Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Shuttle service (additional charge)
Shared kitchen
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Cons:
Lack of staff
Cleanliness issues

Categories

Cleanliness
3.79
There were issues reported with cleanliness, including rotting wood and cockroaches.
Service
6.27
Service was lacking as many reviews mentioned lack of staff presence.
Location
7.81
Guests highlighted the convenient location near the airport and public transport.
Room Quality
4.75
Mixed reviews on room quality, with comments about noise and comfort.
Amenities
5.79
Some basic amenities were available, but additional charges and deposits were problematic.
Value for Money
6.75
Some guests feel the property offers decent value despite the issues.
Food and Beverage
5.5
Food and beverage services were not mentioned in reviews.
Overall Experience
4.96
Overall experiences vary widely; many stated they would not recommend due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:12

Property Description

Convenient Location
Located just a short distance from Hounslow West and Osterley Park, The Close Airport in Harmondsworth offers a comfortable stay with easy access to key attractions.

Homely Amenities
Enjoy the convenience of free private parking, a shared kitchen, and complimentary WiFi during your stay. Relax in the cozy seating area and take in the garden views from the patio in selected units.

Family-Friendly Accommodation
With family rooms available, this homestay provides a welcoming environment for guests of all ages. Bed linen, towels, and a kettle are provided in all units for a hassle-free experience.

Experience a pleasant stay near London Heathrow and make use of the paid airport shuttle service. Book your stay at The Close Airport now!

Important information:

Please note that this property can only accommodate children aged 5 years and older.

Telephone assistance is available from 08:00 to 22:00, outside this time please send an email or message.

Free parking is based on availability and must be booked directly with the property who will send a parking confirmation if available.

Guests are required to provide a government-issued photo ID of all the guests in the reservation before arrival.

Please note that this property does not accept name changes to the booking.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.7
Based on 1083 reviews
Cleanliness: 3.79
Service: 6.27
Location: 7.81
Room Quality: 4.75
Amenities: 5.79
Value for Money: 6.75
Food and Beverage: 5.5
Overall Experience: 4.96
G
Gyula • couple • gb
6
2026-02-09 • via Nuitee
J
Jawed • solo_traveller • gb
4
Pros:

It was too hot amd there wasn't any fan etc.

2026-01-19 • via Nuitee
P
paul • solo_traveller • gb
1
Appalling, disgraceful
Pros:

Nothing it was a shit hole

Cons:

It was dirty sleeping on the floor. Would it be more comfortable than the bed? I booked and paid for a taxi in the morning that never turned up I nearly missed my flight because of it.

2026-01-19 • via Nuitee
S
Shani • couple • gb
1
2026-01-19 • via Nuitee
I
Irvin Singh • solo_traveller • in
10
2026-01-19 • via Nuitee
L
Lila • solo_traveller • au
7
2026-01-19 • via Nuitee
N
Nadine • solo_traveller • bm
5
ok overall
Pros:

I only stayed overnight so not much to say on that but room was clean .

Cons:

I didnt like that I didnt know it was a airBnB and not a hotel to share bathroom and I was expecting to see receptionist to check in so my check was terrible as I couldnt get in easy.

2026-01-19 • via Nuitee
B
Behram • solo_traveller • gb
7
Overall good nearby to airport staff bad experience
Pros:

Location good

Cons:

Staff is bit confused and slow response

2026-01-19 • via Nuitee
I
Ijaz • solo_traveller • gb
10
Definitely recommend short stay quiet nice
Pros:

Good pricing for what it is

2026-01-19 • via Nuitee
A
Angela • couple • au
7
We didn’t realise it was in a private street private residence
Pros:

Comfortable bed

Cons:

Strange location

2026-01-19 • via Nuitee
A
Aimie • extended_group • gb
1
Scam.
Pros:

Nothing.

Cons:

Everything.

2026-01-19 • via Nuitee
L
Laura • couple • dk
1
Very very disappointing
Cons:

Very disappointing. We followed the directions to the hotel, but could not get in. We called the receptionist and got told we were at the wrong address and got sent to another andress located on the other side of town. We had to pay a lot of money to get there, and after a lot of difficulties trying to get in once again, we received a message saying that we were in fact at the right place on the other adress…We never got into our room and ended up sleeping in the airport…I would NOT recommend staying at this hotel!

2026-01-19 • via Nuitee
L
Lynn • solo_traveller • us
8
Pros:

Close to the airport

Cons:

Very complicated getting the codes to the keys and the front door with spotty internet

2026-01-19 • via Nuitee
V
Vanessa • extended_group • gb
2
Don’t be fooled it’s not a hotel no staff it’s a very poor air BB
Pros:

Took over a hour to get key from drop box no key

Cons:

Eventually got in room then midnight 3 people in kitchen area outside room were making noise sleeping in kitchen as they also had no key in drop box but managed to get in house , we left at 4.30 am they could not contact owners after 11pm asked if they could use are room said sorry as we paid security deposit

2026-01-19 • via Nuitee
O
Omar • extended_group • om
9
2026-01-19 • via Nuitee
F
Finlayson • solo_traveller • gb
10
Pros:

From start to finish this was an excellent experience. Clean,tidy,quite everything I need was there. If I had any problems I could speak with Mia & she would organise everything. Perfect location for me as I work at the Airport. I have booked again with them for next week.😉

Cons:

Nothing 10 out of 10

2026-01-10 • via Nuitee
A
ANTHONY • family_with_children • gb
2
2026-01-03 • via Nuitee
C
Chinkie • solo_traveller • gb
10
2025-12-27 • via Nuitee
M
Mykola • extended_group • gb
10
2025-12-24 • via Nuitee
C
Chapman • solo_traveller • gb
1
Disappointed and would not recommend to anyone of my retired status.
Pros:

Nothing.

Cons:

Access into property was very difficult. No person on site. No lift. Heating not work in room. No TV and worst of all got locked into room in the morning as door lock faulty. Very stressful as had a flight to catch.

2025-12-18 • via Nuitee