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Facilities
Property facilities
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Express check-out
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Concierge service
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Elevator
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Breakfast available (surcharge)
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Multilingual staff
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Free newspapers in lobby
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Express check-out
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Smoke-free property
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Wedding services
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Water dispenser
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Hosted evening meal
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Wheelchair-accessible public washroom
Review Highlights
Categories
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Property Description
Convenient Amenities:
Enjoy complimentary wireless internet access, concierge services, and wedding services for your convenience.
Dining Experience:
Satisfy your taste buds at the on-site restaurant and indulge in daily buffet breakfasts from 6:30 AM to 10 AM.
Featured Amenities:
Benefit from express check-out, complimentary newspapers in the lobby, and a 24-hour front desk for a seamless stay.
In the heart of Kyoto, Keio Prelia Hotel Kyoto Karasuma Gojo is within a 5-minute drive of Gion Corner and Kyoto Tower. Book now for a memorable stay near Kawaramachi Street.
- One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
Property policies
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Pets
Pets not allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
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Pets
Service animals are allowed
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General
Unicode Support true
Location
Guest Reviews
Great
The hotel was very clean and had good sized rooms. It was conveniently located by shopping and restaurants. The on-site restaurant was good and they had a great selection for breakfast.
Conveniently located, close to subway station. Clean environment and helpful staff. English-speaking.
The hotel has modern, clean, and relatively spacious rooms for Japan, and the location is very central with easy access to public transport and shops.
However, it doesn’t fully feel like a 4-star property. Storage space is minimal — you can’t even slide a suitcase under the bed, which makes organizing the room tricky. Laundry facilities are few, and staff, while polite, seemed hesitant with English communication.
The hotel seems to want to follow a “green” policy, but it felt counterproductive: all toiletries were removed daily, even if unused or barely used. One day I ended up with no shampoo, conditioner, or shower gel in the room, and when I asked reception for a replacement set to be delivered, I was told I had to come down myself.
Breakfast is disappointing for a 4-star hotel — there’s only plain coffee, no espresso or cappuccino, and limited variety overall. I’ve stayed in 3-star hotels in Japan with better breakfast options.
Overall, good for location and clean, modern rooms, but service and amenity gaps make it feel closer to a mid-range 3-star hotel than a true 4-star.
Clean and bath was nice
すごく満足でした。駅からちっと遠かたのがすこし残念でしたがそれ以外は100%大満足でした。
The staff were so lovely and amazing breakfast buffet! Great if you want to see the shopping district in Kyoto.
Beautiful hotel with a great, central location. Friendly and helpful staff. Amazing breakfast.
This is a very good option to stay in Tokio. The breakfast buffet is very good, also the public bath and the location.
Everything was perfect, it had all the amenities you could think of. The staff was super friendly and helpful. The location was just walking distance from the metro station and the sights around the hotel were beautiful as well. A convenience store next door, was also great to have. The room has smart tv and was more spacious than other hotels in Japan. I would 100% recommend and will be returning on future trips to Japan!
I read great reviews about this hotel and it really matches my expectations. The room is good size, I was able to open my large luggage to pack. They provide daily housekeeping, filtered water and there is a public bath where you can relax your muscle at the end of the day. I love that you can check the availability of the washing machines and public bath on the tv. The biggest con is the kettle, the outside is made of plastic and when boiling water it kept making weird sound, seems cheaply made. Even though the hotel is great, I may not stay here again because of its locations. It is centrally located, but after travelling a week in Osaka and walking 20k steps a day, I really want to walk as little as possible. I had to take the subway for just one or two stops everyday, which is a waste of time. I may rather stay somewhere closer to Kyoto station or Shijo-dori next time.
The staff were friendly and accommodating. My room was clean and there was a huge king sized bed. It was spacious.
Excellent
Beautiful place to stay, clean, kind staff, many options near by, walking distance to all train stations, had an amazing stay.
Thank you for the hospitality, we loved our stay at the Keio Prelia Hotel Kyoto Karasuma Gojo. The room was spacious, everything is clean and beautiful.
Wonderful hotel, stayed 3 nights with family. Two separate rooms. Rooms were good. Cleaned everyday. Staff is outstanding. They will do all they can to help you.
Breakfast is pretty good with health options.
I would not change anything.
Had a great stay. The onsen was definitely a big bonus.
Great service, nice rooms that come with all the amenities!!
Nice clean property. They have a females only Onsen you can try out if you are comfortable. The rooms were clean and they give you small amenities. I didn't like that the wifi did not work properly and that if you were standing outside someones door you could hear their conversation. But I would still stay here next time.
Incroyable!!!
Magnifique séjour en famille.
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