Royal Central Hotel and Resort – The Palm

Very clean and pleasant hotel, good beach

The shower, and toilet drainage were not functioning well.

A lot of things were not working in the room such as the kettle and when asked from the staff they didn’t attend the request. Just ignored it

Like:
Affordable hotel in Palm Jumeirah.
Friendly Staff
Access to the beach

Dislike:
Very bad plumbing
damages in the rooms (like damaged doors, sinks...)
Insufficient parking spaces at peak reservations

Bad

Excellent
The staff are friendly
Private clean beach

Staff were lovely. Had a problem with our balcony door someone was there to fix it within 5 mins. Take bad with additional charge for early check in have been to lots of hotels who will let you in if your room's ready with no extra charge.

Close to the beach ⛱️ Excelent service 👌 Delicious food 😋 Kindly suggestion is to add fish menu 😋 Overall we had a perfect stay in Royal Central hotel 🌟 🌟 🌟 🌟 🌟

Awesome place

Such a beautiful place where the staff were so friendly and very welcoming. Will definitely recommend this to friends and family.

Staff very pleasant.

The property is classified as 5 stars. From my experience it is at best 4stars. Therefore my low rating in comparison to any 5 stars property in Dubai. Plus some points I consider as rip off like an very average breakfast around 40usd PER PERSON or charging for a bucket of ice or charging for a checkout at 2 pm

I recently stayed at the Royal Central Hotel and Resort – The Palm, and it was amazing! The views are stunning, and the staff is super friendly. The rooms are spacious and beautifully decorated, and the amenities, like the infinity pool and beach access, are perfect for relaxation. I highly recommend it for a luxurious getaway!

It was very nice

Service and staff were amazing.The rooftop restaurant was fantastic

The only issue is it’s far on the palm so the drive to it takes a while

Had stayed before for its peace and quiet but sadly the Saturday seems to have changed and had the Poolside DJ blasting music through single glazed windows
If you are planning a relaxing Saturday afternoon don’t go as the poolside live DJ will definitely spoil your quiet planned afternoon
Otherwise the hotel is excellent
Staff are very helpful and prompt in serving
Duty manager was understanding regarding the music but sadly not much could be done
I suppose the hotels are trying to keep pace with nearby hotels with live DJs
The hotel is very family oriented so good atmosphere

Far away from points of intererest, but has a nice beach with a reasonable amount of water.
The sun comes out late, due to the height of the building.

Very good

First of all, I should say the beach resort is lovely and the area around the pool with live dj and bar is a really enjoyable place to spend your time.

However, we faced some issues upon arrival. Me and my partner had only booked for one night to enjoy the palm. They let us check in early, which we were very grateful in. But our room didn’t live up to expectations… the bathroom worked as a wet room, but with the shower no more than a foot away from the toilet and clearly something wrong with the drainage, the bathroom was literally flooded after no more than a minute under the shower. We took this up with the front desk and after some persisting, a lovely supervisor apologised and allowed us to move room. She was very attentive and upgraded us to a sea view which again, we were extremely grateful for. This did turn the experience around and we had an enjoyable afternoon… but the whole escapade took up a considerable amount of time and for the nightly price, we both thought the first room was a little unacceptable for a five star hotel.

The breakfast was also ridiculously expensive… £68 for two people to buy the morning of.

Overall, we felt that the interior and overall layout of the hotel was a little worn. For the price and rating, we really expected more.