Dialoog Banyuwangi

Hotels
9.4 (347 reviews)
Jl. Yos Sudarso Klatak , Banyuwangi , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Cleanliness of the rooms
Excellent views
Cons:
Slow service at breakfast
Inadequate amenities
Food taste could be improved

Categories

Cleanliness
9.23
The suite room is very clean, but some guests experienced service-related issues that could affect the perception of cleanliness.
Service
9.9
Most reviews highlight friendly and attentive staff, with a consistent emphasis on the professionalism and honesty of the team.
Location
9.74
The location is strategic and easy to reach, providing excellent views and accessibility.
Room Quality
9.69
The suite offers an amazing beach view, plenty of sunlight, and is described as comfortable and spacious.
Amenities
8.72
Although some amenities are appreciated, guests suggest adding more items like a comb or laundry bag for convenience.
Value for Money
9.68
Considering the services and location, this hotel offers good value for both vacations and business stays.
Food and Beverage
8.23
A varied breakfast menu was noted, but some guests found it lacking in taste, indicating room for improvement.
Overall Experience
10
Despite minor issues, guests are overwhelmingly positive about their experiences and express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Luxurious Accommodation
Dialoog Banyuwangi, located just 11 km from Watu Dodol, offers a luxurious stay with free bikes, private parking, an outdoor pool, and a fitness centre. The air-conditioned rooms feature modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with a bidet.

Delectable Dining Options
Indulge in a delightful culinary experience at the on-site restaurant, serving buffet or à la carte breakfast options. Enjoy room service or explore nearby dining choices.

Convenience and Comfort
With a 24-hour front desk, free WiFi, and a garden for relaxation, Dialoog Banyuwangi ensures convenience at every turn. Explore the area by cycling or opt for car hire services available at the hotel.

Book now for a memorable stay at Dialoog Banyuwangi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWX

Location

Guest Reviews

9.4
Based on 347 reviews
Cleanliness: 9.23
Service: 9.9
Location: 9.74
Room Quality: 9.69
Amenities: 8.72
Value for Money: 9.68
Food and Beverage: 8.23
Overall Experience: 10
C
carlota solo_traveller it
9
Fantastico soggiorno rilassante post vulcano
Pros:

Posto bellissimo e curato, personale gentile

Cons:

Tutto mi è piaciuto

2026-08-09 via Nuitee
F
FILHOLS solo_traveller fr
10
Hôtel avec magnifique jardin donnant sur la mer
Pros:

Superbe jardin, fleuri, avec vue sur mer et Bali.
Magnifique piscine à débordement.
Personnel dynamique, professionnel et à l'écoute.

Cons:

Breakfast en dessous des hôtels similaires. Pas de plage.

2026-08-08 via Nuitee
B
Bertrand extended_group fr
9
Très bien
Pros:

la piscine face a la mer et Bali
la chambre moderne
le petit déjeuner buffet
les cocktails au bar le soir

Cons:

pas de souplesse pour changer une réservation via booking

2026-08-08 via Nuitee
6
658anggig Family
10
A Perfect Beachfront Getaway
Pros:

I had a wonderful stay at Dialoog Banyuwangi with my family. The hotel has a beautiful beachfront location and a relaxing atmosphere. The room was clean, spacious, and comfortable. The staff were friendly, helpful, and always greeted us with a smile. The breakfast offered many delicious choices, and the facilities were well maintained. Overall, it was a memorable experience, and I would definitely recommend this hotel to anyone visiting Banyuwangi.

2026-08-07 via Tripadvisor
I
Isabel solo_traveller de
10
Pros:

Super Anlage
Gutes Essen
Sehr nettes Personal
Traumhaft schön
Kostenloses Upgrade in eine Suite

2026-08-07 via Nuitee
3
322srip Family
10
Excelence services
Pros:

Nice n relax situation and hospitality also

2026-08-06 via Tripadvisor
1
147maartent Family Amsterdam, North Holland Province
10
East Java jewel
Pros:

From the moment we arrived till the moment we left we were amazed by the property, its facilities and the kindness of the staff,
Great rooms, superb pool with view on Bali, wonderfull gardens, great food, very clean and friendlies staff. Look no further if you look for a stay in East Java,

We stayed here for a early morning visit to Ijen Vulcano and wished we would have stayed a night longed

2026-08-06 via Tripadvisor
A
AURELIE family_with_children fr
10
2026-08-05 via Nuitee
A
A171LSabdullaha Couples
10
Great views. Excellent facilities. Wonderful staff.
Pros:

The sea views overlooking Bali was superb, including the infinity pool. The Garden views were also very nice. The onsite restaurant was Excellent. The staff were extremely helpful and friendly.

