Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent Staff
Great Location
Cons:
Maintenance Issues
Lack of Survey Feedback

Categories

Cleanliness
8.31
While the rooms were very clean, maintenance issues were highlighted in one review.
Service
9.78
The staff received high praise for their attentiveness and support during stays.
Location
9.32
The location was described as perfect, within close walking distance to amenities.
Room Quality
9.27
The rooms were described as marvelous with stunning views.
Amenities
9.3
Amenities including the Wetdeck and lounge received positive mentions.
Value for Money
9.26
Guests indicated that the experience was worth the money.
Food and Beverage
8.81
Breakfast team highlighted for their lovely attention, indicating good food service.
Overall Experience
8.78
Overall positive experiences shared, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:04

Property Description

Luxurious Accommodations in the Golden Triangle
W Kuala Lumpur offers a vibrant stay in the heart of the city center with a rooftop swimming pool and in-house dining options.

Central Location
Within walking distance to iconic landmarks like the Petronas Twin Towers and Suria KLCC, you can easily explore the best of Kuala Lumpur.

World-Class Amenities
Relax in stylish rooms overlooking the city, equipped with modern comforts like a flat-screen TV and Nespresso coffeemaker. Indulge in fitness facilities, spa treatments, and authentic dining experiences at Yen and Flock.

To experience a fusion of luxury and convenience, book your stay at W Kuala Lumpur now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Away Spa is temporarily closed from now until 31st March 2026. Temporary spa services is available, please refer to Welcome team for further information or reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-03-31 until 2025-12-24

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 955 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.78
M
Michael • couple • de
9
2026-02-14 • via Nuitee
K
Katarzyna • family_with_children • pl
10
2026-02-13 • via Nuitee
F
Francoise • family_with_children • fr
10
2026-01-26 • via Nuitee
G
Gloria • family_with_children • my
10
The hotel staff was friendly and welcoming. During check in that they found out it was husband and I 5th anniversary. Th
Pros:

Love the location and close to eatery and KLCC.

2026-01-26 • via Nuitee
M
Michelle • couple • au
10
2026-01-20 • via Nuitee
Y
Yohei • family_with_children • jp
10
Pros:

ペトロナスタワーが見える部屋で眺望が本当に最高でした。

2026-01-19 • via Nuitee
M
MEGUMI • family_with_children • jp
10
映画の主人公になった気分です
Pros:

デザインがオシャレ。スタッフ皆さんの笑顔が素敵で、サービスの質が良かったです。土曜日のプールバーイベントも楽しかったです。

Cons:

なし

2026-01-19 • via Nuitee
M
mai • family_with_children • jp
10
最高！
Pros:

若い日本人女性のコンシェルジュがいらっしゃり、チェックインまでの時間にお話を沢山してくれました。
観光地やご飯の事沢山教えてくれて、いい思い出です
朝ごはんのビュッフェの時には、外に案内されましたが思いのほか暑くてスタッフさんがすかさず気づいて下さり中に案内してくれました。
気遣いがみなさん素晴らしくてまた絶対に訪れたいです！！

2026-01-19 • via Nuitee
M
Meiling • family_with_children • sg
9
Very enjoyable stay and definitely will return next time
Pros:

Convenient, comfortable and great service, also, it has a great spread of food for breakfast. Has very close up view of Twin Towers from our room and pool. Terrific!

2026-01-19 • via Nuitee
Y
Yuta • couple • jp
10
2026-01-19 • via Nuitee
D
Dimpalben • family_with_children • ca
10
Pros:

The staff were great and location wise this was the best!

Cons:

N/A

2026-01-17 • via Nuitee
S
SAADIA • solo_traveller • gb
10
2026-01-15 • via Nuitee
L
Low • couple • my
5
2026-01-15 • via Nuitee
M
Mohammad Rafik • extended_group • tr
10
Pros:

Everything

Cons:

Nothing

2026-01-15 • via Nuitee
S
Sandro marcio • family_with_children • br
9
Café da manhã fantástico
Pros:

Localiza perfeita

2026-01-15 • via Nuitee
C
cedric • family_with_children • re
9
Séjour fabuleux au W Kuala Lumpur !
Pros:

L'emplacement et la vue exceptionnelle sur les tours.
Le personnel très attentif.
Le petit déjeuné varié.
L'ambiance de l'hôtel qui est très moderne.

Cons:

Rien

2026-01-15 • via Nuitee
M
moussa • couple • au
10
Pros:

The service from all the staff especially Derrick and Joey.

2026-01-14 • via Nuitee
R
Rauf • couple • my
10
2026-01-13 • via Nuitee
E
Eva • family_with_children • es
10
Pros:

Impecable!

2026-01-08 • via Nuitee
L
lulla • family_with_children • in
10
2026-01-07 • via Nuitee