Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Comfy beds
Lovely breakfast
Cons:
Poor cleanliness
Noise levels in rooms
Limited amenities
Maintenance issues

Categories

Cleanliness
5.8
Mixed reviews on cleanliness, with some guests mentioning issues like mold and dirty facilities.
Service
8.1
Service was highlighted as a positive aspect by many guests for being friendly and helpful.
Location
8.4
The hotel's central location near amenities and town square was praised by guests.
Room Quality
6.6
Rooms received mixed reviews, with some mentioning issues like noise levels and poor maintenance.
Amenities
5.8
Guests had mixed feedback on amenities, with some mentioning poor facilities such as a broken shower tray and dirty iron.
Value for Money
6.5
Opinions on value for money were divided, with some guests feeling the hotel was basic but good value.
Food and Beverage
7.3
Food and beverage services received positive feedback overall, with guests enjoying the breakfast and meals.
Overall Experience
7.6
Most guests had a pleasant overall experience despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 07:17

Property Description

Scenic Mountain Town Location
Hotel Al-Andalus, nestled in the charming Andalusian town of Torrox, offers a serene escape just a short distance from the picturesque Punta de Torrox Beach and vibrant Nerja.

Comfortable Rooms with Balconies
Each room at Hotel Al-Andalus boasts a balcony, ensuring guests can soak in the stunning views. The air-conditioned and heated rooms are thoughtfully equipped with modern amenities for a cozy stay.

Delicious Dining and Convenient Services
Indulge in a delicious breakfast at the hotel restaurant while enjoying mountain vistas from the terrace. Benefit from convenient services like room service, packed lunches, luggage storage, and a tour desk.

Experience the beauty of Torrox at Hotel Al-Andalus - book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Al-Andalus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1191 reviews
Cleanliness: 5.8
Service: 8.1
Location: 8.4
Room Quality: 6.6
Amenities: 5.8
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.6
• couple • es
7
Pros:

La limpieza y el personal

Cons:

Es difícil llegar al tener calles muy estrechas y tiene problema con el aparcamiento

2025-08-23 • via Nuitee
S
Sabrina • family_with_children • be
3
Pros:

De locatie

Cons:

Ontvangst
Hygiëne
Comfort
Prijs/kwaliteit veel te duur

2025-08-23 • via Nuitee
J
Juanma lopez • couple • es
9
Pros:

ubicacion excelente, en pleno centro de Torrox, calles bonitas y silenciosas. La chica de recepcion es un encanto, les gusta mucho los perros y estuvo muy sociable con los nuestros y nos recomendó muchos sitios donde ir con ellos.

Repetiremos :)

2025-08-22 • via Nuitee
A
Antonio • family_with_children • es
7
Pros:

Muy tranquilo

2025-08-21 • via Nuitee
M
Maria Virginia • couple • ar
10
2025-08-20 • via Nuitee
R
Rafael • family_with_children • es
1
Pésimo pésimo pésimo
Pros:

Nada , todo pésimo.

Cons:

Las fotos de la web no corresponden con la habitación ni lo más mínimo, habitación tercermundista por más de cien euros, las lámparas de la mesita pilladas con bridas , una pantalla vieja apoyada en una pared con los cables sueltos para quedarse electrocutado, pésimo pésimo, al minuto siguiente a reservar recibo 6 correos exigiéndome el pago inmediato... había que pagar al día siguiente cuando llegáramos pero al minuto me cargo en la tarjeta que garantiza la reserva el coste de las dos noches, me imagino para que cuando llegáramos y viéramos la habitación tan cutre no nos podemos echar atrás y tenerlo cobrado.Solicitamos a la web que cancelara la reserva por no cumplir un mínimo por el precio pagado y se negó en rotundo.nos fuimos a otro lugar.llevamos viajando permanente 30 años y nunca nos había pasado algo parecido, no hubiera pagado ni 30 euros por semejante habitación....

2025-08-20 • via Nuitee
J
Jimenez baeza • couple • es
5
Pros:

Pésimo habitación regular limpieza fatal no me pusieron ni toallas de lavabos fatal en jeles de baño dos sobresitos me pusieron no iré más o lo recomiendo

2025-08-20 • via Nuitee
E
Encarni • family_with_children • es
9
Pros:

La amabilidad de la anfitriona y la cercanía al centro.

Cons:

Instalaciones algo obsoletas pero todo limpio.

2025-08-18 • via Nuitee
L
Luis • solo_traveller • es
6
2025-08-18 • via Nuitee
D
Dani • family_with_children • es
10
Pros:

El personal molt atent i molt agradable.

2025-08-17 • via Nuitee
R
Rute • family_with_children • pt
8
Pros:

Da localização, da simpatia dos funcionários. Espaço agradável

2025-08-16 • via Nuitee
Álvaro • family_with_children • es
8
Pros:

El personal estupendo

2025-08-16 • via Nuitee
P
Paloma • family_with_children • es
3
Pros:

Código en puerta

Cons:

Ventilador super sucio, necesita una reforma..daba yuyu.

2025-08-16 • via Nuitee
C
Cristina • couple • es
10
2025-08-16 • via Nuitee
F
Fernando • family_with_children • es
10
Pros:

Todo muy limpio y las camas super cómodas, el trato del personal un 10.

Cons:

Por poner pegas, que el lavabo es muy pequeño 😅y que no tenía persianas o yo no las encontré 😭

2025-08-15 • via Nuitee
E
Esther • family_with_children • es
2
Bastante mejorable
Cons:

Es un hotel que podría dar más de lo que ofrece. El mobiliario, antiguo, que si estuviese limpio pues aún daría igual. En cuanto a la vajilla éramos 4 y habían 3 vasos y una taza, el resto de vajilla que usamos tuve que fregarla pues estaba sucia, al igual que la terraza. En general, muy mejorable.

2025-08-15 • via Nuitee
S
Silvia • couple • es
7
2025-08-12 • via Nuitee
M
María Isabel • family_with_children • es
9
Pros:

Es pequeñito pero es acogedor
María Jesús lamchiva que lleva el hotel muy agradable
Hemos estado agusto

Cons:

Para se hotel la habitación es más como de un hostal solo para ir a dormir y lo justito

2025-08-12 • via Nuitee
I
Isabel • family_with_children • es
10
Muy agradable tanto el sitio como la señora que nos atendió, muy dispuesta a ayudar y facilitar todo. Volveré
Pros:

Un apartamento con mucho encanto

Cons:

Por poner un pero , las ventanas del techo no pudimos echarlas

2025-08-11 • via Nuitee
M
Manuel • couple • es
8
2025-08-10 • via Nuitee