Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 3075 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
M
Maria • solo_traveller • es
9
Pros:

El alojamiento está bastante bien, muy buena ubicació, limpio y buena relación calidad-precio.

Cons:

teníamos que subir 2 pisos de escaleras con maletas y el baño olía mal

2026-06-05 • via Nuitee
A
Ali • family_with_children • tr
8
2026-06-05 • via Nuitee
S
Semen • couple • ru
10
В центре города
Pros:

Отель в центре города! Расположен отлично! Рядом кафе, бары рестораны. Рядом много музеев и пешком легко дойти до всех достопримечательностей! Нам дали очень большой номер, это было приятно! Мы приехали рано и нас смогли заселить на час раньше оговоренного!

Cons:

Все хорошо

2026-06-05 • via Nuitee
A
ahmet • solo_traveller • tr
8
2026-06-05 • via Nuitee
E
Erbol • solo_traveller • us
10
Pros:

Surprisingly large apartment, like really big, perfect location and great stuff

Cons:

The bathroom probably needs a little renovation, but it's good overall, has everything you might need

2026-06-04 • via Nuitee
M
Marceta • solo_traveller • rs
10
2026-06-03 • via Nuitee
B
Bilal • family_with_children • tr
8
2026-06-01 • via Nuitee
M
Max • solo_traveller • us
10
Excellent value for money, especially the location.
Pros:

Great location!

Cons:

Bed was not super comfortable, but hard to complain at this price!

2026-06-01 • via Nuitee
I
Ismeta • family_with_children • de
1
Cons:

Das Bett konnten wir nicht benutzen weil es kaputt war ,somit musste einer von uns andere Unterkunft nehmen.Sauberkeit war Katastrophe.

Unterkunft werde ich nicht weiter empfehlen.

2026-06-01 • via Nuitee
E
Eda • couple • tr
6
Fiyat-performans
Pros:

Otelin konumu çok iyi. 1 hafta arayla 2 defa kaldım. 2. Kalışımda önceki gibi temiz değildi çarşaflar. Çalışanlar yardımseverdi ve her soruma kısa sürede cevap yazdılar. White roomda kaldık.

Cons:

Oda uzun süre konaklamak için çok küçük. Odada ütü ve buzdolabı gibi olanaklar yok.

2026-06-01 • via Nuitee
Šišić • couple • si
9
2026-05-31 • via Nuitee
M
Minka • solo_traveller • hr
3
Pros:

Čisto je bilo u sobi i.kupatilu

Cons:

Hotel se reklamira da kategorije 4 zvjezdice. Boravila sam u mnogim hotelima sa 4* po cijeloj Europi koji se ne mogu porediti da Story hotelom.
Doručka nema, možete kupiti.vaucher za 11KM i doručkovati u obližnjem brunch..
U hotelu ne možete ni.kavu popiti.
Možete si napraviti čaj u sobi. Ima kuvalo za vodu i par vrečica: čaja, meda i šećera

Dosts ju buke tojekom noći zbog blizine ugostiteljskih objelat

2026-05-31 • via Nuitee
M
mahmad imran • family_with_children • gb
10
Pros:

The hotel was in the heart of the old town.
The host was excellent. Arranged to change room.to accommodate wifes health condition.

Rooms were nice and spacious and clean.

Cons:

There is nothing negative to say.
Small minor things bit nothing to complain about

2026-05-30 • via Nuitee
özkan • extended_group • tr
9
Merkezi konum
Pros:

Merkezi konum

Cons:

Olumsuz bir durum yok

2026-05-30 • via Nuitee
A
Ahmet Berke • extended_group • tr
4
2026-05-30 • via Nuitee
V
Vesna • solo_traveller • ba
10
2026-05-29 • via Nuitee
F
Francesco • solo_traveller • it
9
Pros:

Posizione centralissima

2026-05-29 • via Nuitee
D
Deniz • solo_traveller • tr
6
2026-05-29 • via Nuitee
S
Sıdıka Büşra • solo_traveller • tr
8
2026-05-28 • via Nuitee
H
Hakim • couple • lu
10
All in all was an awesome experience
Pros:

The bedroom and everything was amazing, and also Anes and Sara were to friendly and helpful, and they are to kind

Cons:

Nothing

2026-05-27 • via Nuitee