Super Lage des Hotels, super nette Mitarbeiter. Alles perfekt.
2026-04-13 • via Nuitee
C
Charlotte • family_with_children • gb
10
A perfect base for a couple of days in Sarajevo
Pros:

The size of the apartment was really impressive, and we loved the location. Really good value for money and helpful, accommodating reception staff.

2026-04-13 • via Nuitee
R
RÜMEYSA • couple • tr
10
2026-04-13 • via Nuitee
B
Betül • couple • tr
8
Konum harikaydi
Pros:

Tesisi konum olarak çok beğendim. Ama dün jeli şampuan vs yoktu su yoktu odada. Mini dolap boştu

Cons:

Odada su yoktu. Mini dolap boştu

2026-04-13 • via Nuitee
Z
Zeynep • couple • tr
10
2026-04-13 • via Nuitee
O
Oksana • couple • me
10
Pros:

Локация супер.

Cons:

Не совсем чисто

2026-04-12 • via Nuitee
S
Srdjan • family_with_children • rs
10
2026-04-12 • via Nuitee
U
Umberto • solo_traveller • it
8
2026-04-12 • via Nuitee
N
Nurseli • extended_group • tr
10
2026-04-12 • via Nuitee
S
SAMET • solo_traveller • tr
10
2026-04-11 • via Nuitee
B
Buse • solo_traveller • tr
10
Her şey güzeldi ama tek isteğim kapılarda kilit olmasıydı.
Pros:

Konum, çalışanları ve odaları da güzeldi.

Cons:

Suit oda da ayrı ayrı odaların kapılarında kilit olmamasını beğenmedim.

2026-04-10 • via Nuitee