Residencial & Hotel Palazzo

Hotels
Independent
7.2 (53 reviews)
Av Perú, Panama City, Panamá , Panama City , PA

Facilities

Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Tours/ticket assistance
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
I recommend this place

Categories

Cleanliness
5.88
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
7.85
Standard quality for this hotel tier.
Location
7.89
Standard quality for this hotel tier.
Room Quality
7.84
Standard quality for this hotel tier.
Amenities
7.87
Standard quality for this hotel tier.
Value for Money
6.83
Standard quality for this hotel tier.
Food and Beverage
6.88
Standard quality for this hotel tier.
Overall Experience
6.55
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:09

Property Description

Experience a delightful escape at Residencial & Hotel Palazzo, where modern comforts meet stunning views.

Breathtaking Views
Unwind on our terrace and soak in the captivating sights of Panama City, ideal for relaxation after a day of exploration.

Essential Amenities
Enjoy complimentary high-speed internet, 24-hour front desk services, and free self-parking, ensuring a seamless and convenient stay.

Comfortable Accommodations
Our 71 air-conditioned rooms are designed for your utmost comfort, featuring flat-screen TVs, rainfall showers, and complimentary toiletries to elevate your relaxation.

With numerous attractions just moments away, your perfect getaway awaits at Residencial & Hotel Palazzo. Book your stay today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.2
Based on 53 reviews
Cleanliness: 5.88
Service: 7.85
Location: 7.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 6.83
Food and Beverage: 6.88
Overall Experience: 6.55
L
LuisC
10
Pros:

Pueden mejorar la limpieza

2025-09-30 via Nuitee
C
Crystal
10
Pros:

I recommend this place

2025-09-03 via Nuitee
D
Darrion
6
Pros:

The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.

2025-05-15 via Nuitee
R
Robert
10
Pros:

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.

2024-11-20 via Nuitee
K
KODJOVI MAWULI
4
Pros:

Cheap option to stay in the city. Basic amenities. Don’t expect much.

2024-09-20 via Nuitee
A
Anecia
8
Pros:

Clean

2024-05-21 via Nuitee
T
Tashoy family
10
Pros:

Recomendable ❤️

2024-04-27 via Nuitee
S
Sharmila
2
Pros:

This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel

2024-04-18 via Nuitee
M
Miseth
2
Pros:

No fue agradable.

2024-04-15 via Nuitee
W
William
2
Horrible
Pros:

Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada...
Todo está muy sucio y lleno de polvo...
La atención fue PESIMA prácticamente querían que nos largaramos...
Lo muestran como que tiene piscina cuando en realidad no la tienen...

2024-04-08 via Nuitee
A
Alexis
10
Pros:

Cuenta con lo justo y necesario

2024-04-01 via Nuitee
A
Anecia
6
Pros:

The hotel was very clean they clean my room everyday.

2024-02-08 via Nuitee
D
David
2
Pros:

Primero estacionamiento para auto muy pequeño,elevador no funciona al 100 , habitación piso sucio ,control de tv no funciona,agua caliente no funciona al 100 y para rematar muchas personas gritando altas hora todo fue error reservar ayi solo recibí la amabilidad del celador de mi parte no lo recomiendo...

2024-01-13 via Nuitee
G
Graciela
2
Pros:

It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.

2023-09-29 via Nuitee
O
Oscar Alejandro Cruz
8
Pros:

Super good for the price

2023-09-01 via Nuitee
E
Esther María
8
Pros:

Buena ubicación

2023-08-25 via Nuitee
C
Cesar
6
Pros:

listo

2023-07-28 via Nuitee
M
Mark
2
Pros:

Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!

2023-04-16 via Nuitee
K
Ken partner
4
Pros:

The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..

2023-04-14 via Nuitee
F
Fei
8
Good place to sleep for the price
Pros:

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night.

Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects.

A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips.

I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.

2023-02-13 via Nuitee