Hilton Garden Inn Leon Poliforum

Hotels
•
Hilton Garden Inn
9.1 (258 reviews)
Blvd. Adolfo Lopez Mateos 2126 Col. San Isidro jerez , León , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Inconsistent food quality
Issues with pool amenities

Categories

Cleanliness
8.63
Many reviews highlight cleanliness, but some mentioned issues with food quality affecting overall cleanliness.
Service
10
Guests consistently praised the friendliness and helpfulness of the staff.
Location
9.6
Multiple guests noted the good location for events, contributing positively to their stay.
Room Quality
9.14
Rooms were generally described as comfortable and spacious, though opinions on bed quality varied.
Amenities
8.59
Possibilities for improvement noted regarding pool towels and operational amenities.
Value for Money
9.12
Most reviews found value in the service level for the room cost, though breakfast received mixed feedback.
Food and Beverage
8.08
While some enjoyed the buffet, others reported poor quality and items running out.
Overall Experience
9.63
Overall positive experiences with good remarks about staff and facilities, outweighing any negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Convenient Location in León
Located just 1.7 km from Leon Poliforum, Hilton Garden Inn Leon Poliforum offers a range of amenities for a comfortable stay.

Modern Facilities and Services
Guests can enjoy a fitness centre, free private parking, a restaurant, and a bar during their stay. The hotel also provides room service, a 24-hour front desk, and free WiFi for added convenience.

Business and Leisure Options
Whether guests need to catch up on work at the business centre or explore the city with a tour organized by the hotel's tour desk, Hilton Garden Inn Leon Poliforum caters to both business and leisure travelers.

Ready to experience comfort and convenience in León? Book your stay at Hilton Garden Inn Leon Poliforum now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    People no matter the age stay for MXN 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 258 reviews
Cleanliness: 8.63
Service: 10
Location: 9.6
Room Quality: 9.14
Amenities: 8.59
Value for Money: 9.12
Food and Beverage: 8.08
Overall Experience: 9.63
C
Claudia • family_with_children • mx
10
Pros:

La habitación en general es grande y muy bonita, todo genial

2026-03-02 • via Nuitee
G
Gabriela • family_with_children • mx
9
Pros:

Excelente servicio

2026-02-13 • via Nuitee
A
Alcantara • family_with_children • mx
10
Pros:

Todo en general, la atención del personal y la limpieza

2026-02-10 • via Nuitee
R
Rocha Vega • family_with_children • mx
10
Pros:

Esta muy bonito y camas comodas

Cons:

El precio del agua natural

2026-01-31 • via Nuitee
E
Eli • family_with_children • mx
10
Pros:

Tienen instalaciones muy cómodas, limpias y el personal es super amable!

2026-01-30 • via Nuitee
L
Liliana • family_with_children • mx
10
2026-01-25 • via Nuitee
J
Juana • family_with_children • mx
10
EXPECTCULAR
Pros:

SOLO NOS HOSPEDAMOS Y FUE UN EXCLENTE ALOJAMIENTO, DISFRUTAMOS MUCHA LA ESTANCIA DEFINITIVAMENTE CUENDO REGRESEMOS A LEÓN CLARO NOS HOSPEDAMOS NUEVAMENTE, LA HABITACIÓN MUY LIMPIA COMODA MIS HIJOS QUEDARON FACINADOS CON EL HOTEL MIL GRACIAS EL PERSONAL QUE NOS ATENDIO FUE PERFECTO.

Cons:

NO TENGO NADA QUE DECIR AL RESPECTO TODO ESTUVO EXCELENTE, TODO MUY COMODO EL ESTACIONAMIENTO, LA ATENCION EN LA RECEPCION MUY BUENA Y PROFESIONAL.

2026-01-20 • via Nuitee
J
Juan Pablo • solo_traveller • mx
2
Decepcionante
2026-01-20 • via Nuitee
G
Gerardo alonso • family_with_children • mx
10
2026-01-19 • via Nuitee
A
Alan said • family_with_children • mx
10
2026-01-19 • via Nuitee
D
Diana Patricia • extended_group • mx
10
Pros:

Todo

Cons:

El internet un poco lento

2026-01-19 • via Nuitee
R
Rodrigo • family_with_children • mx
10
Excelente ubicacion y precio
Pros:

A una milla de poliforum o el estadio del leon excelente servicio y atencion

Cons:

Todo ok

2026-01-19 • via Nuitee
J
Janet • family_with_children • mx
4
Decepcionante. Mal gastado mi dinero x 5 noches y n
Pros:

Les URGEEEE capacitar a su personal...meseros el encargado un tipo soberbio que parecia que le habias pedido prestado, solo 1 amable y atento..las recepcionistas pesima actitud PESIMA..EL WIFI NUNCAAA EN 5 DIAS FUNCIONO...NUNCAA y solo decian "lo estan checando" pedi 2 ocasiones hielo...y JAMASSS ATENDIERON JAMAS..

Cons:

Corina Servin y Elizabeth Ramirez de recepcion PESIMASSSSSSS PERSONAS ATENCION Y CAPACITACION..la tal Corina me trato como estupida y loca solo por preguntar porque tardaban en darme respuesta sobre mi reservacion y encima se burlaron de manera ironica. Las camas es lo mas horrendo del mundo super gelatinosas imposible descansar.

2026-01-19 • via Nuitee
D
Daniel • family_with_children • mx
10
Pros:

Cargador de auto eléctrico y alberca templada

2026-01-18 • via Nuitee
M
María José • extended_group • mx
10
2026-01-18 • via Nuitee
C
Casillas • family_with_children • mx
10
Pros:

Las instalaciones, el personal

Cons:

Todo excelente

2026-01-17 • via Nuitee
L
Leticia • family_with_children • mx
10
Tranquilidad
Pros:

Bien ubicado

Cons:

gracias

2026-01-15 • via Nuitee
E
Eduardo • couple • mx
10
2026-01-15 • via Nuitee
V
Vanessa • family_with_children • mx
9
2026-01-14 • via Nuitee
A
Araceli • family_with_children • mx
9
Pros:

El espacio y la limpieza de la habitación

2026-01-12 • via Nuitee