Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful views
Comfortable rooms
Great amenities
Cons:
Air conditioning needs improvement

Categories

Cleanliness
8.1
The air conditioning needs improvement; some cleanliness concerns were noted.
Service
9.6
Excellent treatment from staff, very accommodating and welcoming.
Location
9.1
Beautiful mountain views and a great location near historical grounds.
Room Quality
8.6
Very comfortable rooms with modern amenities.
Amenities
9.1
Great amenities including a clean pool, jacuzzi, and a beautiful garden.
Value for Money
9.1
Overall great experience that justifies the price.
Food and Beverage
8.6
Food was well-prepared and of good quality.
Overall Experience
9
An incredible stay with so many positive aspects; will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:16

Property Description

Luxurious Accommodation
Hotel Santo Cerro Natural Park offers comfortable rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for a relaxing outdoor experience.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant serving a variety of cuisines including American, Caribbean, and Spanish. Special dietary requests can be accommodated, ensuring a satisfying dining experience for all guests.

Relaxation and Recreation
Unwind in the hot tub or hot spring bath, enjoy a game of billiards or table tennis, and explore the area with convenient car hire services. With an outdoor pool, children's playground, and entertainment options like a kids' club, Hotel Santo Cerro Natural Park caters to guests of all ages.

Book now for an unforgettable stay at Hotel Santo Cerro Natural Park in Santo Cerro!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 86 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9
B
Barry • solo_traveller • us
4
not relaxing
Pros:

breakfast was great

Cons:

The initial room i was given smelled of mold and had an old washer dryer sitting outside the door. I asked for a new room and had to pay more. They were under construction in the kitchen, music was left on loud. They are adding a parking lot to the lower area so that was under construction as will and did not stop until 10 PM. Thank heavens I had my noise blocker.
They call themselves a natural park. It is far from that, it is a series of buildings which they have managed to plant well. It was not as they portray it. Good for a night to break the drive up and that is it.

2026-03-08 • via Nuitee
C
Cepeda • couple • pr
5
2026-03-03 • via Nuitee
J
Jenipher • couple • pr
7
Pros:

La vista y ubicación estuvieron bien.

Cons:

La habitación estaba cerca de la cocina y se metía el olor, era pequeña, y el agua caliente no duraba ni 2 minutos

2026-03-03 • via Nuitee
R
Robert • couple • ca
7
2026-02-28 • via Nuitee
W
Wagner ramon • couple • do
10
2026-02-26 • via Nuitee
R
Rewel • couple • do
9
Pros:

Great view and staff

2026-02-23 • via Nuitee
E
Elvis Toribio • extended_group • do
10
El lugar PERFECTO
Pros:

Todo sin excepción

El mejor lugar para reflexionar descansar disfrutar

Cons:

Todo me gusto

2025-09-16 • via Nuitee
J
Juan Marino • extended_group • do
10
Pros:

Trato excelente, muy limpio

2025-09-08 • via Nuitee
O
Osvaldo Páez • solo_traveller • do
8
2025-09-04 • via Nuitee
D
Dioris • extended_group • us
7
Pros:

Beautiful views and service

2025-08-31 • via Nuitee
N
Naomi R. • couple • do
10
INCREIBLE
Pros:

Hermoso lugar, demasiado acogedor, su gente, los dueños, la piscina, la vista INCREIBLE, la comida riquísima.

2025-08-31 • via Nuitee
S
Segura • couple • us
8
Tranquila
Pros:

El trato amable del personal

Cons:

El aire acondicionado necesita nejorar

2025-08-30 • via Nuitee
G
Gonzalez • family_with_children • us
10
Pros:

The hotel stay felt very warm and welcoming. They treated us like family. I will definitely cherish every moment and will return again. Exceptional.

Cons:

N/A

2025-08-26 • via Nuitee
G
Giglio • family_with_children • us
10
Pros:

I own a banana tree but have never seen a banana tree big with so many bananas. Same with the avocados just so many avocados. Not only was I happy but I know the trees are happy in their natural habitat. Beautiful mountain view and the unit is very modern.

2025-08-22 • via Nuitee
P
Prince • solo_traveller • us
5
2025-08-21 • via Nuitee
Ángel • couple • pr
10
Cerro Santo!
Pros:

Posee una vista espectacular, cómodas habitaciones y limpias. El lugar es agradable y acogedor.

Cons:

Nada de que quejarme

2025-08-19 • via Nuitee
V
Verified traveler
10
Pros:

The stay was excellent. The staff,the food the surrounding was great. No problems going back again.

2025-08-15 • via Nuitee
R
Ronald
8
Pros:

Very nice property excellent and I mean excellent staff and proprieters awesome views but besides the GEICO's on the ceiling and the electricy

2025-08-14 • via Nuitee
F
frederic • family_with_children • do
10
Superbe !
Pros:

Un hôtel calme, vert, avec une piscine, en pleine nature, idéalement bien placé en haut d'une colline avec une vue panoramique époustouflante. L'endroit est sécurisant avec un parking privé.
Le personnel aimable fait tout son possible pour en faire un séjour très agréable, toujours disponible, toujours heureux de vous aider, polis et expérimentés. Un environnement très accueillant et très reposant.
Boissons, thé, café sont disponible. L'immense jardin pour se promener est un plus, la piscine est propre et le jacuzzi au top. Un billard est disponible ainsi qu'un grand trampoline !
Nous avons dîné au restaurant une fois et c'était très bien préparé. La chambre était très confortable, propre, avec de l'eau chaude, un frigo et un micro-ondes.
L'emplacement est à seulement 15mn de voiture de la grande ville, des supermarchés, restaurants...
Bref, nous y reviendrons certainement.

2025-08-13 • via Nuitee
D
Darlyn • couple • do
7
Cons:

Cleanliness

2025-08-11 • via Nuitee