2026-08-04 via Tripadvisor
V
virgil family_with_children fr
9
Nous étions juste de passage avant d’aller sur Bali et après un long périple sur java. Cet hôtel a été idéal pour marque
Pros:

La qualité des équipements la beauté de l’hôtel le personnel au petit soin

Cons:

La plage

2026-08-02 via Nuitee
Y
yunizartriadip Couples
10
Services
Pros:

All staff are frendly, checin process was very fast and we were given early check-in

2026-07-29 via Tripadvisor
G
GoPlaces49026393541 Family Bali
10
Warm Service
Pros:

thank you team for the sweet gesture, my parents are happy!

2026-07-26 via Tripadvisor
7
731febrians Family
10
Amazing!
Pros:

Our stay at Dialoog Banyuwangi was a truly enjoyable one.
Especially we got a free upgrade to a Suite Room. We booked a Deluxe Garden King, but they upgraded our room!
The check-in process was smooth thanks to Sherly (if I'm not wrong to write her name).
The views from the room and surrounding area are breathtaking! The nature and the aesthetics buildings, room, ect.
The area is peaceful, The atmosphere, and everything was great!

And perhaps we were lucky, we visited on a weekday and during the low-season. So we were able to enjoy the hotel to the fullest!
We will definitely back to this hotel if we have the opportunity to visit Banyuwangi again, and I would 100% recommend it to my family and friends!

The only thing missing in this room is a refrigerator! It would be perfect if there was a refrigerator in this room.

2026-07-23 via Tripadvisor
N
NorthStar51063687532 Couples
10
Great view and hospitality!
Pros:

My wife and I do a road trip to celebrate our birthdays. We are choosing BANYUWANGI as a destination, starting from the south road going to Pulau Merah, exploring Djawatan magical forest, and Dialoog will be our last destination to recover before we go back to Surabaya from the north road.

We will stay here for 2 nights, 21-23 Juli 2026. The view is very great, and the hospitality is excellent; you will feel at home here as a community. The pool, lighting, and shower were perfect.

The food was great too; the staff was very kind.

Special thanks to Pak Aji, who upgraded our room for one night to a suite. I did not know why Pak Aji approached us at breakfast and offered to upgrade us to a suite it just random or an instinct? Otherwise, that was very meaningful for my wife and me because it was our birthday, 22 July (my wife and I have the same birthday 😅). I will not forget that.

Someday I will comeback with all my family to stay here again.

2026-07-22 via Tripadvisor
R
R6069IIverac Solo travel
10
Best stay in Banyuwangi
Pros:

Very nice stay and friendly staff 😊
Thanks to the fnb crew vanida (if i’m not mistaken) and cingcing for being helpful, and lucky for his travel recommendation.

Room is clean comfy and spacious for a solo guest 😊

Would definitely come back for next visit in Banyuwangi

2026-07-21 via Tripadvisor
A
ades946 Family
10
eco-friendly hotel with one of the most breathtaking sunrise views in Banyuwangi
Pros:

A modern, eco-friendly hotel with one of the most breathtaking sunrise views in Banyuwangi. 🌅

From the moment we arrived, everything felt warm and welcoming. The check-in process was incredibly fast and personalized, complete with a refreshing welcome drink. The front desk team was exceptionally friendly and went above and beyond—even when a courier delivered a birthday gift for my daughter, they kindly brought it all the way to our room.

The rooms are compact yet comfortable. I highly recommend booking at least a Deluxe Sea View room so you can wake up to the spectacular sunrise or simply relax on the balcony while enjoying the stunning views of the Bali Strait.

Our stay became even more memorable when the hotel surprised my daughter with a birthday cake during breakfast, as we were celebrating her birthday. It was such a thoughtful gesture that made our family feel truly special.

Breakfast was enjoyable with a good selection of dishes, though I would love to see more authentic Banyuwangi specialties added to the menu.

One suggestion for improvement would be to offer more kids’ activities, so families can spend more time enjoying the hotel without needing to go out. It would also be great to have more bicycles available for guests.

Overall, we had a wonderful stay and created beautiful family memories. We would definitely return the next time we visit Banyuwangi. Highly recommended for anyone looking for a relaxing getaway with amazing hospitality and unforgettable sunrise views.

