Ozturk Hotel

Hotels
8.6 (185 reviews)
Pamuk Mah. Fevzi Cakmak Cad. 33/2 Pamukkale , Pamukkale , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Enjoyable amenities
Cons:
Cleanliness issues
Staff language barriers
Noise disturbances

Categories

Cleanliness
6.98
Several reviews mention cleanliness issues with dirty rooms and amenities.
Service
9.45
Most guests had positive interactions with friendly and helpful staff.
Location
8.99
Conveniently located near Pamukkale, but noise issues mentioned.
Room Quality
7.44
Rooms have basic standards, but some complaints about cleanliness and condition.
Amenities
8.97
Pool and other amenities are enjoyed, but cleanliness of the pool loungers was criticized.
Value for Money
8.93
Hotel offers good pricing for accommodations.
Food and Beverage
9.08
Not specifically mentioned, defaulted to target rating.
Overall Experience
8.95
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:21

Property Description

Family-Run Hotel in Pamukkale

Travertine Views and Ancient Wonders: Just a short walk from the famous travertines and Hierapolis, shah sultan Ozturk Hotel offers a charming stay with a view.

Charming Rooms and Outdoor Dining: Relax in air-conditioned rooms with private balconies overlooking the lush garden. Indulge in delicious homecooked meals under the grape vine arbor at the outdoor restaurant.

Convenience and Relaxation: Explore the nearby hot springs and city center, then unwind by the outdoor pool. With free Wi-Fi and on-site parking, your stay is sure to be hassle-free.

Book now for a memorable stay at shah sultan Ozturk Hotel in Pamukkale!

Important information:

Please note that guests are not allowed to do laundry by hand at the premises.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DNZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 185 reviews
Cleanliness: 6.98
Service: 9.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 8.95
A
Ana family_with_children de
4
Rude staff
Cons:

The staff doesn't speak any languages, one of them very little English, but it's better if they didn't. They were extremely rude and tried to scam us. We had some questions about what excursions we could take or where the bus stop was, but they gave us very rude answers and refused to help us. The hotel isn't bad, although the pool loungers are too dirty to lie on; they haven't been washed in years, and the small bottles of hand sanitizer were almost empty.

2026-01-19 via Nuitee
P
Plochev extended_group bg
10
Чудесен!
Pros:

Гостоприемно посрещане, с хазяйна станахме приятели :) Помагаше ни за всичко, препоръчваше обекти за посещение, пазар, храна... и от всичко останахме доволни!

2025-10-08 via Nuitee
M
Manal couple ma
8
2025-09-19 via Nuitee
S
Sabater family_with_children fr
9
2025-09-18 via Nuitee
C
Carine couple fr
7
Pros:

Hôtel correct pour le prix (très bon marché) avec en plus une grande piscine

2025-09-13 via Nuitee
A
ANA MARIA couple ro
10
2025-08-31 via Nuitee
A
Anton family_with_children tr
7
A good, basic place to stay for a couple of nights
Pros:

We stayed in a two-bedroom house located in front of the hotel building (with standard rooms). It was a separate building but had the same access to the pool, with private kitchen, and terrace. It seems this house is shared with the hotel owners (the family who runs the business), but it has its own section, so there was no disturbance.

If you don’t have a car, it’s only a 5-10 minute walk from the main entrance to Pamukkale, so the location is convenient. The pool was clean and comfortable for swimming. It is good place to stay for the price, especially considering that many hotels in Pamukkale are quite old and not well maintained, and if you are nor a luxury addicted tourist :)

Cons:

The kitchen, its accessories, and the bathroom could be cleaner and better maintained.

2025-08-21 via Nuitee
V
Vale couple it
9
Pros:

Piscina super piacevole visto il caldo dopo le varie visite ai siti archeologici della zona. Host super disponibile e ospitale, ci ha dato consigli su orari di visita e altre informazioni da local.

2025-08-19 via Nuitee
V
Verified traveler
8
Gürültü dışında sorun yok.
Pros:

Güzel otel tercih edilir, çalışanları gayet ilgili ve güler yüzlü, tek derdim gürültüydü. Nereden geldiğini anlamadığım ses nedeniyle uyuyamadım. Temizdi, yatakları da rahattı, hizmet te bence yeterliydi.

2025-08-18 via Nuitee
S
Safiye
2
Pros:

Ailecek bir geceligine Pamukkale‘yi ziyarete geldik ve konaklamak icin bu oteli sectik.
Maalesef ne temizligi vardi, ne de herhangi baska bir positif tarafi. Odalar küf icinde, buzdolabi küflü ve kirliydi. Yataklar cok eski ve genel olarak 80€‘yu hak edecek bir durum yoktu.
Sadece Pamukkale’ye yakin olmasi positif idi.

2025-08-17 via Nuitee
M
maria couple es
10
2025-08-16 via Nuitee
B
baumer couple ro
1
2025-08-12 via Nuitee
A
Ana couple es
10
Perfect stay in Pamukkale
Pros:

Absolutely perfect stay! The owner is incredibly kind and helpful, made us feel super welcome from the start. The pool was a total lifesaver during the crazy August heat. The location is peaceful but still close to everything, we walked everywhere with no problem. Honestly, we didn’t miss a thing. Thanks so much for everything!

2025-08-09 via Nuitee
M
Mustafa
10
Pros:

Personal Güler yüzlü samimi kişiler, Otelde bir gece kaldık Temiz ve hijyenik. Aileniz ile güvende alabileceğiniz küçük şirin bir Otel.

2025-07-31 via Nuitee
M
Melih friends
10
Pros:

Die Mitarbeiter sind sehr nett und Hilfsbereit

2025-07-21 via Nuitee
G
Gregory young couple us
8
Very good
2025-06-28 via Nuitee
P
Peter
8
Pros:

Es war für mich eine Oase

2025-06-16 via Nuitee
M
Magdalena
10
Pros:

Bardzo przyjemne miejsce. Apartament czysty i przytulny.

2025-06-14 via Nuitee
Ömer Faruk family
10
Pros:

Overall, we were very satisfied with our stay. The owner was very helpful and attentive. The location is great, within walking distance to Pamukkale. The hotel also has its own outdoor pool. It's definitely a great value-for-money hotel. Thank you for everything!

2025-06-10 via Nuitee
M
Maarten young couple be
10
Exceptional
Pros:

An incredibly good breakfast, thanks again!

2025-06-04 via Nuitee