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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Allergy-free room
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Kid meals
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Shared kitchen
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Evening entertainment
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Baby safety gates
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Personal trainer
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Aerobics
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Game drive nearby
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Sheratton Regency Hotel in Mombasa offers a luxurious stay with spacious rooms featuring modern amenities like flat-screen TVs, air conditioning, and private balconies in selected rooms. The hotel's convenient location near Mombasa Train Station makes it a perfect choice for travelers looking to explore the city.
Relaxing Outdoor Pool and Restaurant
Guests can unwind by the outdoor swimming pool or enjoy delicious meals at the on-site restaurant. The hotel's serene ambiance and impeccable service ensure a memorable dining experience for visitors.
Convenient Facilities and Nearby Attractions
With free WiFi, room service, and a 24-hour front desk, Sheratton Regency Hotel caters to guests' every need. Explore popular attractions like Fort Jesus, Mombasa Golf Club, and Uhuru Garden located near the hotel, offering a perfect blend of leisure and convenience.
Ready to experience luxury and comfort in Mombasa? Book your stay at Sheratton Regency Hotel now!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 7 years old stay for US$10 per person per night when using an available extra bed.
People 8 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The room was clean and bed was completely comfortable
Liked everything about hotel
Wonderful helpful staff. Clean. Secure. Good breakfast.
The bathroom - no mirror, no shower curtain.
Noise from the nightclub under the hotel was disturbing.
Noise at club zero4 below is just too much until morning.
Noise from club zero4 below is just too much until morning. You will NOT sleep at all.
Lyxig reception och frukosten var över förväntan. Bra och roligt läge mitt i stan. Lätt att ta en tuktuk utanför hotellet. Fräscha allmänna ytor!
Vi hade endast en handduk i rummet, någon hade sovit ovanpå överkastet innan vi kom in. Vattenfläckar eller något fanns på lakan och överkast samt tom vattenflaska. Badrummet var som förväntat av priset. En klubb ligger under och gör att man inte ens kan sova med öronproppar tyvärr. Vi älskar klubbar och musik men här hördes låtarna som om vi var i rummet. Inget att rekommendera för känsliga eller de som behöver sova.
Para lo que vale está bien pero no repetiría, estoy acostumbrado a más higiene
Estaba sucio y mal cuidado el alojamiento, las zonas comunes estaban bien
Beds were comfortable, AC working well.
Dirty and old furniture-sofa, carpet and curtain
The cleanliness, staff and value.
The noise from the club next door, we couldn’t sleep all night until the club is finished.
Staff was great and welcoming, breakfast was good and the room was clean. Thanks God I also had air condition in room Mombasa is very hot.
Mombasa is very hot
Receptionists were very kind
rooms are tiny and not well maintained...needs renovation
Location
friendly staff, nice location, room was clean, AC worked, breakfast was ok but nothing amazing.
no fault of the hotel but the room with the balcony faced the very noisy main street, there's also a music venue around the corner that played music deep into the night and a mosque that sang all night.
Wie immer alles super
Passt alles, jedes Mal
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