Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 2840 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
A
Albert • solo_traveller • es
8
Pros:

Ubicacio perfecte, al costat del centre historic i de restaurant i bars.

2026-02-14 • via Nuitee
B
Bilal • couple • tr
8
2026-02-14 • via Nuitee
M
Maryam • solo_traveller • gb
7
2026-02-14 • via Nuitee
T
TUĞÇE • couple • tr
10
2026-02-14 • via Nuitee
A
Aydoslu • family_with_children • tr
10
Pros:

Fiyat ve konum olarak mükemmel

2026-02-13 • via Nuitee
D
Dilara • extended_group • tr
8
It was great, we enjoyed, rooms were really nice.
Pros:

Pretty big rooms, an apartment literally. Clean, cozy and great.

Cons:

Some of the tools were not available, a little bit old.

2026-02-12 • via Nuitee
B
Burak • couple • tr
9
2026-02-12 • via Nuitee
A
Ayşegül • extended_group • tr
5
Pros:

Otel idare eder bi oteldi ketilın içinde saç vardı kullanamadık su kaynatamadık , manzara yok kötü bir manzara resmen böyle çöp bahçeye baktık eski yıkık bi bina gibi, banyo iğrenç kokuyor yani artık şehrin kanalizasyonundan mıdır yoksa giderinden mi bilmiyorum ama kötü kokuyor havalandırma var evet okey ama çok da bi işe yaramıyor. Konum olarak gayet iyi bu arada çok merkezde ama işte idare eder bi otel

Cons:

Banyoda ki koku , gider kokusu iğrenç

2026-02-12 • via Nuitee
R
Rahmanovic • solo_traveller • at
8
2026-02-10 • via Nuitee
Y
Yavuz Bahadır • extended_group • tr
9
2026-02-10 • via Nuitee
E
Ekerbiçer • extended_group • tr
6
Pros:

Tesisin konumu güzeldi.

Cons:

Sıcak suyla ilgili bir problem yaşadık. Temizliği orta seviyedeydi.

2026-02-10 • via Nuitee
E
Ece • extended_group • tr
9
It was like “our place”
Pros:

It was so close to the city center we went everywhere by walk. It was pretty clean, they updated us to a better room with the same price. They texted us before we came into the city. If we come again to the city, we will definetely prefer story again.

Cons:

-

2026-02-09 • via Nuitee
E
Erik • solo_traveller • ba
10
2026-02-09 • via Nuitee
B
Bingwu • solo_traveller • fr
10
2026-02-08 • via Nuitee
N
nilay • extended_group • tr
10
Pros:

Çok merkezi bir otel, çalışanlar ilgili ve güleryüzlü

Cons:

Temizlik bir tık daha iyi olabilir, banyo duvarlarının bir tık temizlenmesi gerekir.

2026-02-08 • via Nuitee
E
Ertuğrul Selçuk • couple • tr
9
Güzel
Pros:

Konum süper, fiyat kalite dengesi müthiş, iklimlendirme de harika

Cons:

Temizlik biraz daha iyi olabilirdi

2026-01-31 • via Nuitee
A
andrew • family_with_children • gb
9
Pros:

Perfect location close to everything
Interaction with staff before and during stay
2 bedroomed room very spacious
Great value

Cons:

If i had 1 complaint room was very hot. Bathroom like a sauna

2026-01-31 • via Nuitee
M
monjo oliver • extended_group • es
10
2026-01-30 • via Nuitee
Y
Yusuf Eren • extended_group • tr
10
2026-01-30 • via Nuitee
L
Lara • couple • de
9
2026-01-30 • via Nuitee