Hotel Aranjuez

Hotels
Independent
8.4 (52 reviews)
19th Street, Avenue 11 and 13, San José, San Jose, 10101 , San José , CR

Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Comfortable and quiet rooms
Charming location in Aranjuez & Amon area
Variety and quality of food and beverage offerings
Cons:
Desire for more amenities
Mixed perceptions on value for money

Categories

Cleanliness
7.8
Guests appreciated the cleanliness of the hotel, with no major complaints mentioned.
Service
8.3
Staff were described as helpful, friendly, and accommodating, contributing to a positive guest experience.
Location
8
The hotel's location in the Aranjuez & Amon area was praised for its charm and proximity to attractions.
Room Quality
7.8
Guests found the rooms comfortable and quiet, enhancing their overall stay.
Amenities
7.5
While the in-house restaurant and decorative elements were well-liked, some guests expressed a desire for additional amenities.
Value for Money
7
Opinions varied regarding the perceived value for the price paid, with some guests feeling it was justified and others suggesting room for improvement.
Food and Beverage
7.8
The on-site restaurant and breakfast offerings received positive feedback for variety and quality, enhancing the dining experience.
Overall Experience
8
Most guests had a positive overall experience at the hotel, citing various aspects that contributed to their satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 17:08

Property Description

Scenic Terrace and Garden
Enjoy the views from the terrace and garden at Hotel Aranjuez.

Dining and Beverage Options
Satisfy your cravings at the hotel's restaurant or coffee shop. Toast to your vacation with a drink at the bar/lounge.

Convenient Amenities and Services
Benefit from amenities such as complimentary Wi-Fi, a 24-hour front desk, and tour/ticket assistance.

Book your stay at Hotel Aranjuez for a centrally located experience in San José.

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.4
Based on 52 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8
Room Quality: 7.8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 8
J
Jerry
10
Pros:

A very unique property (an historic mansion) with friendly staff, a wonderful breakfast, and with plants and gardens throughout. Also, this hotel is within walking distance to many of San Jose's tourist attractions and fun neighborhoods. Highly recommend!

2025-05-29 via Nuitee
M
Mario family
10
Pros:

A eclectic little hotel with very helpful and friendly staff.
Very comfortable and quiet.

2025-04-21 via Nuitee
J
Jerry
10
Pros:

A wonderful hotel......

2025-02-12 via Nuitee
D
Daryl T
8
Pros:

Very nice quaint hotel in a very nice part of SJ area ( Aranjuez & Amon) Nice in house restaurant. Beautiful decorative place with many art pieces of all type… Beautiful Plants and Nice Breakfast…

2025-02-10 via Nuitee
A
AUROPUJA partner
2
Pros:

Interesting hotel. Super unique. Totally disorganized and our room was infested with bed bugs. We left immediately when we discovered this. Management wasn’t even surprised about the bugs. Huge project to sanitize our luggage so we don’t take them home with us.

2024-08-14 via Nuitee
B
Brad
10
Pros:

I like old buildings surrounded by nature. This place might not be for everyone but it was perfect for me. Tranquilo. Older people. No stupid young idiots, parties, or noise. Great free breakfast. Amazing staff.

2024-02-06 via Nuitee
V
Verified traveler
10
Pros:

Everything was great except the breakfast, almost all the breads had ants inside the breads! Staff was super friendly and can't complain much about the price, if you are going to eat breakfast though just stick to the hot foods or fresh fruit

2023-12-03 via Nuitee
K
Kimberly
8
Pros:

Quirky, which I liked. But had a couple of giant cockroaches in my room!

2023-12-01 via Nuitee
E
Eva partner
10
Pros:

We really enjoyed our stay here! The room was clean and comfortable. The gardens were really nice. The best part was the breakfast buffet, which had an egg guy and all kinds of delicious food.

2023-10-06 via Nuitee
C
cliff family
8
Pros:

The décor is very interesting and the outside areas pleasant with mature trees for bird and squirrel activity in the center of a city. It is older properties connected so all will not be perfect but offers a very nice ambiance.

One of the most complete breakfast services one will find

2023-09-02 via Nuitee
K
Kindersley partner
8
Pros:

Nice place to stay, great breakfast, within walking distance to most main attractions

2023-08-13 via Nuitee
L
Luisa
8
Pros:

It was a very cozy place to stay at . I had stomach issues first 2 days of being there so i didnt really do everything i wanted to. But many things to do walking distance and ubers are a life saver. For nightlife its a 10 min walk and for bars as well. Shopping area is around 15 to 20 mins and there is a lot of store in the shopping area. The breakfast at the hotel was pretty decent im not a breakfast person . The staff were very respectful and sweet and greeted everyone. I dont know if the rooms were supposed to have ac but it was hot in my room i had to turn the ceiling fan on which was kind of loud. But the bathrooms and rooms itself were clean and they asked everyday if i wanted cleaning services.

2023-08-07 via Nuitee
E
Elva family
10
Pros:

It is close to restaurants and some museums

2023-07-12 via Nuitee
J
Justin
10
Pros:

Property has lots of art, restaurant, and sitting places. Close and walkable to downtown

2023-07-02 via Nuitee
E
Elva family
10
Pros:

Beautiful lounges and decorations and a tasty breakfast

2023-06-29 via Nuitee
E
Ellen
10
Pros:

Absolutely loved it! Beautiful building and art everywhere. All the staff were so kind and helpful. My room was very comfortable. Breakfast was such a treat and the restaurant food was soo delicious also would recommend a dinner there!

2023-06-14 via Nuitee
N
Nathan partner
10
Pros:

It was a lovely hotel with extremely helpful and friendly staff and a lot of charm. The area was walkable to museums, shopping, etc. And the breakfast was excellent. The only complaint was that it's easy to hear loud noises through the room walls.

2023-05-28 via Nuitee
B
Britny partner
4
Pros:

I truthfully feel sorry writing a bad review as I never do this- but really, not even a fan?? I almost can understand no air conditioning, but not even a single fan in the room?!?! and if you open the screenless windows straight to the lobby you can for one hear everything (almost doesn't matter as you still could with the window closed) and also be eaten by mosquitoes and allow a variety of other creatures into your room. But even though we only opened the windows briefly, there was still a massive cockroach in the bathroom. Just for laughs I will mention the TV barley worked, the safe did not work at all, and we were literally electrocuted by the light-switch. This may have ALL been forgiven if there was just one single fan.....

staff was nice, area felt decent, and my car was accommodated without hassle however parking spaces very limited.

This was the worst hotel I have ever stayed at. Sorry, but really.

2023-05-21 via Nuitee
N
Nicole partner
8
Pros:

Loved the plants every where's. Breakfast was amazing as well. The staff were phenomenal! I was expecting the room to be a little bigger but it ended up not being an issue. If I return to San Jose, this will always remain an option for us!

2023-04-21 via Nuitee
I
Ian
10
Pros:

A great hotel in a not so great location (I guess most of San Jose is not so great)

2023-02-24 via Nuitee