Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 3087 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
N
Nikita • solo_traveller • ru
9
2026-06-27 • via Nuitee
S
Sara • family_with_children • it
10
2026-06-26 • via Nuitee
S
Simona • solo_traveller • it
10
Hotel Story: in centro a Sarajevo
Pros:

Large, comfortable room

Cons:

High steps at the hotel entrance

2026-06-25 • via Nuitee
S
Serena • family_with_children • it
8
Pros:

Ottima posizione, camera spaziosissima, staff molto gentile, check in automatico, pulizia sufficiente

Cons:

Non avevamo capito che non si potesse fare colazione in hotel, per noi questo rappresenta uno svantaggio, l'abbiamo fatta fuori acquistando dei coupon alla reception

2026-06-24 • via Nuitee
E
Erkan • solo_traveller • de
2
Pros:

Çarşıya yakın olmasi

Cons:

Odaların çok pis olması halıların banyonun.

2026-06-21 • via Nuitee
S
Sergei • solo_traveller • rs
4
Pros:

Location, beds

Cons:

The kettle didn't work. The shower flooded half the shower room when in use.
There were no people at the reception desk when it was needed during the day, and additional they basically don’t have a night shift

2026-06-21 • via Nuitee
V
Vladimir • solo_traveller • nl
7
Pros:

Location, easy access

Cons:

TV is connected to the Internet trough WiFi so not really usable for streaming services

2026-06-19 • via Nuitee
F
Fahrudin • solo_traveller • de
8
Pros:

Alles Tiptop

2026-06-19 • via Nuitee
I
Inna • couple • ru
9
Pros:

Очень удобно расположен и не было проблем с заселением. Быстро отвечают на все вопросы. Очень просторный номер.

Cons:

Давно пора ремонтировать. Но мы не обращали внимание на такие мелочи.

2026-06-19 • via Nuitee
• couple • tr
8
Pros:

Konum çok iyi, personel ilgili, oda temiz ve rahattı.

2026-06-18 • via Nuitee
D
Djukic • couple • rs
10
2026-06-18 • via Nuitee
S
Sığla • couple • tr
10
2026-06-18 • via Nuitee
R
Radovan • solo_traveller • ch
6
2026-06-17 • via Nuitee
K
Küçükdemir • solo_traveller • tr
10
Pros:

Tertemiz olması mükemmeldi yatak banyo vs her şey hem konforlu hemde temizdi odada özellikle ütü bulundurmaları gerçekten düşünceli olduklarını göstermeye yeter konum mükemmel çarşının içinde ve tüm olanaklar elinizin altında kesinlikle tereddüt etmeden secebilirsiniz

2026-06-15 • via Nuitee
B
Brisida • solo_traveller • al
9
2026-06-14 • via Nuitee
C
Coşkun • solo_traveller • tr
10
Pros:

Konumu temizliği personelin çok yardımcı olmasını herşeye kolay ulaşmamızı sevdim. Keşke daha fazla kalabilseydik dedik kalmadık çünkü tatilimiz bitmişti. Herşey çok güzeldi. Oda o kadar büyüktü ki ferah ferah zaman gecirdik.

2026-06-12 • via Nuitee
M
Melih • couple • tr
1
2026-06-12 • via Nuitee
Şafak • family_with_children • tr
9
Pros:

Konumu muhtesem odalar buyuk

Cons:

Otoparki olmamasi

2026-06-11 • via Nuitee
A
Ahmed • couple • eg
7
Pros:

Perfect location, but needs some updates.
The location of this hotel is amazing—right in the center of everything! Check-in was incredibly smooth, and the staff were very helpful and cooperative. While the cleanliness wasn't the best and the place definitely needs some renovations, the great location and budget-friendly price make up for it.

Cons:

Cleanliness specially carpets

2026-06-11 • via Nuitee
F
Fatma İrem • solo_traveller • tr
10
2026-06-10 • via Nuitee