Richmond Hotel Utsunomiya-ekimae Annex

Hotels
8.8 (846 reviews)
Ekimae-dori 3-6-5 , Utsunomiya , JP
+81 28-610-8755

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Cons:
High parking fees
Room size issues for families

Categories

Cleanliness
8.93
Multiple reviews emphasized the cleanliness of the hotel, noting it was very clean and comfortable.
Service
9
Great service mentioned in several reviews, with staff being friendly and accommodating.
Location
8.94
Convenient location near the station and local attractions praised across multiple reviews.
Room Quality
8.69
Rooms are described as spacious and comfortable, though some mentions indicated varied experiences.
Amenities
8.62
Amenities were generally well-received, with a range of offerings including free coffee.
Value for Money
8.38
Some reviews pointed out high parking fees, impacting overall perception of value.
Food and Beverage
8.93
Food offerings, especially the free meal service, received positive remarks, enhancing the experience.
Overall Experience
8.9
Overall satisfaction with the stay, indicated by many positive comments and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:53

Property Description

Convenient Location near Utsunomiya Station

Modern Amenities and Services

Comfortable Rooms with Thoughtful Features

Experience convenience and comfort at Richmond Hotel Utsunomiya-Ekimae. Just a short walk from Utsunomiya Station, our hotel offers modern amenities such as a buffet restaurant, free Wi-Fi, and a launderette. The 24-hour front desk, internet PC, and laptop rentals ensure you stay connected and productive throughout your stay.

Indulge in our cozy rooms designed with soothing neutral colors, equipped with a Smartphone, flat-screen TV, fridge, and air cleaner/humidifier. Pajamas and toiletries are provided for your convenience. Don't forget to explore nearby attractions like Tochigi Prefectural Office and Hachiman-yama Park. Book now for a delightful stay at Richmond Hotel Utsunomiya-Ekimae Annex.

Important information:

Please note that parking is on a first come, first served basis.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 846 reviews
Cleanliness: 8.93
Service: 9
Location: 8.94
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
L
LI-YUN • solo_traveller • tw
9
Pros:

出車站就到達的絕佳位置，極優的和洋早餐，許多現點現做選項，非常驚喜

2026-10-24 • via Nuitee
L
LILI • couple • sg
9
Pros:

Everything except for cleaning policy. Super comfortable bed and quiet.

Cons:

Cleaning policy. The cleaning staff didn’t throw rubbish outside of dustbins, including empty water bottles!

2026-10-21 • via Nuitee
A
Ayana • couple • jp
8
2026-10-20 • via Nuitee
V
Vered • couple • il
10
Pros:

חדר גדול נוח מיטה טובה חניה נוחה מיקום טוב

2026-10-17 • via Nuitee
C
Cristián Péndola • solo_traveller • nl
8
Pros:

Ubicacion, precio/calidad y muy buen desayuno

Cons:

El personal no hablaba ingles. Muchas de las indicaciones estaban solo en japones

2026-10-16 • via Nuitee
C
Chris • family_with_children • au
10
2026-10-14 • via Nuitee
N
Nadieh • couple • nl
10
2026-10-14 • via Nuitee
俊亨 • extended_group • tw
10
Pros:

服務態度、設備良好

2026-10-13 • via Nuitee
M
Mark Nasmith • couple • nz
10
Pros:

The Richmond hotel was very convenient for the railway station and buses and a 7-11 across the road.
Staff were very helpful, amazing amenities... Loved the bath salts after a long day. We were able to wash up our clothes before leaving no problem.

2026-10-13 • via Nuitee
R
Raymond • family_with_children • nz
9
Utsunomiya was a pleasant surprise and the Richmond allowed us to easily enjoy iy.
Pros:

Excellent location, nice simple restaurant and excellent food nearby.

Cons:

Had to walk past the smoking room every time you entered or left the building. Annoying.

2026-10-12 • via Nuitee
T
Timothy • extended_group • au
10
Exceptional
Pros:

Location, 100m from train station and 20m from 7/11, plenty of close restaurants.

2026-10-12 • via Nuitee
C
Celine • extended_group • gb
10
Best place to stay in Utsunomiya
Pros:

Fabulous hotel, very friendly, professional welcoming and helpful staff. Clean, comfortable spacious and quiet room.
Amazing breakfast and perfect location near train, bus, shops and restaurants.

Cons:

Nothing

2026-10-12 • via Nuitee
J
Jocelyn • family_with_children • au
10
2026-10-11 • via Nuitee
R
Ryosuke • couple • jp
9
2026-10-09 • via Nuitee
N
Noriko • solo_traveller • jp
8
Pros:

夜中の出発でも笑顔で車を出して下さったり、ご対応頂いたスタッフの方がとても気持ちの良い接客をしてくださった
朝食も美味しかったです

Cons:

お風呂の排水が悪かった

2026-10-09 • via Nuitee
S
Susan • couple • au
9
Excellent spot to stay for a few days. Great location, good amenities.
Pros:

Location

Cons:

Hard pillows

2026-10-08 • via Nuitee
Y
Yu Hsuan • couple • tw
8
2026-10-07 • via Nuitee
Y
youhei • extended_group • jp
8
すごくいいホテルでした
Pros:

綺麗でアメニティも揃っていて、スタッフの対応もすごくよかった！朝食は豊富で色々なものを食べられたのはすごく良かった。

Cons:

朝食が混んでいて呼ばれるのに１時間くらいかかった。

2026-10-07 • via Nuitee
B
Beng Yuan • solo_traveller • tw
10
2026-09-19 • via Nuitee
宮城 • solo_traveller • jp
10
Pros:

清潔。スタッフ親切

Cons:

なし

2026-09-18 • via Nuitee