Hotel Balneario Orduña Plaza

Hotels
7.9 (1320 reviews)
Plaza de los Fueros 15 , Orduña , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Maintenance issues
High prices for some services
Lack of lighting in some rooms

Categories

Cleanliness
7.06
Several reviews indicated maintenance issues and cleanliness concerns.
Service
8.53
Positive mentions of friendly and attentive staff across multiple reviews.
Location
8.57
Frequent praise for excellent location near amenities and natural attractions.
Room Quality
7.52
Mixed reviews, with positive remarks about spacious rooms but issues reported with maintenance.
Amenities
8.05
Well-rated spa services but criticized for overcrowding; overall decent amenities.
Value for Money
7.51
Comments suggest varying opinions, with some feeling prices were high for what was offered.
Food and Beverage
8.06
Generally positive feedback on breakfast and food quality, despite some service issues.
Overall Experience
7.93
Overall a satisfactory stay, with notable pros overshadowing some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:10

Property Description

Historical Charm and Modern Comforts

Set in a neoclassical building from the 18th century, our hotel in Orduña seamlessly blends historical charm with contemporary facilities. Formerly an access control point for merchants, the wide terrace now offers a relaxing spot overlooking the archways.

Luxurious Spa and Avant-Garde Rooms

Indulge in our spa with mineral-medicinal water and the latest beauty techniques. Our avant-garde rooms feature hydromassage baths for ultimate relaxation.

Culinary Delights and Basque Flavors

Experience traditional Basque cuisine with a creative twist at our restaurant, and savor a selected range of “pintxos” at the bar. Book now for a stay that combines history, luxury, and gastronomic delights.

Important information:

Please note that the spa facilities will be closed on Monday and Sunday afternoons for weekly maintenance. Additionally, please note that on December 24, 25, and 31, 2026, and January 1, 2027, the spa facilities will be closed all day.
The hotel restaurant is currently closed for lunch and dinner, offering only breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-12-25 until 2026-12-24
Spa/wellness center is closed from 2026-12-31 until 2026-12-31
Spa/wellness center is closed from 2027-01-01 until 2027-01-01

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 1320 reviews
Cleanliness: 7.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.93
P
Patricia couple es
7
2026-05-16 via Nuitee
L
Leire solo_traveller es
6
Sinmás
Pros:

La ubicación, en el centro del pueblo.

Cons:

Poca iluminación en la habitación y el baño. La ventana no se podía abrir, la manilla esta floja. No había canales vascos en la tv siendo Bizkaia y el personal no hablaba euskera.

2026-05-15 via Nuitee
M
Mónica solo_traveller es
7
2026-05-12 via Nuitee
A
andrew couple gb
5
Over priced hotel that needs a clean
Pros:

The hotel is set in a nice town that was great to have a walk around, we managed to get secure parking for our motorcycle that was really needed because the town was full due to a festival that was taking place and there was lets say some dodgy travellers mooching around....

Cons:

The hotel states 4 star NO NO 2 star at best, its very tired and not the cleanest of places our room was thick with dust, the bathroom was very old and crusty, would I go back NO its over priced, and trying to find food at night was near impossible so be prepared.....

2026-05-11 via Nuitee
L
LEIRE solo_traveller es
9
Super recomendable
Pros:

Ubicación excelente. Personal super atento y pendiente y disponible para ayudar en todo momento.

2026-05-11 via Nuitee
P
Pilar solo_traveller es
8
2026-05-10 via Nuitee
S
Susana extended_group es
9
2026-05-09 via Nuitee
R
Ramón ar solo_traveller es
9
Pros:

Ubicación ila atención del personal

2026-05-08 via Nuitee
N
Nuria extended_group es
7
Cons:

Las instalaciones del baño están bastante descuidadas, al menos en la habitación que me alojé. Es una pena que no actualicen un edificio tan imponente como este.

2026-05-07 via Nuitee
E
Esther couple es
10
Maravilla de lugar
Pros:

No estuve alojada

2026-05-04 via Nuitee
F
Fernando couple es
10
Viaje a Orduña para visitar su gran cascada
Pros:

Muy chulo y muy cómodo

Cons:

Debería tener un restaurante con un mejor menú

2026-05-03 via Nuitee
I
Irene couple es
10
2026-05-03 via Nuitee
P
Paula couple es
6
Pros:

Disponibilidad para aparcar, buen servicio del personal, ubicación

Cons:

Estado de las instalaciones

2026-05-02 via Nuitee
R
Regina solo_traveller es
10
2026-05-02 via Nuitee
A
Andoni solo_traveller es
10
Pros:

Las instalaciones

2026-05-02 via Nuitee
M
Montse solo_traveller es
10
2026-05-02 via Nuitee
M
Micheline solo_traveller be
7
Pros:

Situación

Cons:

Infraestructuras envejecidas.

2026-04-30 via Nuitee
O
olga solo_traveller es
10
Pros:

Todo ok

2026-04-29 via Nuitee
P
Pablo couple es
6
Fin de semana
Pros:

La ubicacion es perfecta

Cons:

Hay muchos detalles en las habitaciones y lis pasillos que no son de un 4 estrellas, marcos abombados en los baños, los techos de los baños con humedad, armarios sin puerta y el domingo por la mañana un hubo un fuerte olor a alcántara en la habitación

2026-04-28 via Nuitee
I
Igone solo_traveller es
8
2026-04-27 via Nuitee