Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent Staff
Great Location
Cons:
Maintenance Issues
Lack of Survey Feedback

Categories

Cleanliness
8.31
While the rooms were very clean, maintenance issues were highlighted in one review.
Service
9.78
The staff received high praise for their attentiveness and support during stays.
Location
9.32
The location was described as perfect, within close walking distance to amenities.
Room Quality
9.27
The rooms were described as marvelous with stunning views.
Amenities
9.3
Amenities including the Wetdeck and lounge received positive mentions.
Value for Money
9.26
Guests indicated that the experience was worth the money.
Food and Beverage
8.81
Breakfast team highlighted for their lovely attention, indicating good food service.
Overall Experience
8.78
Overall positive experiences shared, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:04

Property Description

Luxurious Accommodations in the Golden Triangle
W Kuala Lumpur offers a vibrant stay in the heart of the city center with a rooftop swimming pool and in-house dining options.

Central Location
Within walking distance to iconic landmarks like the Petronas Twin Towers and Suria KLCC, you can easily explore the best of Kuala Lumpur.

World-Class Amenities
Relax in stylish rooms overlooking the city, equipped with modern comforts like a flat-screen TV and Nespresso coffeemaker. Indulge in fitness facilities, spa treatments, and authentic dining experiences at Yen and Flock.

To experience a fusion of luxury and convenience, book your stay at W Kuala Lumpur now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Away Spa is temporarily closed from now until 31st May 2026. Temporary spa services is available, please refer to Welcome team for further information or reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-05-31 until 2026-04-06

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 977 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.78
F
FUNATSUKI • couple • jp
10
2026-05-09 • via Nuitee
K
Kenneth • couple • us
6
Very nice overall.
Pros:

Location, room and view

Cons:

Lunch at Flock and employee response to our concerns. Also, our suite wasn’t ready until 5pm because previous guest decided for a very late check out which should not have become our inconvenience

2026-05-05 • via Nuitee
N
Nidhi • family_with_children • in
10
Pros:

Location, comfort service all were excellent.

Cons:

Nothing

2026-05-02 • via Nuitee
W
WENJU • family_with_children • tw
9
早餐很豐盛，房間設備稍舊一點點，泳池還不錯但19點就不能下水了
Pros:

員工服務態度、房間大小、地點

Cons:

設備有點舊或有始用過的痕跡，浴室洗完澡很容易濕答答，排水設計不好

2026-05-02 • via Nuitee
M
Michael • couple • au
10
Location and best service and views
Pros:

Excellent service. Amazing from start to finish
Breakfast 10/10
Pool area and view great as was the club feel at night at bar
Room huge and so well appointed

2026-04-29 • via Nuitee
T
Tarenjit • extended_group • my
8
May almighty blessing be upon all the staffs
Pros:

Service is good
Fast also

Cons:

Everything was good

It was only a one night stay

2026-04-26 • via Nuitee
E
Ewerton • couple • us
10
If you look for quality, sevice, location definitely stay here
Pros:

everything impeccable service above and beyond! staff very well prepared and should score them 6 star service.

2026-04-24 • via Nuitee
T
Taha • solo_traveller • gb
7
2026-04-21 • via Nuitee
J
Jing • family_with_children • sg
10
2026-04-18 • via Nuitee
S
SHARMILA • family_with_children • my
10
2026-04-09 • via Nuitee
A
Ahmad Kamal Azri • family_with_children • gb
9
Great location, great view of klcc. Friendly staff.
Pros:

Excellent location, friendly staff, great view of the twin towers

Cons:

A bit pricy

2026-04-03 • via Nuitee
M
Mózes • couple • hu
9
2026-04-03 • via Nuitee
J
Jonny • solo_traveller • no
9
2026-04-02 • via Nuitee
T
TSUBASA • couple • jp
10
2026-03-30 • via Nuitee
T
Tahir • extended_group • gb
10
2026-03-29 • via Nuitee
G
Gilles • couple • fr
9
Pros:

Un accueil très agréable par le directeur français et très prévenant. L’emplacement de l’hôtel est idéal, la vue est exceptionnel et la piscine incroyable personnel, très gentil.

Cons:

Rien

2026-03-25 • via Nuitee
B
BOYOUNG • extended_group • kr
10
2026-03-18 • via Nuitee
V
VAL Lipton • couple • gb
9
staff were brilliant
Pros:

breakfast was brilliant

Cons:

pool area beds

2026-03-10 • via Nuitee
A
Alexandru Angelo • couple • ro
10
Pros:

We enjoy a lot the place and also the fact that Prim was super nice with us as guests!

2026-03-09 • via Nuitee
A
Annas Muazzam • family_with_children • my
7
It was ok.
Pros:

The room is very spacious and location is good too.

Cons:

The food wasn’t tasty. The bed was too soft, felt like you slept sunken. The shower water pressure was not strong enough. Overall vibe is just too dark.

2026-03-09 • via Nuitee