Hotel Porta Nigra

Hotels
8.1 (3291 reviews)
Paulinstrasse 7 , Trier , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Excellent location
Cons:
Poor check-in service
Small rooms
High price
Limited amenities

Categories

Cleanliness
7.45
Some reviews indicated clean rooms, but a comment about a poorly maintained space lowers the sentiment.
Service
8.65
Some reviews praised the friendliness and helpfulness of the staff, though there was a major complaint regarding check-in frustrations.
Location
8.95
Multiple reviews highlight the hotel's excellent location for city trips.
Room Quality
7.45
Rooms are described as small and lacking certain amenities, impacting the overall perception.
Amenities
7.95
Amenities met basic expectations, with mentions of cleanliness and convenience, but some guests expected more.
Value for Money
7.85
Several comments indicated the pricing felt high for the offered quality and amenities.
Food and Beverage
8.45
Guests enjoyed the breakfast, which was noted multiple times as a highlight.
Overall Experience
8.05
Overall, guests had a mixed experience, with significant concerns but also positive feedback on location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:25

Property Description

Prime Location at Porta Nigra
Located at the iconic Porta Nigra in Trier, Hotel Porta Nigra offers a prime location for history buffs and city explorers alike.

Modern Amenities
Each room is equipped with a flat-screen TV, satellite channels, and a private bathroom with a hairdryer. Enjoy stunning city views right from your room.

Convenient Accessibility
Situated only 500 meters from Trier Central Station, with popular attractions like Trier Theatre and Rheinisches Landesmuseum Trier within 1.5 km, our hotel provides easy access to the city's hotspots.

Ready to experience the charm of Trier from the comfort of Hotel Porta Nigra? Book your stay now!

Important information:

Please note that this hotel is not barrier-free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HHN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

Location

Guest Reviews

8.1
Based on 3291 reviews
Cleanliness: 7.45
Service: 8.65
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.85
Food and Beverage: 8.45
Overall Experience: 8.05
P
Paul solo_traveller de
2
Nie wieder
Pros:

Die Lage ist Super. Man ist direkt an Porta Nigra und Innenstadt. Die Bilder in der Unterkunft sind am schönsten. Die Ausstattung ist ok.

Cons:

Die Ausstattung ist zwar ok. Sieht allerdings mitgenommen aus. Tapeten verkratzt, Tür im Bad unten kaputt. Bei der Dusche im großen Bad läuft unten immer das Wasser raus und kleines Bad haben wir gar nicht benutzt weil die ganze Fugen verschimmelt sind.
Deluxe Zimmer soll für mich anders aussehen. Das Zimmer hat keine Klimaanlage, das haben wir aber gewusst. Es ist alles kein Problem wenn man die Räumlichkeiten lüften kann, kann man aber leider nicht, weil die Fenster auf dem Erdgeschoss sind und jeder der da durch läuft oder steht schaut dich an. Man kann die Räumlichkeiten gar nicht unbeaufsichtigt lassen, da man durch das Fenster rein krabbeln kann, es ist höchstens 1-1.20 Meter vom Boden entfernt. Die Fenster warens nachts gekippt, morgens wirst du von Mitarbeitern geweckt, weil die am Fenster rauchen und quasseln und das ganze Rauch zieht in das Zimmer rein.
Silberfischchen krabbeln auf dem Boden und eine Heuschrecke an der Wand, Insektenschutz Fenster wären nicht schlecht.
Das Frühstück ein Desaster inklusive abgelaufene Butter, die noch nicht mal in der Kühlung steht. Kaum Auswahl. Brötchen hart, entweder falsch gebacken, oder vom Vortag nur kurz in den Ofen geschoben nicht das sie zu knatschig sind.

2026-07-18 via Nuitee
C
Clarisse solo_traveller be
8
Pros:

L'emplacement de l'hôtel est vraiment idéal. On a fait la majorité de nos visites à pieds.

Cons:

Le petit déjeuner minimaliste, la douche, quelle horreur, elle était vraiment trop petite.

2026-07-16 via Nuitee
D
Dominique solo_traveller de
7
2026-07-16 via Nuitee
M
Marc solo_traveller de
9
2026-07-16 via Nuitee
K
Katrin solo_traveller de
8
2026-07-15 via Nuitee
M
Maria solo_traveller se
7
Pros:

Ett av våra rum var fint och hade AC. Det andra rummet var trångt och väldigt varmt.

Cons:

Ett av rummen var väldigt varmt och trångt. Dörren till badrummet var genomskinlig.

2026-07-14 via Nuitee
C
Christoph solo_traveller de
8
Pros:

Ruhiges Zimmer

Cons:

Zu eng, Dachschräge

2026-07-14 via Nuitee
H
Hildegard solo_traveller de
9
2026-07-14 via Nuitee
K
Karen solo_traveller gb
8
Pros:

Location great - right by the centre, but it was brilliant to be able to park there too. Room was small and bathroom tiny but it had everything we needed. Lots of sockets and good bedside lights for reading (so many hotels are terrible at that!) It was hot - but they provided a fan. Breakfast very good.

Cons:

The bathroom really was tiny

2026-07-14 via Nuitee
A
Arzu solo_traveller nl
5
2026-07-13 via Nuitee
C
Cesar couple us
10
2026-07-13 via Nuitee
I
Ian solo_traveller be
8
2026-07-13 via Nuitee
N
Norbert solo_traveller de
8
2026-07-13 via Nuitee
A
Antonia couple nl
9
great
Pros:

breakfast was amazing. good coffe, salmon, eggs every thing you could want.

Cons:

stairs even after asking ground floor in the booking

2026-07-13 via Nuitee
N
Norberto Eduardo solo_traveller de
3
Excelente ubicación pero servicio deplorable
Pros:

La ubicación es lo mejor. El desayuno correcto.

Cons:

He llegado al hotel y estaba en la puerta lateral sin saberlo, intentando abrirla con un código, hacía mucho calor, y después de varios minutos se acercó la recepcionista que me estaba viendo por la cámara, para preguntarme si necesitaba ayuda y que la entrada principal era otra!
En la descripción de mi habitación no deja claro que había que subir tres pisos por una peligrosa escalera de metal exterior. Pedí cambiar de habitación, yo tengo dificultades motrices, y querían darme una habitación sin aire acondicionado (!!!).
Yo dije que no y me dieron un departamento con solo una escalera interior caracol. La recepcionista en ninguna ocasión se ofreció a ayudarme, viendo mis dificultades. Poca empatía y profesionalismo.
No volvería a ese hotel.

2026-07-12 via Nuitee
U
Udo couple de
9
2026-07-12 via Nuitee
I
Inge solo_traveller be
8
2026-07-12 via Nuitee
M
Maiske solo_traveller be
5
Pros:

Centraal gelegen in Trier

Cons:

De kamer was even warm als de buitentemperatuur van 32°C. De badkamer was klein en verouderd.
De kamer "met uitzicht" had zicht op een drukke baan.

2026-07-12 via Nuitee
J
Jeroen couple nl
8
Uitstekend
Pros:

Alles wat je graag hebt bij een hotel in de stad: een garagebox om de motor te stallen, een lift, airco, ruime kamer, goed onderhouden en schoon en op 1 minuut loopafstand van de altstadt. Ontbijt was ruim, maar een beetje prijzig. De kamer was niet duur, dus dat heft elkaar wel op.

Cons:

Niets om over te klagen.

2026-07-09 via Nuitee
E
Erich couple ch
8
2026-07-09 via Nuitee