2026-07-20 via Tripadvisor
A
Andrea couple de
10
Perfekter Aufenthalt mit traumhaftem Blick auf Bali
Pros:

Wir hatten einen rundum perfekten Aufenthalt und können dieses Hotel uneingeschränkt weiterempfehlen!
Schon bei unserer Ankunft wurden wir herzlich empfangen und sogar kostenlos auf eine wunderschöne Suite upgegradet. Die Suite war großzügig, sehr geschmackvoll eingerichtet und bot einen traumhaften Blick auf das Meer und hinüber nach Bali – ein echtes Highlight.
Das gesamte Hotel war außergewöhnlich sauber und sehr gepflegt. Besonders die weitläufige Außenanlage mit dem großen Pool hat uns begeistert. Hier konnten wir nach unseren anstrengenden Touren vor der Ankunft in Banyuwangi wunderbar entspannen und die herrliche Aussicht auf Bali genießen, bevor es für uns mit der Fähre weiterging.
Ein besonderes Lob gilt dem gesamten Team. Alle Mitarbeitenden waren ausnahmslos freundlich, aufmerksam und hilfsbereit. Während unseres Aufenthalts kam es zu einem kleinen medizinischen Notfall, und das Personal war sofort zur Stelle. Die schnelle, professionelle und fürsorgliche Unterstützung hat uns sehr beeindruckt und uns ein großes Gefühl der Sicherheit gegeben. Dafür möchten wir uns noch einmal ganz herzlich bedanken.
Auch kulinarisch hat das Hotel überzeugt. Sowohl das Frühstück als auch das Abendessen waren abwechslungsreich, sehr lecker und von hoher Qualität.
Das Hotel bietet zudem verschiedene interessante Ausflüge an. Diese konnten wir zwar nicht nutzen, da wir bewusst ein paar entspannte Tage am Pool verbringen wollten, das Angebot klang jedoch sehr attraktiv.
Die Lage ist ebenfalls ideal – das Fährterminal nach Bali ist in wenigen Minuten erreichbar und damit perfekt für alle, die ihre Indonesienreise nach Bali fortsetzen möchten.
Vielen Dank an das gesamte Team für diesen wunderbaren Aufenthalt. Wir würden jederzeit wiederkommen und können dieses Hotel ohne jede Einschränkung empfehlen!

Cons:

nichts :)

2026-07-20 via Nuitee
G
ghiffarw Family
6
High Expectations for Banyuwangi’s 'Best Hotel', But the Hospitality Was Nothing Special
Pros:

As a guest who booked your highest room category the Suite Room. I arrived with high expectations, given Dialoog’s reputation for having the best hospitality in Banyuwangi. Unfortunately, my actual experience was quite the contrary and rather disappointing, as the service felt very mediocre and nothing special.
There are several crucial points regarding the hospitality and facilities that I believe urgently need to be improved:
1. Pre-Arrival & Welcome Check-in Process:
For a hotel of this caliber and a premium room category, there should be a proactive approach from the hotel team prior to the guest's arrival (for instance, via WhatsApp confirmation regarding the estimated time of arrival). This is essential to ensure guests feel warmly welcomed from the very beginning.
2. Lack of In-Room Escort for Suite Guests:
Upon completing the check-in process, I was not escorted to my room. For the highest tier room category, it is standard practice to have a staff member accompany the guest to the room to explain the facilities available both inside the room and across the hotel premises.
3. Breakfast Time Coordination:
The restaurant team should proactively inquire about or confirm the guest's preferred breakfast time during check-in. This would allow for better seating arrangements and capacity management at the restaurant, ensuring guests do not feel neglected.
4. Room Cleanliness:
I found several dead insects on the bedroom floor. This was highly bothersome and certainly does not align with the cleanliness standards expected of a Suite room.
5. Quality of Amenities:
The amenities provided in the room felt very basic and standard. They lacked the premium or luxurious touch that should naturally complement the hotel's best room category.
Booking the highest room tier was a demonstration of my trust in the Dialoog brand. However, the lack of personalized hospitality made my stay feel quite underwhelming.
I sincerely hope this feedback serves as a serious evaluation for the management to improve service standards, particularly for guests staying in premium rooms.
Thank you for your time and attention to this matter.

2026-07-19 via Tripadvisor
R
robbys221180 Business
10
Best View Hotel
Pros:

Best pool view, nice staff, and there are many choices of food on breakfast.

2026-07-18 via Tripadvisor
L
lutvitae Couples
10
Wonderful hotel in Banyuwangi
Pros:

The room was spotless, spacious and very comfortable. The staff were friendly, welcoming and always ready to help. Highly recommender for anyone looking for a relaxing and enjoyable experience

2026-07-18 via Tripadvisor