Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 3137 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
K
Khalifa • solo_traveller • ae
10
2026-07-17 • via Nuitee
J
Jiangwen • couple • cn
10
闹市中，最安静和干净的住宿。
Pros:

非常安静，位置极好!周边坐公交车非常的近，去萨拉热窝火车站坐公交200米远，在两条主街中间，却一点噪音都听不见!卫生非常好！并且入住前老板给我发了消息，我没注意。非常好，很有家的感觉，会永远记得!

Cons:

没有不满意的。都非常满意!

2026-07-17 • via Nuitee
R
Richard • solo_traveller • gb
9
Great value, great location
Pros:

Location: perfect, right on the edge of the old town, between two museums and less than five minutes walk to where Gavrilo Princip shot the Archduke. Staff: very kind and helpful.

Cons:

Nothing.

2026-07-17 • via Nuitee
M
masaniki2306 • family_with_children • rs
9
Zadovoljni u celosti
Pros:

Lokacijs je izvaredna na par minuta od Bascsrsije

Cons:

Stepenice do sobe

2026-07-16 • via Nuitee
S
Sebahattin • family_with_children • tr
3
Konumu merkezi gezilecek yerlere yürüme mesafesinde fiyat performans oteli çok büyük beklentiniz olmasın
Pros:

Fiyat performans oteli

Cons:

4 Yıldızı karşılamıyor

2026-07-15 • via Nuitee
T
Teresa • solo_traveller • no
6
Pros:

The location was perfect😊

Cons:

The room wasn't very clean.

2026-07-14 • via Nuitee
M
Magdalena • family_with_children • hr
10
Bašćaršiija iza ugla :)
Pros:

Lokacija je izvrsna, vrlo blizu Bašćaršije i kafića a opet dovoljno uvučen da ne smeta buka iz obližnjih kafića. Naša apartman/soba je bila izuzetno prostrana, dvije velike sobe za spavanje, kuhinja i kupaona.
Sobe su bile čiste i uredne. Krevet za naš ukus možda malo premekan.
Kuhinja dovoljno opremljena ako namjeravate kuhati.

2026-07-14 • via Nuitee
G
Giuseppe • family_with_children • it
7
Va bene per una notte.
Pros:

Ottima posizione, camera ampia, prezzo, frigorifero funzionante, camera pulita (a meno della moquette), servizio trasferimento per l'aereoporto.

Cons:

Colazione non disponibile in struttura, aria condizionata non funzionante, moquette sul pavimento della stanza, moquette sporca, bagno maleodorante.

2026-07-13 • via Nuitee
J
János • solo_traveller • hu
9
2026-07-13 • via Nuitee
T
Tatarević Šahin • solo_traveller • ba
9
Pros:

Ogroman apartman i blizina čaršije. Vratit ćemo se ponovo.

2026-07-13 • via Nuitee
V
Volkan • solo_traveller • nl
10
2026-07-13 • via Nuitee
K
Kopylov • solo_traveller • rs
7
2026-07-09 • via Nuitee
N
Nermina • solo_traveller • se
2
2026-07-09 • via Nuitee
A
Alex • solo_traveller • au
10
2026-07-09 • via Nuitee
M
Muzaffer • couple • tr
6
2026-07-09 • via Nuitee
S
Suzana • solo_traveller • ba
10
2026-07-08 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-07-07 • via Nuitee
W
warrick • couple • gb
10
All good. Highly recommended
Pros:

Right in town close to everything. Staff very friendly and helpful. Close to town and our room facing the inner courtyard was surprisingly quiet despite the nightlife nearby. Highly recommended.

Cons:

Nothing

2026-07-07 • via Nuitee
R
Rijad • couple • rs
10
2026-07-06 • via Nuitee
A
aicha • extended_group • fr
9
très bon séjour, un rapport qualité/ prix au top
Pros:

chambre très spacieuse, très propre, l'odeur de la chambre très agréable et apaisante ! personnel très gentil, la localisation, proche du old town

Cons:

le bruit à l'extérieur mais ce n'était pas très génant

2026-07-06 • via Nuitee