Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Decent breakfast
Cons:
Noise from nearby clubs
Dirty and old furniture
Small and poorly maintained rooms

Categories

Cleanliness
5.55
Multiple comments indicate dirtiness and old furniture.
Service
8.55
Staff were generally described as friendly and helpful.
Location
8.55
Many reviews appreciate the location's accessibility and convenience.
Room Quality
5.55
Issues with small, poorly maintained rooms and old facilities were noted.
Amenities
6.55
Amenities like breakfast were positively mentioned, but some missed modern conveniences like smart TVs.
Value for Money
6.05
General sentiment indicates mixed reviews regarding value for the price.
Food and Beverage
6.05
Food quality varied, with buffet being decent but a la carte options criticized.
Overall Experience
6.75
Average rating reflects mixed experiences detailed across all reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:31

Property Description

Luxurious Accommodation
Sheratton Regency Hotel in Mombasa offers a luxurious stay with spacious rooms featuring modern amenities like flat-screen TVs, air conditioning, and private balconies in selected rooms. The hotel's convenient location near Mombasa Train Station makes it a perfect choice for travelers looking to explore the city.

Relaxing Outdoor Pool and Restaurant
Guests can unwind by the outdoor swimming pool or enjoy delicious meals at the on-site restaurant. The hotel's serene ambiance and impeccable service ensure a memorable dining experience for visitors.

Convenient Facilities and Nearby Attractions
With free WiFi, room service, and a 24-hour front desk, Sheratton Regency Hotel caters to guests' every need. Explore popular attractions like Fort Jesus, Mombasa Golf Club, and Uhuru Garden located near the hotel, offering a perfect blend of leisure and convenience.

Ready to experience luxury and comfort in Mombasa? Book your stay at Sheratton Regency Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.7
Based on 284 reviews
Cleanliness: 5.55
Service: 8.55
Location: 8.55
Room Quality: 5.55
Amenities: 6.55
Value for Money: 6.05
Food and Beverage: 6.05
Overall Experience: 6.75
F
Frank • couple • de
6
2026-09-09 • via Nuitee
P
Pano Nikito • solo_traveller • gr
10
Pros:

It was a well serviced hotel and the staff was really nice. Breakfast was excellent.

2026-09-09 • via Nuitee
R
Rebekka • solo_traveller • ch
4
Would not recommend
Cons:

It was very loud. The bathroom had a weird smell. The rooftop with the pool was absolutly discusting (towls laying around, food ln the floor..). Same at the breackfast hall - there was dood from the last evening standing around. Also Breackfast was not ready at 6am even though I told them in the evening before that I had to leave early.

2026-09-08 • via Nuitee
M
Mwapa • solo_traveller • in
4
Cons:

Loud music from a club nearby

2026-08-28 • via Nuitee
C
Cornelia • family_with_children • ch
7
Praktisch für Einkauferledigungen in der Stadt und gleichzeitig für Kinder Spass mit Pool.
Pros:

Gute Lage. Freundliches Personal. Service gut. Wasser könnte zum Duschen wärmer sein.

Cons:

Kopfkissen unter den Überzug nicht schöne. Wechsel notwendig.

2026-07-15 • via Nuitee
M
Moses • solo_traveller • ke
6
2026-07-10 • via Nuitee
B
BAARIU • solo_traveller • ke
8
Pros:

It was a great place to spend the night. Their meals were good 👍

2026-07-07 • via Nuitee
A
Affordable hotel • solo_traveller • gb
10
Pros:

Exceptional staff who are very friendly & breakfast that I always enjoy.

Cons:

The nearby mosque is very loud but there is nothing that the hotel can do about that.
Also occasionally the club in the same building plays music late

2026-07-01 • via Nuitee
J
Jabes • solo_traveller • ke
7
I enjoyed my stay in the hotel. The room and bedding were excellent. The breakfast was top notch
Pros:

Service was good. The staff are very friendly.

Cons:

There was a lot of noise coming from nearby clubs through out the night. You may need to install sound barring windows to help filter the noise. The noise is rather too much.

2026-06-25 • via Nuitee
M
Mercedes • solo_traveller • es
10
Pros:

El trato de sus trabajadores

2026-06-20 • via Nuitee
A
Adrian • solo_traveller • es
10
Pros:

El trato son gente amable adorable

2026-06-20 • via Nuitee
B
Bernhard Zenker • solo_traveller • de
3
2026-06-08 • via Nuitee
H
Harald • solo_traveller • de
9
2026-06-04 • via Nuitee
J
Julia • couple • gb
1
Terrible
Pros:

Nothing

Cons:

Everything

2026-05-23 • via Nuitee
S
Sohibnazar • solo_traveller • tj
1
2026-05-23 • via Nuitee
M
Mwandau • solo_traveller • de
6
2026-05-15 • via Nuitee
G
George • solo_traveller • ke
4
2026-05-11 • via Nuitee
A
Abdulkareem Abdalaziz • solo_traveller • sd
5
2026-05-06 • via Nuitee
L
Laura • couple • ch
5
Excelente personal, perfecto para una noche
Pros:

La amabilidad del personal y la ubicación muy cerca al tren

Cons:

Muchas cosas, hay karaoke y fiesta al lado hasta tarde en la madrugada, pero en general por una noche es perfecto, máximo dos noches. Pero mas no es recomendable.

2026-04-18 • via Nuitee
C
christos • family_with_children • gr
8
2026-04-16 • via Nuitee