Kai Hotel

Hotels
9 (213 reviews)
Calle Paseo Kuka , Holbox Island , mx
+52 987 141 6583

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Outdoor pool
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Cons:
Poor service from staff
Lack of amenities and maintenance

Categories

Cleanliness
9.31
Some reviews indicated cleanliness was satisfactory, but issues raised suggest it could improve.
Service
7.78
Several negative comments regarding service quality highlight issues with staff behavior.
Location
10
The location received consistent praise for being convenient and central.
Room Quality
8.76
Rooms noted to be comfortable but lacking certain amenities.
Amenities
8.29
Amenities were mentioned as lacking, particularly in maintenance and basic facilities.
Value for Money
8.75
While some found it expensive for the services provided, others felt it was fair given the location.
Food and Beverage
9.81
No specific mentions indicate issues; implied satisfaction.
Overall Experience
9.3
Mixed sentiments; positive location and cleanliness, but serious concerns over service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:22

Property Description

Luxurious Boutique Hotel on Holbox Island

Outdoor Pool and Free WiFi
Enjoy a relaxing swim in our outdoor pool or soak up the sun on a comfortable lounger. Stay connected with complimentary high-speed WiFi throughout the property.

Concierge Service and Tour Desk
Let us take care of your every need with our dedicated concierge service. Plan your island adventures with ease at our tour desk, ensuring you make the most of your stay.

Comfortable Rooms with Balcony Views
Unwind in our air-conditioned rooms featuring modern amenities such as flat-screen TVs and private bathrooms. Step out onto your balcony to admire picturesque pool views.

Book now for an unforgettable stay at Kai Hotel Boutique Adults Only.

Important information:

We presented problems with the electricity service and water service until August 30.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 213 reviews
Cleanliness: 9.31
Service: 7.78
Location: 10
Room Quality: 8.76
Amenities: 8.29
Value for Money: 8.75
Food and Beverage: 9.81
Overall Experience: 9.3
C
Cecilia • couple • es
8
Hotel recomendable para estancia en Holbox
Pros:

Hotel muy bien ubicado para visitar Holbox. Personal simpático y atento. Habitación de buen tamaño, cómoda y limpia. Como puntos a favor extra, la piscina y el frigorífico. Muy buena relación calidad-precio.

2026-09-12 • via Nuitee
M
Maria Eugenia • extended_group • es
8
2026-09-01 • via Nuitee
I
Ivan • solo_traveller • mx
8
Pros:

La ubicación y limpieza

Cons:

El personal no era amable

2026-08-29 • via Nuitee
M
Marco Alexander • couple • mx
9
2026-08-28 • via Nuitee
L
Liron • solo_traveller • il
5
Not amazing place
2026-08-28 • via Nuitee
M
Martha • couple • ca
10
2026-08-25 • via Nuitee
B
Bar • solo_traveller • il
9
2026-08-23 • via Nuitee
V
Valeria • couple • es
5
Pros:

La habitación era amplia y tenia nevera

Cons:

La habitación estaba llena de mosquitos. Habían normas que ni ellos cumplían, había un cartel que ponía si se ensuciaban las sabanas era multa y nuestras sabanas ya estaban manchadas previamente.

2026-08-21 • via Nuitee
C
Camila • couple • br
10
2026-08-20 • via Nuitee
C
christophe • family_with_children • fr
8
2026-08-20 • via Nuitee
C
christophe • family_with_children • fr
9
Bon plan
Pros:

Très bon rapport qualité prix. Chambre propre et climatisée. Petit frigo. Bon emplacement et piscine.

2026-08-17 • via Nuitee
A
Andoni • solo_traveller • es
7
Pros:

Tenía piscina.

Cons:

Sin servicios de ningún tipo.Parecia que estaba a medio hacer.
Nadie en la recepción para atenderte cuando llegas.

2026-08-15 • via Nuitee
J
Juan Carlos • solo_traveller • mx
10
2026-08-14 • via Nuitee
C
Carlos • couple • es
7
Pros:

Unicación

Cons:

Que en un pueblo donde las calles son de arena y barro te cobren 300 pesos por manchar toallas o sabanas de lodo es absolutamente inaudito

2026-08-14 • via Nuitee
S
Sabine • extended_group • nl
8
Pros:

Prijs-kwaliteit.

2026-08-11 • via Nuitee
L
Luis Enrique • solo_traveller • mx
10
Pros:

Por el precio excelente ubicación, a mitad del camino entre la llegada del ferry a la playa, no es necesario tomar taxi, cama y almohadas bien.

Cons:

La señal del wi-fi no llegaba nada al cuarto #24, teníamos q estar cerca del mostrado.

2026-08-10 • via Nuitee
C
Choc Dzul • solo_traveller • mx
10
2026-08-10 • via Nuitee
B
Bar • solo_traveller • il
9
Pros:

תמורה מעולה למחיר

2026-08-08 • via Nuitee
J
Josefina • couple • au
9
Lovely and affordable stay in Holbox
Pros:

We really enjoyed our stay and would happily stay here again. The location is great, within walking distance of both the beach and the pier. The room was comfortable and had a mini fridge, air conditioning, a ceiling fan, a TV, plenty of storage, a large bed, and good water pressure. The pool was also a nice bonus, and communication via WhatsApp was always quick and easy.

Cons:

A few small things could be improved. The Wi-Fi was quite slow at times (although this may just be an island issue), there was no complimentary drinking water, and housekeeping was only available until 11 am, which felt a bit early.

2026-08-06 • via Nuitee
J
Josefina • solo_traveller • au
9
Extended stay :)
Pros:

We liked it and felt comfortable so decided to extend out stay :)

Cons:

Wifi was a bit slow and housekeeping was only till 11.

2026-08-06 • via Nuitee