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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Parking
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Allergy-free room
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Kid meals
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Shared kitchen
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Evening entertainment
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Baby safety gates
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Personal trainer
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Aerobics
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Game drive nearby
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Sheratton Regency Hotel in Mombasa offers a luxurious stay with spacious rooms featuring modern amenities like flat-screen TVs, air conditioning, and private balconies in selected rooms. The hotel's convenient location near Mombasa Train Station makes it a perfect choice for travelers looking to explore the city.
Relaxing Outdoor Pool and Restaurant
Guests can unwind by the outdoor swimming pool or enjoy delicious meals at the on-site restaurant. The hotel's serene ambiance and impeccable service ensure a memorable dining experience for visitors.
Convenient Facilities and Nearby Attractions
With free WiFi, room service, and a 24-hour front desk, Sheratton Regency Hotel caters to guests' every need. Explore popular attractions like Fort Jesus, Mombasa Golf Club, and Uhuru Garden located near the hotel, offering a perfect blend of leisure and convenience.
Ready to experience luxury and comfort in Mombasa? Book your stay at Sheratton Regency Hotel now!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 7 years old stay for US$10 per person per night when using an available extra bed.
People 8 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nothing
Everything
La amabilidad del personal y la ubicación muy cerca al tren
Muchas cosas, hay karaoke y fiesta al lado hasta tarde en la madrugada, pero en general por una noche es perfecto, máximo dos noches. Pero mas no es recomendable.
Staff were friendly, ready to help maintenance guy really tried to explain why lock wasn't working
Balcony lock wasn't working, breakfast was limited towels and duvets were on request...my kids enjoyed a bit . Improve on the above and Sheratton will be the best place ever . See you next time
Dass ich schon früh um 7:00 Uhr einchecken konnte - Danke an die Rezeption!
Der Pool war sauber, nur wenige Stadthotels bieten das für den Preis. Gute Dusche mit warmen Wasser.
Das Zimmer war sauber, aber nur "Basic". Es gibt einen Wasserkocher, aber weder Kaffee noch Tee und keine Tassen auf dem Zimmer. Der TV funktionierte nicht - habe den aber auch nicht gebraucht.
It's the best located hotel you can imagine, for old town, shopping, food, anything really. The breakfast buffet is very good and the staff is absolutely lovely. The pool on top of the building, with a cool view of Mombasa, is a nice bonus too. I feel I would have liked to stay a bit longer!
Das Personal war sehr freundlich. Der Pool im 8. Stock war toll mit rundum Blick um das Hotel.
Der Zustand des Hotels ist nich Sheraton like. Am Waschbecken wie auch am Spiegel gab es kein Licht. An der einen Seite des Bettes gab es keinen Nachttisch um Sachen abzulegen. Die Möbel hatten sehr heftige Verbrauchsspuren.
The room was clean and bed was completely comfortable
Liked everything about hotel
Wonderful helpful staff. Clean. Secure. Good breakfast.
The bathroom - no mirror, no shower curtain.
Noise from the nightclub under the hotel was disturbing.
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