Auas City Hotel

Hotels
Independent
8.4 (47 reviews)
Centaurus Road, Maerua Park, Windhoek, Namibia , Windhoek , NA

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Concierge service
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Clean room
Excellent breakfast
Great location
Cons:
Careless staff
Poor reception service
Heating issues

Categories

Cleanliness
7.98
Clean room, simple design.
Service
7.45
Careless staff and bad reception service affected overall experience.
Location
8.99
Location is center!
Room Quality
7.94
Simple design mentioned.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.93
Standard quality for this hotel tier.
Food and Beverage
8.98
Excellent breakfast.
Overall Experience
8.45
Mixed experience but predominantly positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Unwind in Comfort with Garden Views

Satisfy Your Cravings
Indulge in a delicious meal at the on-site restaurant and start your day with a complimentary local cuisine breakfast.

Convenient Amenities
Benefit from 24-hour concierge services, free Wi-Fi, and complimentary parking. The hotel also offers a 24-hour front desk and laundry facilities.

Experience a relaxing stay at Auas City Hotel, conveniently located near Maerua Mall and just a short drive from Zoo Park.

Book your stay today and make the most of your Windhoek visit!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.4
Based on 47 reviews
Cleanliness: 7.98
Service: 7.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.45
C
Charles
8
Pros:

Clean room, simple design. Excellent breakfast and proximity to shopping mall

2025-09-01 via Nuitee
P
PolarBear777 Friends getaway Toronto, Ontario
8
Decent stay
Pros:

Hotel is on the outskirts of Windhoek near a mall, with limited nearby dining options. Rooms are cramped but ok. Check in is a bit slow and they’re strict on the check in time. Only 1 key provided which was annoying with a shared room. Dinner and breakfast and the bar were great. Free water bottles were appreciated. Would consider this hotel again if I don’t need to be in the city centre.

2025-08-08 via Tripadvisor
E
Eilise Ahunna
10
Pros:

Very perfect

2025-08-06 via Nuitee
C
Colin
10
Pros:

Nice little hotel. Excellent staff and breakfast!

2025-07-31 via Nuitee
T
Travaller2920 Friends getaway California
6
Bad reception service
Pros:

Location is center!

Careless staff, heater in room not working, we call reception came checked and said they will bring heater to room, that heater never cane to our room. WiFi not working we called reception they said we will bring new code to your room, we said we just got a code downstairs an hour ago and that was working staff said manager likes to change the code. WHAT! WHY?! That’s annoying keep changing code. However the code never came to our room. 45 min later we are in bed reception calls our room asking if we still need heater ? What a joke !

Phone in room is not dialing the reception so we had to keep going down the stairs if we needed something.

2025-07-18 via Tripadvisor
R
ROTINAH
10
Pros:

Everything

2025-07-15 via Nuitee
V
Verified traveler
6
Fint opphold
Pros:

Helt ok sted. Veldig rent.
Sengen var litt hard, men det gikk fint.
Et minus er frokosten. Man kan velge det man vil fra frokostmenyen, som er fint MEN, man må betale for et glass juice? Juice/melk/kaffe hører med en vanlig frokost. Kun te/kaffe som er inkludert, det er dårlig syns jeg.
Restauranten på hotellet hadde veldig god mat.
Beliggenheten er perfekt, gåavstand til kjøpesenter hvor man kan ordne mtc sim.
Bruk yango/lefa for å komme deg rundt (mobil app).

2025-05-04 via Nuitee
B
Birgitte gabrielsen
10
Meget for pengene
Pros:

Centralt beliggende (lige over for mall) stille og rolige omgivelser. Har en lækker restaurant i gårdhaven. Meget rent og pænt. Du kan parkere din bil sikkert, da der er Security ved indkørsel til hotellet.

2025-04-11 via Nuitee
M
Mohammad
10
Pros:

Very close to the bie Maerua Mall where u can find anything u imagine.

2025-01-08 via Nuitee
M
M S
10
Excellent stay
Pros:

Excellent stay. Breakfast was very good, we had the option of choosing a meal from the breakfast menu which, was perfect for us since we don't eat meat. Kids enjoyed the waffles and fresh fruit. Would be perfect if it had a microwave.

2025-01-02 via Nuitee
D
dennisbE6625DS Solo travel
6
Rose the receptionist
Pros:

The room was average, as in most hotels in Southern Africa, maintenance is poor, and the shower leaked over the floor. Breakfast was minimal selection.
The highlight was Rose, the receptionist, she was excellent, because of her would stay again.

2024-12-22 via Tripadvisor
V
Verified traveler
8
Need improvement in the rooms
Pros:

The place is excellent in the centre, next to shopping mall. Unfortunately my room was next to a busy road with no view. The double bed was very uncomfortable, noisy every time you turn, and the outside lights outside the window was burning through the night, no dark curtains... Very tired the next day. Otherwise the staff was very friendly and the breakfast was supper.

2024-12-02 via Nuitee
J
Jean Pierre
10
Très bon hôtel
Pros:

Excellent hôtel en centre ville, accueil super sympa, bon restaurant

2024-11-12 via Nuitee
J
James
10
Pros:

Stayed here many times

2024-10-31 via Nuitee
H
Hermann
6
Pros:

Simple and clean, a bit loud

2024-10-08 via Nuitee
W
William
8
Pros:

There was no pool. The staff were very friendly and helpful.

2024-09-27 via Nuitee
T
ToniT1079 Friends getaway Nashville, Davidson County, Tennessee
10
Close to Everything yet Far from Noise
Pros:

This venue offers great location near Maurea on Mall, safe place, and relaxing venue. Excellent staff attention from all including Rose who referred us to IB Transgers and Tours for a great day city tour with Isaak who knows the history of Namibia. Great breakfast buffet with gardens, hot foods, yougert, fresh fruit and breads. Safe place, TV in rooms and in TV and books in a cozy sitting room. Rose has been attentive and helpful . A few local and an international TV stations. Housekeeping excellent!
Just a few steps from grocery stores, and any kind of store you can imagine at the Mall. Lovely gardens for sitting or enjoying a meal at Cork and Fork restaurant.

2024-09-14 via Tripadvisor
S
silvia
8
Pros:

rose helped me alot with booking anf organizing things. i felt very welcome at the place.

2024-08-06 via Nuitee
P
Philip
10
Pros:

Great value for money. It's not fancy but it delivers a comfy bed in a clean room. The staff are warm and relaxed. The food is tasty. And the hotel is well placed for shopping and activities in the centre of town.

2024-07-28 via Nuitee
P
Patrick
8
Pros:

Area rating around property was due to construction out of the control of the property.

2024-07-18 via Nuitee